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4.7 out of 5

"Ridiculously excessive price for onsite parking as a guest at the hotel. " More

By a verified traveller on Sat 24 Apr 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Crowne Plaza Sydney Darling Harbour, an IHG Hotel. Within just a 10-minute stroll, you'll find International Convention Centre Sydney and SEA LIFE Sydney Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

Smart TVs with digital channels are featured in all 152 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and sitting areas. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, minibars, espresso makers, and pillow menus are available.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the free pool cabanas and pool loungers. 2573 square feet (239 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Darling Harbour hotel, you'll be 2.5 km (1.6 mi) from Sydney Opera House and 2.6 km (1.6 mi) from Sydney Harbour Bridge.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$193* Per night/room 16 May - 17 May

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Sydney Darling Harbour, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Sydney Darling Harbour, an IHG Hotel

Everyone (7) Couples (5) Family (7)
3 out of 5
Ridiculously excessive price for onsite parking as a guest at the hotel.

Posted by on 24 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Alvin Duty Manager

Dear Anonymous, Thanking you for your recent stay with us. Your feedback will be circulated within the team for improvements. We hope to welcome you back to the hotel again in the future to iron out parking issues pointed out in your feedback to us. Kindest Regards,

5 out of 5
Very comfortable modern and clean. One of the better hotels we have stayed at in Sydney.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by Brendan E

Dear Anonymous, I'm pleased that you enjoyed your time spent with us here at the Crowne Plaza Sydney Darling Harbour. We look forward to having the opportunity to welcome you back to the hotel. Kind Regards, Brendan E Duty Manager

5 out of 5
Friendly staff Cleanliness Upgrade to family room Easy access to everything One thing would be to add sanitisers also near the lifts and pool as these are high touch points not just at reception or at entrance. Overall awesome experience

Posted by on 10 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Janelle M

Dear Anonymous, Thank you for sharing your feedback and for your kind compliments. We hope to welcome you again next time.

5 out of 5
Fantastic location, spacious, clean and modern rooms.

Posted by on 7 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by Janelle M

Dear Anonymous, Thank you for sharing your feedback and for your kind compliments. We hope to welcome you again next time. Kind Regards, Janelle

5 out of 5
Great location close to restaurants, Darling Harbour and shops.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Alvin A. Operations Duty Manager

Dear Anonyous, We are delighted that you enjoyed your stay and thank you for highlighting the location of the hotel which we are all lucky to be close to the heart of the city. We hope to see you again in the near future. Kind Regards

5 out of 5
Great location and good sized room. Shame though there was no view, just looked out to a blank wall

Posted by on 10 Mar. 2021

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Comment from Hotel Management

10 Mar. 2021 by Brendan E

Dear Anonymous, Thank you for taking the time to provide your feedback. I'm pleased to hear that you enjoyed your time spent with us and the facilities that we have to offer. Unfortunately being a city hotel we don't have many views from our rooms but hope you can agree that the amenities on offer make up for this. Kind Regards, Brendan E Duty Manager

5 out of 5
Nothing too unique, but still a very pleasant stay

Posted by on 19 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Emma

Hi, Thank you for your feedback. Please let us know if there is anything we could have done to make your stay better. We hope to see you again in the future!

5 out of 5
Fabulous new hotel. Great location close to Town Hall Station.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Janelle

Dear guest, Thank you for sharing your kind feedback. We hope to have the opportunity to welcome you again in the future. Kind Regards, Janelle M - Operational Duty Manager

5 out of 5

Posted by on 27 Jan. 2021

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Comment from Hotel Management

10 Feb. 2021 by E

Thank you for your feedback! We hope to see you again :)

4 out of 5
Rooms were comfortable and well set-out. Some of the appliances were not working well, eg, the fridge would not keep milk cold. Staff were fantastic.

Posted by , from NSW on 30 Dec. 2020

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Comment from Hotel Management

7 Jan. 2021 by Emma

Hi Sandra, Thank you for your feedback. Our maintenance team is taking care of the fridge issue! :) We hope to see you again. Kind regards, Front Desk Team

About the Crowne Plaza Sydney Darling Harbour, an IHG Hotel

Location 58 BATHURST STREET, Sydney, NSW 2000

Property Features

Crowne Plaza Sydney Darling Harbour, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2573 square feet (239 square meters) and includes conference space. The luxury Crowne Plaza Sydney Darling Harbour, an IHG Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 9 levels
  • 2573 sq ft of conference space
  • 239 sq m of conference space
  • Built in 2020
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (16.6 km / 10.3 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Sydney Darling Harbour, an IHG Hotel offers 152 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Crowne Plaza Sydney Darling Harbour, an IHG Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 25 for adults, AUD 8 and AUD 8 for children (approximately)
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Sydney Darling Harbour
  • Crowne Plaza Sydney Darling Harbour, an IHG Hotel Hotel
  • Crowne Plaza Sydney Darling Harbour, an IHG Hotel Sydney
  • Crowne Plaza Sydney Darling Harbour, an IHG Hotel Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.