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PARKROYAL Darling Harbour, Sydney

4.5-star property
150 Day St, Sydney, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 320 wotif Reviews

"How close it was to places we wanted to go to " More

By a verified traveller on Sun 28 May 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Sydney awaits you at PARKROYAL Darling Harbour, Sydney. Within a 20-minute stroll, you'll find popular places like SEA LIFE Sydney Aquarium and Star Casino. Highlights at this eco-certified hotel include 2 restaurants and in-room free WiFi.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

This 4.5-star Sydney Central Business District hotel is 0.4 km (0.3 mi) from International Convention Centre Sydney and 0.4 km (0.3 mi) from Sydney Town Hall.

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$204* Per night/room 25 Jun. - 26 Jun.

Suite with Club Lounge Access (High Floor, Late check-out)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Lounge Access (High Floor, Late Check-Out)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Darling Harbour, Sydney ratings based on 320 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Darling Harbour, Sydney

Everyone (109) Couples (80) Family (73)
5 out of 5
How close it was to places we wanted to go to

Posted by on 28 May 2023

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5 out of 5
Very helpful staff

Posted by on 24 May 2023

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Comment from Hotel Management

25 May 2023 by Jeroen M. General Manager

Dear Peter, Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, especially our friendly and helpful staff. We appreciate your review, and we do look forward to hopefully welcoming you back to the hotel again in the future. Kind Regards

5 out of 5
Very nice hotel and excellent food and service

Posted by on 22 May 2023

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Comment from Hotel Management

22 May 2023 by Jeroen M. General Manager

Dear Amber, The positive comments you have left regarding your stay with us at PARKROYAL DARLING HARBOUR are greatly appreciated. We are grateful to you sharing these details and for providing us with such a great review. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,

3 out of 5
No parking available. Had to walk 20 mins back from finding a car park when already running late for an evening out. Room was average

Posted by on 21 May 2023

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Comment from Hotel Management

22 May 2023 by Jeroen M. General Manager

Thank you for taking a moment to share your experience at PARKROYAL Darling Harbour. We have taken your comments on board in regards to parking and would like to apologise for the inconvenience, we do provide an alternative service which is 4 mins away, and most certainly not a 20 min walk unsure what parking facilities you used and again apologise if this was miscommunicated. Thank you again for choosing to stay with us and we hope to see you again soon.Best regards,

4 out of 5
Great place to stay.

Posted by on 13 May 2023

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Comment from Hotel Management

15 May 2023 by Jeroen M. General Manager

Dear Carl, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at PARKROYAL Darling Harbour. Our goal is always to exceed your expectations. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to your return.Best Regards

4 out of 5
The room is clean, quiet & enjoyeable. Hotel is at good location and walkable to the restaurants, shopping i.e Central point, Darling Habour, China town & Opera house. Highly recommend to the others.

Posted by on 10 May 2023

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Comment from Hotel Management

15 May 2023 by Jeroen M. General Manager

Dear Vu, Thank you for taking the time to review your recent stay. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL Darling Harbour was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,

5 out of 5
Helpful friendly staff. Club facilities excelllent.

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Jeroen M. General Manager

Dear Carol, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at PARKROYAL Darling Harbour. Our goal is always to exceed your expectations, and we are thrilled that our friendly staff and Club facilities did just that. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to your return.Best Regards

3 out of 5

Posted by on 28 Apr. 2023

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Comment from Hotel Management

21 May 2023 by Jeroen M. General Manager

Dear Belinda, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Best regards,

5 out of 5
Exceptional staff and in a great location. The rooms are a bit out dated (kettle and instant coffee facilities), but overall a great place to stay

Posted by on 25 Apr. 2023

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Comment from Hotel Management

28 Apr. 2023 by Jeroen M. General Manager

Dear Jordan, Thank you for leaving us such a great review. We are thrilled to hear how much you enjoyed your stay with us at PARKROYAL, along with our great location and excellent service. Your comments on the overall feel of the hotel being dated has been taken on board. We look forward to welcome you back for your next trip to Sydney. Warmest Regards

1 out of 5
Absolutely rubbish Didn’t have beds as booked Valet not available as listed in ad all day menu only available 1pm-9pm No mini bar absolutely disgraceful Room servixe at 9pm was burnt toasties on potato chips and a dreadful attempt at spagetti bolognaise

Posted by on 24 Apr. 2023

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Comment from Hotel Management

28 Apr. 2023 by Jeroen M. General Manager

Dear John, Thank you for taking the time to provide us with comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. We appreciate your valuable feedback, as it allows us to identify and improve on our current service delivery and standards. We are very sorry to hear your overall experience at the hotel was not as it should have been. With regards to mini bar at the moment no we do not provide this service however we have a full in- room dining menu. The Food & Beverage Manager has been made aware of your comments relating to the toasties and bolognaise. We always aim to deliver a great experience, and we are disheartened when we don’t meet expectations. We have noted your comments and would like to extend our sincerest apologies. The experience you have described is most certainly not indicative of the service standards we are well known for. Please allow me to reiterate our sincere apologies and it is our hope that you will give us the chance to welcome you again in the future . Best Regards,

About the PARKROYAL Darling Harbour, Sydney

Location 150 Day St, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 341 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1985
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

PARKROYAL Darling Harbour, Sydney offers 341 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

ABODE Bar and Bistro - Onsite restaurant. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Nearby parking fee: AUD 45 per day (656 ft away)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Parkroyal
  • Parkroyal Darling Harbour
  • Parkroyal Hotel Darling Harbour
  • Parkroyal Darling Harbour Sydney Hotel Sydney
  • PARKROYAL Darling Harbour Sydney Hotel
  • PARKROYAL Darling Harbour Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel
  • PARKROYAL Darling Harbour, Sydney Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel Sydney

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • EarthCheck

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.