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3.9 out of 5

"Beds were old and uncomfortable, TV wasnt working properly. " More

By a verified traveller on Thu 19 Jan 2023

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Hotel Description

At Metro Hotel Perth you'll be 2.3 km (1.4 mi) from Perth Zoo and 2.9 km (1.8 mi) from Crown Perth. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Red Bill Restaurant & Bar, is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily.

With a stay at this 4-star South Perth hotel, you'll be 3.1 km (1.9 mi) from Mends Street Jetty and 3.1 km (1.9 mi) from WACA.

Economy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$112* Per night/room 2 Mar. - 3 Mar.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room (Aspire Wing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Queen (Aspire Wing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Riverview

Bed Count 1 King Bed Maximum Occupancy 3 Max

Metro Hotel Perth ratings based on 424 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Hotel Perth

Everyone (301) Couples (53) Business (3) Family (43)
3 out of 5
Beds were old and uncomfortable, TV wasnt working properly.

Posted by on 19 Jan. 2023

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3 out of 5
Paid for a king bed large room We got a queen size bed and was told that was a king bed On our last day the bed wasn’t made up the bedding was left on the bed folded for us to make up, when we asked for our room to be done, my partner went down to speak to reception about wrong room and bed size as we paid for 9 day stay we were told it was a king room with king bed, we were moved into a bigger room on our last night, after I complained again this is not what we paid for , I was given a crap story about the room size and how it can not fit a king bed etc etc was a lie the room had plenty of space

Posted by on 13 Jan. 2023

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2 out of 5
Rooms run down and dirty , amazing river views

Posted by on 30 Dec. 2022

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4 out of 5
We were on 9th flr good views Lovely staff Property appears a bit tired ie needs new carpet etc

Posted by on 26 Dec. 2022

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5 out of 5
Great location

Posted by on 24 Dec. 2022

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2 out of 5
Location and price satisfactory however bathroom facilities need an upgrade and repairs.

Posted by on 6 Dec. 2022

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4 out of 5
The views were magnificent. The staff were very friendly and efficient. (The undeveloped sandy section near the carpark felt hot and open and nasty.)

Posted by on 29 Nov. 2022

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5 out of 5
Close to Swann River and walking Tracks. Very close to major highways to access Perth.

Posted by on 28 Nov. 2022

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4 out of 5
Good value for money

Posted by on 28 Nov. 2022

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4 out of 5
Huge rooms and bathrooms. Mattresses a bit hard

Posted by on 24 Nov. 2022

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Metro Hotel Perth. Free self parking is available. This 4-star Perth hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 10 levels
  • Built in 1971
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Burswood Station (3 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Metro Hotel Perth offers 147 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Red Bill Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. Enhanced food service safety measures are in place.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 30.00 per person (approximately)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro Perth
  • Metro Hotel Perth
  • Metro Hotel Perth Hotel
  • Metro Perth Hotel
  • Perth Metro
  • Perth Metro Hotel
  • Metro Hotel Perth South Perth
  • Metro Perth South Perth
  • Metro Hotel Perth South Perth
  • Metro Hotel Perth Hotel South Perth

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.