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4.2 out of 5

"Happy with the service we received but wasn’t notified that the pool would be closed otherwise we wouldn’t have booked this property. The room was mo ... " More

By a verified traveller on Sun 17 Oct 2021

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Hotel Description

At Nesuto Parramatta you'll be within just a 5-minute stroll of Rosehill Gardens Racecourse and within 30 minutes of University of Western Sydney Parramatta Campus. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

LCD TVs with digital channels are featured in all 105 rooms, and you can enjoy washers/dryers, free WiFi, and coffee/tea makers. Room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Hair dryers, phones, and irons/ironing boards are also available. Weekly housekeeping is available.

The restaurant, Exacta Restaurant and Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Rosehill hotel, you'll be 3.2 km (2 mi) from Parramatta Park and 3.4 km (2.1 mi) from Bankwest Stadium.

Studio Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 25 Oct. - 26 Oct.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Studio with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Nesuto Parramatta ratings based on 468 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nesuto Parramatta

Everyone (312) Business (8) Couples (77) Family (62)
4 out of 5
Happy with the service we received but wasn’t notified that the pool would be closed otherwise we wouldn’t have booked this property. The room was mostly clean and the buffet breakfast had more than enough on offer. Overall a good price for what is offered the only downfall was that it wasn’t in wot if ad that pool wouldn’t be open because of Covid even though restrictions have lifted. Recommend if looking for affordable accommodation

Posted by on 17 Oct. 2021

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Comment from Hotel Management

17 Oct. 2021 by HH

Dear Lauren, Thank you for your recent review, I am pleased you enjoyed the rooms and the buffet breakfast. I am sorry you were not aware of the pool closure, this is listed under the renovations and closures section under policies on the website. We do hope we have the opportunity to welcome you back again in the future. Best regards Heidi Huynh General Manager

5 out of 5
Very friendly staff willingness to help the breakfast was outstanding the room was clean the bed was very comfortable couldn’t open the balcony door for some fresh air was the only downside due to renovations overall a very nice place to stay

Posted by on 21 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by HH

Thank you for your recent review, I am delighted that you had an enjoyable stay and found the room to be clean and comfortable along with enjoying the breakfast we have to offer. Thank you also for the kind comments about the team, I will be sure to share your feedback with them. Best regards Heidi Huynh General Manager

5 out of 5
Just an overnight stay but everything was as you would expect and the staff were lovely

Posted by on 16 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by HH

Thank you for your recent stay. I am delighted you had an enjoyable stay and found the team to be friendly. We hope to welcome you back again in the future. Best regards Heidi Huynh General Manager

5 out of 5
We had a lovely stay over the Easter weekend. The friendly service, clean apartments and breakfast was delicious, we certainly will be back again. A shout out to Elly from front office, she was so accommodating and friendly always had a smile on her face, great job Elly  Thanks again team.

Posted by on 10 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by HH

Good Morning, Thank you for your recent review, I am delighted that you had an enjoyable stay and found the team to be friendly and the hotel clean. Thank you also for your great feedback about Ellie, I will be sure to share your feedback with her. Thank you again for taking the time to write your review of your recent stay. Best regards Heidi Huynh General Manager

2 out of 5

Posted by on 10 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by HH

Thank you for your review, if you would like to discuss any aspect of your stay further, please don't hesitate to contact me at the hotel directly Best regards Heidi Huynh General Manager

5 out of 5
The facility was great and close to shops. Very quiet at night even though it was on a main road. Great buffet breakfast.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

1 Apr. 2021 by Hh

Thank you for your recent review, I am delighted that you had an enjoyable stay. We look forward to welcoming you back again in the future. Best regards Heidi Huynh General Manger

5 out of 5
One of very ffew in the area that can offer 3 seperate beds

Posted by on 15 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by HH

Thank you for your recent review, I am delighted you enjoyed our Deluxe Studio which has 3 single beds or a king and 1 single. We hope to have the opportunity to welcome you back again in the near future. Best regards Heidi Huynh General Manager

5 out of 5
Great stay , really enjoyed it will be coming back again

Posted by , from St clair on 19 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by HH

Dear Maddison, Thank you for your recent review, I am delighted that you had an enjoyable stay. We look forward to welcoming you back in the future. Best regards Heidi Huynh General Manager

2 out of 5
Very noisy from Construction. Washer and dryer not working.

Posted by on 23 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by HH

Thank you for your recent review. I am sorry to hear that the washer and dryer was not working - I do hope you contacted our team to have it rectified. In regards to the noise, we are placed to advise that most of the noisy works should be completed this week Best regards Heidi Huynh General Manager

2 out of 5
Dirty. Unhelpful staff. Never again will I stay here

Posted by on 19 Jul. 2020

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Comment from Hotel Management

19 Jul. 2020 by HH

Thank you for your recent review, I am sorry to hear that you did not enjoy your stay. Feel free to contact me directly at the hotel if you would like to discuss your stay. Best regards Heidi Huynh General Manager

Property Features

Nesuto Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Nesuto Parramatta. Parking is available for a fee. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Camellia Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Nesuto Parramatta offers 105 air-conditioned accommodations with washers/dryers and coffee/tea makers. 32-inch LCD televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchenette
  • Washer and dryer
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Exacta Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 9:00 AM - 8:00 PM
  • Monday - Sunday: 11:00 PM - 7:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Sunday: 9:00 AM - 8:00 PM
  • Monday - Sunday: 11:00 PM - 7:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note that there is a WiFi data limit of 1 GB per day.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 20 for adults, AUD 5 and AUD 20 for children (approximately)
  • Self parking fee: AUD 15 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parramatta Waldorf
  • Parramatta Waldorf Apartment
  • Parramatta Waldorf Apartment Hotel
  • Parramatta Waldorf Hotel
  • Waldorf Apartment Hotel Parramatta
  • Waldorf Apartment Parramatta
  • Waldorf Hotel Parramatta
  • Waldorf Parramatta
  • Parramatta Waldorf Apartment Hotel Rosehill
  • Waldorf Parramatta Apartment Hotel
  • Waldorf Parramatta Apartment
  • Waldorf Apartment Hotel
  • Nesuto Parramatta Hotel
  • Nesuto Parramatta Rosehill
  • Nesuto Parramatta Hotel Rosehill

You should know

  • This hotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.