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3.6 out of 5

"Close to where I wanted to be " More

By a verified traveller on Wed 06 Mar 2024

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Hotel Description

Park Regis City Centre places you in the center of Sydney, steps from The Galeries and within a short 5-minute stroll of Hyde Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a rooftop terrace, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Sights within a short walk of this Sydney Central Business District hotel include Queen Victoria Building and Sydney Town Hall.

Economy Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 1 Apr. - 2 Apr.

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Park Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Regis City Centre ratings based on 280 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Regis City Centre

Everyone (147) Couples (53) Family (30)
2 out of 5
The hot water in the shower was so scalding hot I got 3rd degree burns and couldn’t turn it off fast enough Dangerous

Posted by , from Mount Druitt on 11 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Imelda

Dear Alicia,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities.Staywell,ImeldaFront Office StaffPark Regis City Centre

4 out of 5
Close to where I wanted to be

Posted by on 6 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Imelda

Dear Myree,Thank you for taking the time to review your stay and for choosing Park Regis City CentreI am delighted to learn that you had a thoroughly enjoyable experience, and it gives me great pleasure to read your kind words on our central location and perfect service.We hope to see you again someday!Staywell,ImeldaFront Office StaffPark Regis City Centre

3 out of 5
Parking was a mission and also costed way more than expected!! Park elsewhere!!!!!

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Imelda

Dear Abbey,We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.Staywell,Front Office StaffPark Regis City Centre

2 out of 5
Very old hotel, terrible rooms

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Imelda

Dear Darryl,Thank you for your recent stay at the Park Regis City Centre and your feedback. I was disappointed to read that our style of hotel was not to your liking. I appreciate that the standard of a mid-range hotel is not a style you seem to enjoy but thank you for sharing your experience.Staywell,Front Office StaffPark Regis City Centre

4 out of 5

Posted by on 26 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by A

Dear Glenn,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to see that you had a positive experience overall.If there are any specific areas where we can further improve and elevate your experience to a 5-star level, please don't hesitate to let us know. We value your input and are committed to providing the best possible service to all our guests.We look forward to welcoming you back for another enjoyable stay in the future.Staywell,Front OfficePark Regis City Centre

4 out of 5
Very convenient and value for money. Staff were all very friendly and helpful. The shower just needed a good scrub.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by A

Dear Sally,Thank you for choosing our hotel and for sharing your feedback with us. We're pleased to hear that you found our hotel to be convenient and a good value for your money.We appreciate your kind words about our staff, and we're glad to know that they were friendly and helpful during your stay.Regarding your feedback about the shower, please accept our apologies for any inconvenience caused. We take cleanliness seriously, and we will ensure that our housekeeping team pays special attention to this area to ensure it meets our high standards.We hope to have the opportunity to welcome you back for another pleasant stay in the future.Staywell,Front OfficePark Regis City Centre

5 out of 5
Lovely stay, rooftop views were great. Happy to stay again.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by A

Dear Jeanette,Thank you so much for taking the time to share your experience with us! We're delighted that you enjoyed your stay and found the rooftop views to your liking. Providing our guests with memorable experiences is always our top priority, and we're thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Staywell,Andrew KosasihGeneral ManagerPark Regis City Centre

2 out of 5
The accommodation is old, tired, uncomfortable and uninviting. I won't be back

Posted by on 7 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Imelda

Dear Elizabeth,Thank you for taking the time to leave a review. We’re sorry to hear that you’re not happy with our hotel. We always look for ways to improve, so we appreciate your feedback. If you have any suggestions on how we could improve, we’d love to hear them. Staywell,Front OfficePark Regis City Centre

2 out of 5
Tv didn't work, only 1 bedstand, towels were stained, can't take a lukewarm shower without turning water on full blast, showercurtain, not enough towelhooks and shelving in the toilet. Elevator doors were up to half way covered in a thick layer of dust. Could hear every happening from the corridor in our room.. Overpriced if you ask me..

Posted by on 6 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Imelda

Dear Minna,Thank you for staying with us and leaving feedback as well.We were all very sorry to learn via your review that you did not enjoy your night with us. It is very rare that we come across a review expressing disappointment such as yours. We’re constantly striving to improve our service, so we’ll consider your feedback in our efforts to do so.Staywell,Front Office Park Regis City Centre

3 out of 5
Love the location and accessibility.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

5 Feb. 2024 by Robin

Dear Sarah,Thank you for taking the time to review your stay and for choosing Park Regis City Centre.I am delighted to learn that you had a thoroughly enjoyable experience, and it gives me great pleasure to read your kind words on our central location and perfect service.Staywell,Robin SinhaFront Office ManagerPark Regis City Centre

About the Park Regis City Centre

Location 27 Park Street, Sydney, NSW 2000

Property Features

As a guest of Park Regis City Centre, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. Park Regis City Centre also features multilingual staff, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Sydney hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 45 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Regis City Centre offers 122 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 46 per night
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Regis Centre
  • Park Regis City
  • Park Regis City Centre
  • Park Regis City Centre Hotel
  • Park Regis City Centre Hotel Sydney
  • Park Regis City Centre Sydney
  • Regis Centre
  • Regis City
  • Regis City Centre
  • Park Regis Hotel Sydney
  • Park Regis Sydney
  • Park Regis City Centre Hotel
  • Park Regis City Centre Sydney
  • Park Regis City Centre Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Regis City Centre.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.