The Tank Stream

4.5-star property
97-99 Pitt Street, Sydney, NSW
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4.3 out of 5
Very good!
See all 816 Wotif Reviews

"Modern very clean and comfortable. A great place to stay, central to everything. Staff helpful. Good food in the restaurant for dinner and breakfast. " More

By a verified traveller on Mon 28 May 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Tank Stream. You'll be within steps of Australia Square and within a short 5-minute stroll of Chifley Plaza. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 280 soundproofed rooms feature espresso makers, free bottled water, and safes. Nice touches to enhance your stay include rainfall showerheads and designer toiletries, while premium linens invite a good night's rest. Free minibar items, fridges, and hairdryers are also available.

For a drink, you can stop by the hotel's own bar/lounge. Conference space and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Pitt Street Mall and Martin Place.

Atrium Queen, 1 Queen Bed (Internal Facing Window)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$143 per night

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Tank Stream ratings based on 816 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Central and a Great Sydney Stay

Pros: Great rooms and extremely comfortable beds. Secure. Good facilities
Location: Walking distance to CBD and The Rocks and Circular Quay
Modern very clean and comfortable. A great place to stay, central to everything. Staff helpful. Good food in the restaurant for dinner and breakfast.

Posted by , from Sydney on 28 May 2018

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Comment from Hotel Management

3 Jun 2018 by Klaus

Hi Vicki Thanks for staying with us and for your kind review.

4 out of 5
Pleasant staff, good location and maybe need blackout curtains On windows !

Posted by on 27 May 2018

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Comment from Hotel Management

3 Jun 2018 by Klaus

Hi There Thanks for choosing to stay with us and for reviewing the hotel

5 out of 5
We always feel welcome at Tank Stream. Staff are very friendly and professional and helpful. We arrived in the morning to ask if we could leave our bags to go out and about, and we were in fact invited to go straight to our room which was already available. We were very pleased. The beds are very comfortable and the place is spotless. Well done team!

Posted by on 26 May 2018

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Comment from Hotel Management

3 Jun 2018 by Klaus

Hi There Thanks you for your continued loyalty and for for taking the time to review the hotel for us. Take care and look forward to hosting you again in the future.

4 out of 5
Excellent

Posted by on 20 May 2018

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Comment from Hotel Management

22 May 2018 by Loan K.

Hi there, Thanks for choosing to stay with Tank Stream Hotel. Lovely to hear about your experience staying with us and we hope to see you again soon.

2 out of 5

CBD based hotel was like Faulty Towers

Pros: location
Cons: carpet and customer service
The booking with Wotif was a disaster with my 2 night stay being booked on the same night and then when I complained that their App was faulty they tried to fix it but then had me booked in to two different rooms. Wotif were no help and they even charged me an extra to get it fixed. When we eventually arrived on the Friday night we were asked to sign in twice [evidently because of Wotif/Expedia's double booking issue] and the room at the Tank Stream was a disabled room that had a double bed and one chair.........that's it! I complained about the room and was offered a different room [which I assumed was what my wife & I should have had in the first place] only to be charged an additional fee night for the pleasure. The final room was still very small but was reasonably clean although the carpet throughout the hotel was extremely tired and worn. Mistakes happen, but its how an organisation responds is how you tell the values of an organisation. Unfortunately, Wotif and The Tank Stream were both found wanting. PJ

Posted by , from NSW on 13 May 2018

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Comment from Hotel Management

16 May 2018 by kk

Hi Peter, as you know, the hotel did try and sort this out with the booking agent and I did advise that there were 2 bookings for your stay, one for each night and this is why reception required for you to sign twice. the room that was allocated was the same type that you had booked and during our telephone conversion you did stipulate that you required an easy access room. The size of our room types is clearly stated on booking sites so apologies if this was not evident on the Wotif site. We try our best to accommodate guest needs but when bookings are made via a 3rd party site we can not simply change things as this must be done by the booker and via the site that was initially booked on.

5 out of 5
The only reason I gave a 4 for room comfort was that the bed was not a firm mattress and if you have back,hip issues it can be an uncomfortable sleep...just wish they had firm mattresses as then it would be perfect!!

Posted by , from Melbourne on 6 May 2018

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Comment from Hotel Management

6 May 2018 by KK

Hi J, Thanks for choosing to stay with us and for your valuable feedback. take care and hope to see you again soon.

5 out of 5
Really comfy room with a big bathroom. We had to make some edits to our stay and the staff was extremely helpful and understanding. Will definitely stay again!

Posted by on 22 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Loan K.

Hi there, Thanks for choosing to stay with the Tank Stream hotel and we are extremely pleased to hear about your wonderful experience. Our staff are our greatest assets and they love what they do, glad that you felt accommodated and welcomed by the team. Look forward to welcoming you again.

4 out of 5
Really nice stay. Excellent location to the centre of the city.

Posted by on 19 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Loan K.

Hi there, Thanks for choosing to stay with the Tank Stream hotel and for your review. Glad to hear about your pleasant experience staying with us and we look forward to welcoming you again.

5 out of 5
The Tank Stream Hotel is a really pleasant and convenient place to stay in Sydney. The management and staff were very accommodating, pleasant and efficient to deal with. The room was very well equipped and having a mini-bar with no charge for any of the (non-alcoholic) contents a very enlightening initiative. The room was quieter than many we have previously experienced in large cities. Soundproofing between floors was evident and street noise was not at all intrusive. The double blinds on the window provided almost 100% light block-out! Beware of sleeping in! The bed was very comfortable: almost as good as at home! As locals, the Queen room was large enough to accommodate us and our medium sized wheelie bags. International guests with large luggage to store may want to upgrade to the larger rooms offered. We only had one design improvement wish: the light switch should be inside the otherwise beautifully simple & well laid out bathroom: so as not to disturb one's sleeping partner. The breakfast offerings were very good and excellent value when one accepts the discounted package which may be offered the night before. The location is fantastic, no particular view from the window but close to Circular Quay, the Opera House and the Rocks, Pitt St shopping, Royal Botanic Gardens and NSW Art Gallery, Wynyard Station (for if you're sensible and come by bus or train into the city) and much more. We'd definitely stay here again at the rates offered.

Posted by , from Newport NSW on 14 Apr 2018

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Comment from Hotel Management

15 Apr 2018 by Loan K.

Hi Mr & Mrs J, Thanks for choosing to stay with the Tank Stream hotel and for your thorough review. We are so pleased to hear about your wonderful experience and we can't wait to welcome you again in the near future!

5 out of 5
The Tankstream is in a great location . Central to most icons. The hotel is modern,& clean. The room was great! Would highly recommend .

Posted by on 10 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Klaus

Hi There thanks for the 5 out of 5 in your review. like all the St Giles hotels we have a great location for business or leisure. Take care

About the The Tank Stream

Location 97-99 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Tank Stream. You'll have access to the health club at a partner property. A complete renovation of The Tank Stream was completed in November 2015. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 15 levels
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.5 km / 10.9 mi)
  • Train station: Sydney Circular Quay Station (1.5 km / 0.9 mi)
  • Metro station: Wynyard Station (0.4 km / 0.2 mi)

Room Amenities

The Tank Stream offers 280 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and a hairdryer. Sydney's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

The Tank Stream has a restaurant on-site.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD25 for adults and AUD25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tank Stream Hotel Sydney
  • Tank Stream Hotel
  • Tank Stream Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.