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"Central CBD, clean and comfy. Friendly and helpful staff " More

By a verified traveller on Sat 11 Apr 2020

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Hotel Description

Park Regis City Centre places you in the center of Sydney, steps from The Galeries and within a short 5-minute stroll of Sydney Town Hall. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs with cable channels, and all 122 individually decorated rooms feature coffee/tea makers, safes, and hair dryers. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, phones, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a rooftop terrace, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also self parking, along with the convenience of airport drop-off service.

Places within a short walk of this 3.5-star Sydney Central Business District hotel include Hyde Park and Queen Victoria Building.

Economy Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 21 Jun. - 22 Jun.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Park Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Regis City Centre ratings based on 256 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Regis City Centre

Everyone (178) Couples (29) Students (2) Family (17)
4 out of 5
Central CBD, clean and comfy. Friendly and helpful staff

Posted by , from Kirra, Gold Coast on 11 Apr. 2020

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Comment from Hotel Management

13 Apr. 2020 by fom

Dear Mel, Thank you so much for taking the time to share your recent stay experience with us. I am very thankful to know that you were very satisfied with our service. We hope for another opportunity to exceed your expectations. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

3 out of 5
On arrival the lift smelt of vomit. I used a teaspoon and it was returned to where the tea and coffee cups were kept still covered in food the next day by housekeeping. Not even sure they even pretended to clean it. Mentioned it to the reception staff and was given a clean spoon like it was a normal occurrence. Homeless people on doorstep begging for money.

Posted by , from Perth on 4 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by fom

Dear Matt, We were mortified to read of your experience during your recent stay with us and I would like to sincerely apologise for the level of service you received. This falls far short of the standards that we strive for and which you should rightfully expect from us. I can assure you that we take the well-being of our guests in consideration at all times and your feedback will be passed on to our Housekeeping manager for their action. Guest feedback is the driving trajectory in improving our service, your feedback will be included in our ongoing analysis to ensure we improve our offerings and service delivery at the hotel as a priority. I will close by saying I certainly hope we can turn this experience around for you. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Very well located in the heart of the city. Great rooftop pool has amazing views. Lifts are a bit slow in coming as only 2 lifts servicing the hotel. Had to walk down a few times. Need to check the levels in the supplied shampoo etc.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by fom

Dear Bill , We are happy to hear of your pleasant experience at the hotel. The positive mentions of our location, atmosphere and value gave us motivation to continue delivering service excellence to our valued guests. I have duly noted these points of feedback, and appreciate your care and attention in making suggestions. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

5 out of 5
I enjoyed my stay the property was lovely and clean, the parking garage was a bit of a nightmare though hard to manoeuvre around and the signage at the entrance doesn’t stand out enough to see when your Looking for it

Posted by , from Newcastle on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by fom

Dear Dannielle, Thank you for choosing to stay at Park Regis City Centre and taking the time to provide us with your valuable feedback. We are delighted that you had a great stay with us and that you appreciated various aspects of our hotel. In respect to the car parking ,I have duly noted this point of feedback, and appreciate your care and attention in making suggestions. It was disheartening that this put a negative aspect on an otherwise pleasant stay. We look forward to the opportunity to welcome you back. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Great location, clean, friendly staff. Older decor, rooms on the small side.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by fom

Dear Traveler, Thank you for choosing to stay at Park Regis City Centre and taking the time to provide us with your valuable feedback. We are delighted that you had a great stay with us and a pleasure to read your kind words on our central location and perfect service. Whilst it is true that not all our rooms are identical in terms of size. Our Park Suite certainly offers a higher level of comfort and space so therefore might I recommend that on your return visit to Park Regis City Centre you book the Park Suite which would cater more to your degree of comfort. We look forward to the opportunity to welcome you back. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

5 out of 5
good location, pleasant staff, it was value for money

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by fom

Dear Anonymous, I am delighted to learn that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location and perfect service. We do hope we have the opportunity to welcome you back again.

5 out of 5
Rooms were clean & comfortable & quiet. Good central location to all attractions. Staff friendly & helpful. Would stay again.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by fom

Dear Traveler, I am delighted to learn that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location and perfect service, It was lovely to read that should you return to Sydney, you will be happy to stay with us again. We hope for another opportunity to exceed your expectations. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Great location, Reasonable price for CBD. The shower curtain is a bit annoying but other than that great room.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by fom

Dear Traveler, Thank you for staying at the Park Regis City Centre and taking the time to provide us with your valuable feedback. We are glad that you had an overall pleasant stay at our hotel and that the service our team provided left a positive impression on you. We have taken note of your comment regarding the bathroom facilities and are pleased to announce that plans are in action to revamp the rooms including adding a shower screen to replace the curtain. Once again, thank you for your valuable feedback and we certainly look forward to welcoming you back to Park Regis City Centre in the future. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

5 out of 5
Great central location. Rooms were basic but clean, tidy and everything worked. The staff were excellent

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by fom

Dear Traveler, We are happy to hear of your pleasant experience at the hotel and have found our hotel location accessible. You were pleased with our comfortable rooms, and our staff was able to be of assistance to you during your stay with us. We hope for another opportunity to exceed your expectations. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Hotel was Near everything And easy access bit dated but clean

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by fom

Dear Traveler, We are pleased that you had a an overall positive stay with us and that you appreciated various aspects of our hotel. Our hotel is indeed located strategically near to the train station, shopping malls and restaurants and it is a key feature which many of our guests benefit from. .We appreciate your constructive feedback on the decor of the room/hotel and do acknowledge that the design and style of each hotel can be subjective to individual’s expectations. We regret that we did not meet your expectation in this aspect. We hope to host you again soon. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

About the Park Regis City Centre

Location 27 Park Street, Sydney, NSW 2000

Property Features

As a guest of Park Regis City Centre, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the hotel to the airport during limited hours is available for a fee. The business-friendly Park Regis City Centre also features multilingual staff, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 45 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16 km / 9.9 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Park Regis City Centre offers 122 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available from 6:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 6:30 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16.00 (from 2 to 16 years old)
  • Self parking fee: AUD 46 per night
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Regis Centre
  • Park Regis City
  • Park Regis City Centre
  • Park Regis City Centre Hotel
  • Park Regis City Centre Hotel Sydney
  • Park Regis City Centre Sydney
  • Regis Centre
  • Regis City
  • Regis City Centre
  • Park Regis Hotel Sydney
  • Park Regis Sydney
  • Park Regis City Centre Hotel
  • Park Regis City Centre Sydney
  • Park Regis City Centre Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Park Regis City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Regis City Centre.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.