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PARKROYAL Darling Harbour, Sydney

4.5-star property
150 Day St, Sydney, NSW 1800 796 370
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4.5 out of 5
Excellent!
See all 357 wotif Reviews

"Great value and location, highly recommended " More

By a verified traveller on Mon 16 May 2022

Points Of Interest

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Hotel Description

A luxury stay in the heart of Sydney awaits you at PARKROYAL Darling Harbour, Sydney. Within just a 10-minute stroll, you'll find popular attractions like Sydney Town Hall and International Convention Centre Sydney. Highlights at this hotel include 2 restaurants and in-room free WiFi.

All 340 rooms feature TVs with cable channels, and you can enjoy coffee/tea makers, safes, and hair dryers. You'll find nice touches like bathrobes and free toiletries to enhance your stay. 24-hour room service, phones, and irons/ironing boards are also available.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Hyde Park.

Superior King Room with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$240* Per night/room 29 May - 30 May

Suite with Club Lounge Access and free Internet

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room with City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

PARKROYAL Darling Harbour, Sydney ratings based on 357 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Darling Harbour, Sydney

Everyone (134) Couples (76) Family (82)
5 out of 5
Great value and location, highly recommended

Posted by on 16 May 2022

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Comment from Hotel Management

16 May 2022 by Jeroen M. General Manager

Thank you for leaving us such a great review! We are thrilled to hear how much you enjoyed your stay, along with our great location. We look forward to welcome you back for your next trip to Sydney. Warmest Regards,

4 out of 5
Comfortable stay. More attention could be paid on the cleanliness of the room, especially the bathroom. Convenient location. Staff at the concierge were lovely. Bed was very comfortabe.

Posted by on 14 May 2022

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Comment from Hotel Management

16 May 2022 by Jeroen M. General Manager

Dear Melissa, Thank you for taking a moment to share your experience at PARKROYAL Darling Harbour. We are thrilled to hear that your enjoyed your stay overall. We have taken your comments on board in regards to our cleanliness and passed this on for discussion with the relevant team. Thank you again for choosing to stay with us and we hope to see you again soon. Best regards,

5 out of 5
Fri morning lady staff member went out of her way to assist us , after we arrived late for breakfast ( we thought it was open until 10:00) . Arrived Approx 09:45. Great service 🤗🤗

Posted by on 5 May 2022

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Comment from Hotel Management

9 May 2022 by Jeroen M. General Manager

Dear Janelle, Thank you for leaving us such a great review! We are thrilled to hear how much you enjoyed your stay, along with our excellent service. We look forward to welcome you back for your next trip to Sydney. Warmest Regards,

2 out of 5
Despite enjoying our stay and having stayed at the hotel many times before, because, this time, the hotel has charge me in error (for another patron’s accommodation- in excess of $300) and has failed to rectify in a timely manner (despite assurance by staff it will be sorted), my overall experience is disappointing.

Posted by on 2 May 2022

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Comment from Hotel Management

3 May 2022 by Jeroen M. General Manager

Dear Stephanie, Thank you for taking the time to review your stay with us at PARKROYAL Darling Harbour. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your overall experience. We always aim to deliver a great experience, and we are disheartened when we don’t meet expectations. Thank you once again for taking the time to share your experience and I hope to welcome you back to the hotel in the future. Kind regards,

3 out of 5
No 24hour room service as advertised restaurant next to the hotel closed basically if you needed food or drink after getting off a plane you needed to get it yourself staff not helpful in this area just a no nothing is open not very good for customer service everything else was no trouble for the rest of our stay just don’t be there Tuesday

Posted by on 1 May 2022

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Comment from Hotel Management

2 May 2022 by Jeroen M. General Manager

Dear Shirley, Thank you for taking the time to leave us a detailed review. We are so disheartened to learn of the shortfalls you experienced throughout your stay. We strive to make each stay memorable and it is disappointing that this was not the case, we hope you can accept our sincerest apologies. We would love the opportunity to welcome you back again in the near future. Warmest Regards,

4 out of 5
Room size was excellent, close to all amenities

Posted by on 28 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Jeroen M. General Manager

Dear Darryn, Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

4 out of 5
It was a very convenient place to stay close to everything.

Posted by on 28 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Jeroen M. General Manager

Dear Jose, Thank you for leaving us such a great review! We are thrilled to hear how much you enjoyed your stay, along with our great location. We look forward to welcome you back for your next trip to Sydney. Warmest Regards,

5 out of 5
Really great stay, kids liked it, was close to Darling Harbour and trains

Posted by on 25 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Jeroen M. General Manager

Dear Alan, Thank you for taking the time to review your stay. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

5 out of 5
All staff were incredibly friendly and helpful. Made our staff lovely.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

5 May 2022 by Jeroen M. General Manager

Dear Patrick, Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

4 out of 5
It was very clean and tidy place in such a proximity of everything we need.

Posted by on 21 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Jeroen M. General Manager

Dear Nabin, Thank you for your sharing your valuable feedback of your recent visit at PARKROYAL Darling Harbour Sydney. It is great to hear you were happy with your stay. We appreciate you taking the time to review your experience, and we do look forward to hopefully welcoming you back to the hotel again in the future. Kind regards,

About the PARKROYAL Darling Harbour, Sydney

Location 150 Day St, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1985
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

PARKROYAL Darling Harbour, Sydney offers 340 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

PARKROYAL Darling Harbour, Sydney has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 38.00 for adults and AUD 19 for children (approximately)
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Nearby parking fee: AUD 45 per day (656 ft away)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Parkroyal
  • Parkroyal Darling Harbour
  • Parkroyal Hotel Darling Harbour
  • Parkroyal Darling Harbour Sydney Hotel Sydney
  • PARKROYAL Darling Harbour Sydney Hotel
  • PARKROYAL Darling Harbour Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel
  • PARKROYAL Darling Harbour, Sydney Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.