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"It's a great time to be travelling domestically. What is normally $46 per day parking was complimentary and the location was very central. " More

By a verified traveller on Fri 11 Dec 2020

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Hotel Description

Park Regis City Centre places you in the center of Sydney, steps from The Galeries and within a short 5-minute stroll of Sydney Town Hall. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs with cable channels, and all 122 individually decorated rooms feature coffee/tea makers, safes, and hair dryers. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, phones, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a rooftop terrace, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also self parking, along with the convenience of airport drop-off service.

Places within a short walk of this 3.5-star Sydney Central Business District hotel include Hyde Park and Queen Victoria Building.

Economy Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 25 Jan. - 26 Jan.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Park Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Regis City Centre ratings based on 243 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Regis City Centre

Everyone (165) Couples (29) Students (2) Family (17)
4 out of 5

Posted by on 14 Dec. 2020

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Comment from Hotel Management

17 Dec. 2020 by fom

Dear Traveler, Thanks for staying with us. We appreciate your rating! We hope to host you again soon. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

3 out of 5

Posted by on 13 Dec. 2020

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Comment from Hotel Management

17 Dec. 2020 by fom

Dear Traveler, Thanks for staying with us. We appreciate your rating! We hope to host you again soon. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
It's a great time to be travelling domestically. What is normally $46 per day parking was complimentary and the location was very central.

Posted by on 11 Dec. 2020

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Comment from Hotel Management

17 Dec. 2020 by fom

Dear Traveler, Thank you for taking the time to review Park Regis City Centre. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments with my team as this kind of feedback is always motivating & encouraging. I look to welcoming you back again at Park Regis City Centre. Stay Well, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Ladies on reception were friendly and very helpful.

Posted by , from Taggerty on 3 Dec. 2020

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Comment from Hotel Management

5 Dec. 2020 by fom

Dear Liz, Thank you for taking the time to share your thoughts on your recent stay. We are delighted that you had a lovely stay with us and rest assured that your praise of our staff members will be shared with all. At Park Regis City Centre, we take pride in serving our guests and continually strive towards service excellence. We do hope to have the opportunity to welcome you back to our hotel on your future visits. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Central CBD, clean and comfy. Friendly and helpful staff

Posted by , from Kirra, Gold Coast on 11 Apr. 2020

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Comment from Hotel Management

13 Apr. 2020 by fom

Dear Mel, Thank you so much for taking the time to share your recent stay experience with us. I am very thankful to know that you were very satisfied with our service. We hope for another opportunity to exceed your expectations. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

3 out of 5
On arrival the lift smelt of vomit. I used a teaspoon and it was returned to where the tea and coffee cups were kept still covered in food the next day by housekeeping. Not even sure they even pretended to clean it. Mentioned it to the reception staff and was given a clean spoon like it was a normal occurrence. Homeless people on doorstep begging for money.

Posted by , from Perth on 4 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by fom

Dear Matt, We were mortified to read of your experience during your recent stay with us and I would like to sincerely apologise for the level of service you received. This falls far short of the standards that we strive for and which you should rightfully expect from us. I can assure you that we take the well-being of our guests in consideration at all times and your feedback will be passed on to our Housekeeping manager for their action. Guest feedback is the driving trajectory in improving our service, your feedback will be included in our ongoing analysis to ensure we improve our offerings and service delivery at the hotel as a priority. I will close by saying I certainly hope we can turn this experience around for you. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Very well located in the heart of the city. Great rooftop pool has amazing views. Lifts are a bit slow in coming as only 2 lifts servicing the hotel. Had to walk down a few times. Need to check the levels in the supplied shampoo etc.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by fom

Dear Bill , We are happy to hear of your pleasant experience at the hotel. The positive mentions of our location, atmosphere and value gave us motivation to continue delivering service excellence to our valued guests. I have duly noted these points of feedback, and appreciate your care and attention in making suggestions. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

5 out of 5
I enjoyed my stay the property was lovely and clean, the parking garage was a bit of a nightmare though hard to manoeuvre around and the signage at the entrance doesn’t stand out enough to see when your Looking for it

Posted by , from Newcastle on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by fom

Dear Dannielle, Thank you for choosing to stay at Park Regis City Centre and taking the time to provide us with your valuable feedback. We are delighted that you had a great stay with us and that you appreciated various aspects of our hotel. In respect to the car parking ,I have duly noted this point of feedback, and appreciate your care and attention in making suggestions. It was disheartening that this put a negative aspect on an otherwise pleasant stay. We look forward to the opportunity to welcome you back. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

4 out of 5
Great location, clean, friendly staff. Older decor, rooms on the small side.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by fom

Dear Traveler, Thank you for choosing to stay at Park Regis City Centre and taking the time to provide us with your valuable feedback. We are delighted that you had a great stay with us and a pleasure to read your kind words on our central location and perfect service. Whilst it is true that not all our rooms are identical in terms of size. Our Park Suite certainly offers a higher level of comfort and space so therefore might I recommend that on your return visit to Park Regis City Centre you book the Park Suite which would cater more to your degree of comfort. We look forward to the opportunity to welcome you back. Staywell, Anthony Davis Front Office Manager Park Regis City Centre

5 out of 5
good location, pleasant staff, it was value for money

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by fom

Dear Anonymous, I am delighted to learn that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location and perfect service. We do hope we have the opportunity to welcome you back again.

About the Park Regis City Centre

Location 27 Park Street, Sydney, NSW 2000

Property Features

As a guest of Park Regis City Centre, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the hotel to the airport during limited hours is available for a fee. The business-friendly Park Regis City Centre also features multilingual staff, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 45 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16 km / 9.9 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Park Regis City Centre offers 122 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16.00 (from 2 to 16 years old)
  • Secured self parking fee: AUD 46 per night
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Regis Centre
  • Park Regis City
  • Park Regis City Centre
  • Park Regis City Centre Hotel
  • Park Regis City Centre Hotel Sydney
  • Park Regis City Centre Sydney
  • Regis Centre
  • Regis City
  • Regis City Centre
  • Park Regis Hotel Sydney
  • Park Regis Sydney
  • Park Regis City Centre Hotel
  • Park Regis City Centre Sydney
  • Park Regis City Centre Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Park Regis City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Regis City Centre.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.