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Quest Liverpool

4.5-star property
39 Scott Street, Liverpool, NSW 1800 796 370
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4.0 out of 5
Very good!
See all 128 Wotif Reviews

"The Liverpool Quest was appropriate for the Wofif rate that I ended up booking through, compared too double the amount that I was going to pay on my o ... " More

By a verified traveller on Mon 05 Oct 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Quest Liverpool. Within just a 10-minute stroll, you'll find Westfield Liverpool and Liverpool Hospital. Highlights at this property include in-room free wired Internet and LED TVs.

Each apartment features an iPod dock, a coffee/tea maker, and a safe. A microwave and a stovetop make in-room dining convenient. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, a 24-hour fitness center, and has a business center. Other amenities include a conference center and laundry facilities. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4.5-star Liverpool property include Warwick Farm Racecourse and Crest Sporting Complex.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$95* Per night/room 29 Oct. - 30 Oct.

Two Bedroom Apartment Interconnecting

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Liverpool ratings based on 128 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Liverpool

Everyone (92) Couples (15) Business (1) Family (19)
4 out of 5
The Liverpool Quest was appropriate for the Wofif rate that I ended up booking through, compared too double the amount that I was going to pay on my original booking that I made direct with the Quest. It was clean and comfortable.

Posted by on 5 Oct. 2020

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1 out of 5
Property was fine. Room still had dirty towels from previous

Posted by on 19 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by QL

Dear Guest, Thank you for your review. We have noted with concern your comments with regards to the towels left behind by housekeeping when they cleaned the room. Such comments are not normal and is a deviation from our standards and we assure you that this matter has been addressed with due seriousness with the housekeeping team. Your comments have certainly outlined areas for improvement and it has been addressed to the team. We do hope we can entice you to stay with us again when next you are in Liverpool. Kind Regards, Quest Liverpool

4 out of 5

Posted by on 30 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by ql

Dear Guest, Thank you for taking the time to provide as your feedback following your recent stay with us. We wish to welcome you back at Quest Liverpool. Kind Regards Quest Liverpool

3 out of 5
Although not very old this property is already starting to show signs of wear and tear. Heavy mould buildup in the shower, furniture tatty and advise against using the car park as it is near a hang out for drug dealers in the laneway if you need to leave early in the morning

Posted by , from Canberra on 11 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by ql

Dear Samantha, Thank you for your review. Your feedback is extremely valuable to us as we strive to improve each and every day and it is unfortunate that you did not enjoy your stay as much as you had hoped. I do hope we can entice you to stay with us again when next you are in Liverpool. Kind Regards, Quest Liverpool

4 out of 5
comfortable, spacious, convenient, helpful and I don't want to have to add any more characters

Posted by on 23 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by ql

Dear Guest, Thank you for choosing to stay at Quest Liverpool and taking the time to provide us your feedback pertaining to your stay. We are delighted to note that you enjoyed your stay with us. We look forward to the opportunity to welcome you back to Quest Liverpool Kind Regards, Quest Liverpool

5 out of 5

Posted by on 9 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by ql

Dear Guest, Thank you for taking time to provide us with your feedback regarding your stay. We look forward to the opportunity of welcoming you back to Quest Liverpool Kind Regards, Quest Liverpool

4 out of 5

Posted by on 7 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by ql

Dear Guest, Thank you for taking time to provide us with your feedback regarding your stay. We look forward to the opportunity of welcoming you back to Quest Liverpool Kind Regards, Quest Liverpool

4 out of 5

Posted by on 19 May 2020

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5 out of 5

Posted by on 12 Apr. 2020

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Comment from Hotel Management

20 Apr. 2020 by ql

Dear Rim, Thank you for taking the time to provide as your feedback following your recent stay with us. We wish to welcome you back at Quest Liverpool. Kind Regards, Quest Liverpool

2 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by ql

Dear Guest, Thank you for taking the time to provide as your feedback following your recent stay with us. We wish to welcome you back at Quest Liverpool. Kind Regards, Quest Liverpool

About the Quest Liverpool

Location 39 Scott Street, Liverpool, NSW 2170

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Quest Liverpool. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney apartment is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 8 levels
  • Built in 2015
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (26.7 km / 16.6 mi)
  • Train station: Sydney Liverpool Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Liverpool offers 88 accommodations with iPod docking stations and safes. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Premium channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the apartment include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards, credit cards, and debit cards for all bookings and onsite payments. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Liverpool Apartment
  • Quest Liverpool
  • Quest Liverpool Apartment
  • Quest Liverpool Liverpool
  • Quest Liverpool Apartment Liverpool

You should know

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quest Liverpool.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.