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A luxury stay in the heart of Liverpool awaits you at Quest Liverpool. Within just a 10-minute stroll, you'll find Westfield Liverpool and Liverpool Hospital. Highlights at this property include a 24-hour fitness centre, a conference centre and in-room kitchens.
Each apartment features free WiFi, free wired Internet and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. An LED TV, a coffee/tea maker and a safe are also available.
This business-friendly apartment offers free WiFi in public areas, a business centre and dry cleaning/laundry services. Other amenities include laundry facilities, free newspapers in the lobby and luggage storage. There's also the convenience of self parking.
With a stay at this 4.5-star Liverpool property, you'll be 10.4 km (6.4 mi) from Crest Sporting Complex.
Quest Liverpool ratings based on 104 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Quest Liverpool
Everyone (82)Business (1)Couples (10)Family (16)
3 out of 5
They have the room electrics set wrong. When you take the key out of the slot, all electrics turn off. This is not uncommon, but normally the fridge is on a separate circuit. Not here, so the stuff I had put in there for my week stay was all trashed, as not only did fridge go off, the nightly build up of ice melts and ruins what was in it.
Need to fix the circuit, or provide a second key to leave power on.
Posted by a verified traveller on 12 Oct. 2019
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4 out of 5
The quest group have really upped the anti. In accommodation. Clean everything you need to stay in room. Only observation and opportunity could be in one bedroom apartment. Have door into bathroom from bedroom like a two way en-suite. Otherwise great stay
Posted by a verified traveller on 7 Oct. 2019
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5 out of 5
The receptionist went out of her way to get me a canceled car spot when it was fully booked. Was extremely helpful and overall a excellent experience
Posted by a verified traveller on 30 Sep. 2019
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Comment from Hotel Management
16 Oct. 2019
by ql
Dear Guest,
Thank you for your detailed feedback. It is much appreciated. Thanks as well for the kind words about our team members. We will gladly share your thoughts with our staff. Thank you one again and we wish you come back soon.
Kind Regards,
Quest Liverpool
4 out of 5
Convenient location to railway station and shops, finding parking to check-in was challenging as there is no front drop off point. Overall great stay, clean and reasonably priced
Posted by a verified traveller on 11 Sep. 2019
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4 out of 5
Checking in wasn't a breeze due to my side! However Front Desk was so patient and polite. The fact that there is waiting area in and out is so convenient!
Just the security fee was a bit extra!!
Posted by a verified traveller on 29 Jul. 2019
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3 out of 5
What didn't I like? As we were about to drive to Melbourne on Monday we decided to have breakfast which was provide by voucher at a nearby café which was due to open at 7.00 am. We went looking for this café but initially we couldn't find it. All the shops in the area were closed. We returned to Quest reception to find out what in the hell was going on. and the male receptionist did not have any idea and it was only after we insisted that he contact the café proprietor for an explanation. All that we got from that was that it would be opened by 8.00 am. In the end, we arrived home in Melbourne at about 8.00 pm instead of the planned 6. 00pm. We were not happy customers and we don't plan to stay at Quest in future.
Posted by a verified traveller on 26 Jul. 2019
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Comment from Hotel Management
28 Jul. 2019
by s
Dear Guest,
Thank you for choosing to stay at Quest Liverpool and taking the time to provide us your feedback pertaining to your stay. We always try to create the most comfortable and convenient environment throughout the Hotel including the cafe which serves breakfast for our guests. We are sorry for the inconvenience that you have encountered as we are not informed as well that they will be opening late on that day.
Your feedback is extremely valuable to us as we strive to improve each and every day and it is unfortunate that you did not enjoy your stay as much as you had hoped. I do hope we can entice you to stay with us again when next you are in Liverpool.
Kind Regards,
Quest Liverpool
5 out of 5
If you would like me to complete feeed back please make it as quick as possible. This question has a minimum answer of 50 words, normally I would exit from completing the feedback
Posted by a verified traveller on 24 Jul. 2019
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Comment from Hotel Management
28 Jul. 2019
by ql
Dear Guest,
Thank you for your time to send this feedback form. I apologise that you have to complete a minimum 50 words to submit however i would like to thank you for giving us a perfect star rating. We hope you enjoyed your stay at Quest Liverpool.
Kind Regards,
Quest Liverpool
4 out of 5
Posted by a verified traveller on 7 Jul. 2019
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Comment from Hotel Management
10 Jul. 2019
by s
Dear Guest,
Thank you for taking time to provide us with your feedback regarding your stay. We look forward to the opportunity of welcoming you back to Quest Liverpool.
Kind Regards,
Shiela Castillo
3 out of 5
The room was great, however were disappointed that no parking was available and no alternatives were offered by the check in staff. Surrounding area was not pleasant and felt dangerous to park the car in and walk to the hotel. Ordered breakfast with our room and found this on arrival, yoghurts had evidently been left out on the bench all day and were warm so couldn’t be eaten.
Posted by a verified traveller on 30 Jun. 2019
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4 out of 5
Was a little disappointed that reception was not open until after 8am on a Sunday and there was no way for me to do an early checkout
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The luxury Quest Liverpool also features a 24-hour fitness centre, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Liverpool apartment is smoke free.
1 building
88 guestrooms or units
8 levels
Built in 2015
Conference centre
Business facilities
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Newspapers in lobby (free)
Lift
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (24.8 km / 15.4 mi)
Train station: Sydney Liverpool Station (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Quest Liverpool offers 88 forms of air-conditioned accommodation with iPod docking stations and a safe. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
In-room kitchen
iPod dock
LED television
Premium channels
Fridge
Microwave
Hob
Coffee maker
Kitchenware
Shower
Cribs (surcharge)
Housekeeping (daily)
Hairdryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Climate control
Nearby Activities
Recreational amenities at the apartment include a 24-hour fitness centre.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 11 PM
Minimum check-in age is 18
Special check-in instructions:
The front desk is open daily from 8 AM - 11 PM.
The front desk at this property is open daily from 8 AM - 11 PM.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10 per night.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards for all bookings and on-site payments. Cash is not accepted.
No rollaway/extra beds available
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self-parking fee: AUD 15 per night
Crib (infant bed) fee: AUD 10 per night
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Liverpool Apartment
Quest Liverpool
Quest Liverpool Apartment
Quest Liverpool Liverpool
Quest Liverpool Apartment Liverpool
National Rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
