4.6 out of 5

"Check in was amazing. I can't speak highly enough of the staff member who checked us in but the room was really disappointing. We were on the 10th fl ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at PARKROYAL Darling Harbour, Sydney. You'll be 0.8 km (0.5 mi) from Sydney Town Hall and 0.8 km (0.5 mi) from SEA LIFE Sydney Aquarium. Highlights at this hotel include 2 restaurants and in-room free WiFi.

All 340 rooms feature cable TV, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, safes, hairdryers, and phones are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a fitness centre, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Darling Harbour hotel include Sydney Harbour Bridge and Hyde Park.

Superior Twin Room with City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$235 per night

Suite with Club Lounge Access and free Internet

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Darling Harbour Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Darling Harbour King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Darling Harbour, Sydney ratings based on 1,091 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Darling Harbour, Sydney

Everyone (745) Couples (208) Business (6) Family (132) Other (1)
4 out of 5
Location, friendly staff, cleanliness and comfort of rooms

Posted by on 19 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous Thank you for your feedback on your recent stay at PARKROYAL Darling Harbour. We appreciate you taking the time to share your experience, and look forward to hopefully welcoming you to the hotel again in the future.

4 out of 5
We didn't think that a surcharge of 1% on credit cards was necessary. My pillows didn't smell fresh, but I didn't discuss with my other guests to avoid disappointment. Could hear neighbouring guest coughing through the night But the rest was fine

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous, Thank you for your feedback on your recent stay at PARKROYAL Darling Harbour. We appreciate your feedback and will take your comments on board for the future.

5 out of 5
Property was besutiful, staff were friendly and prompt, and condition of the room was good.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous, Thank you for your feedback on your recent stay at PARKROYAL Darling Harbour, it is great to hear that you enjoyed your stay. We appreciate you taking the time to share your experience, and look forward to hopefully welcoming you to the hotel again in the future.

5 out of 5
Very clean room, great facilities and friendly staff.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by PARKROYAL Darling Harbour

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience. We do hope to welcome you back to the hotel again in the future.

5 out of 5
Great location and place to stay. Staff very helpful

Posted by on 2 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by PARKROYAL Darling Harbour

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience. We do hope to welcome you back to the hotel again in the future.

4 out of 5
Handy location, able to walk tomost places and to transport.. Nice room-comfortable and a decent size

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by PARKROYAL Darling Harbour

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience. We do hope to welcome you back to the hotel again in the future.

3 out of 5
Reception staff were lovely and our room was ready early to check in. We paid for a harbour view room but our view was mostly of roads and buildings with minimal harbour view. Ordered strawberry sorbet via room service. Room service staff then called back to ask what flavor sorbet, we said strawberry for the second time. Room service than delivered chocolate and coconut ice cream to our room, no strawberry sorbet??

Posted by on 30 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by PARKROYAL Darling Harbour Team

Dear L Thank you for taking the time to review your stay at PARKROYAL Darling Harbour. It is great to hear you were happy with your experience but we will take your feedback on board regarding room service as this is disappointing. We do hope to welcome you back to the hotel again in the future.

5 out of 5
Fantastic staff. Fantastic hotel. The ONLY negative was that there is no pool.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience, and our service. We do hope to welcome you back to the hotel again soon, thank you.

5 out of 5
Lovely hotel, fantastic location, great room rates !

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, it is great to hear you were happy with your experience. We do hope to welcome you back to the hotel again soon, thank you.

3 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by PARKROYAL Darling Harbour Team

Dear Anonymous Thank you for taking the time to review your stay at PARKROYAL Darling Harbour, we do hope to welcome you back to the hotel again soon, thank you.

About the PARKROYAL Darling Harbour, Sydney

Location 150 Day St, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. A round-trip airport shuttle (available on request) is available for a fee. Parking is available for a fee.

  • 1 building
  • 340 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1985
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.3 km / 10.8 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Darling Harbour, Sydney offers 340 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

PARKROYAL Darling Harbour, Sydney has 2 restaurants on site.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38.00 for adults and AUD 19 for children (approximately)
  • Airport shuttle fee: AUD 16 per person (one way)
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day (in/out privileges)
  • Nearby parking fee: AUD 45 per day
  • Rollaway bed fee: AUD 75.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PARKROYAL Darling Harbour Sydney Hotel
  • PARKROYAL Hotel
  • PARKROYAL Darling Harbour Sydney
  • Parkroyal Darling Harbour Sydney Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.