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4.4 out of 5

"Excellent locstion, great staff and nice rooms " More

By a verified traveller on Sun 15 Jan 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at PARKROYAL Darling Harbour, Sydney. You'll be 1.7 km (1 mi) from Circular Quay and 2.6 km (1.6 mi) from Sydney Harbour Bridge. Highlights at this hotel include 2 restaurants and in-room free WiFi.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

With a stay at this 4.5-star Sydney Central Business District hotel, you'll be 2.7 km (1.7 mi) from Sydney Opera House and 8.1 km (5 mi) from Bondi Beach.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$217* Per night/room 12 Feb. - 13 Feb.

Suite with Club Lounge Access (High Floor, Late check-out)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Lounge Access (High Floor, Late Check-Out)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

PARKROYAL Darling Harbour, Sydney ratings based on 346 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Darling Harbour, Sydney

Everyone (125) Couples (83) Family (71)
5 out of 5
Excellent locstion, great staff and nice rooms

Posted by on 15 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Jeroen M. General Manager

Dear Scott, Thank you for taking the time to review your recent stay. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL Darling Harbour was so positive particularly our location along with our friendly staff. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,Jeroen M. General Manager

4 out of 5
Overall lovely place with superb breakfast.

Posted by on 14 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Jeroen M. General Manager

Dear Richard, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at PARKROYAL Darling Harbour especially our breakfast buffet at Barkers. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to your return.Kindest regards,Jeroen M. General Manager

4 out of 5
Good value hotel for overnight stay in the city

Posted by on 12 Jan. 2023

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Comment from Hotel Management

13 Jan. 2023 by Jeroen M. General Manager

Dear Robert, Thank you for taking the time to review your recent stay. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL Darling Harbour was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,Jeroen M. General Manager

5 out of 5
Quality and value

Posted by on 7 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by Jeroen M. General Manager

Dear Kairul, Thank you for taking the time to review and rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,Jeroen M. General Manager

4 out of 5
Great location being close toDarling Harbour

Posted by on 6 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by Jeroen M. General Manager

Dear Jacqui, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time especially the location of PARKROYAL Darling Harbour. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to your return.Kindest regards,Jeroen M. General Manager

4 out of 5
Our room was quite close to the motorway, so was quite noisy. Would pay extra to get a higher levelled room next time. Motel rooms felt a little old.

Posted by on 5 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Jeroen M. General Manager

Dear Craig, Thank you for taking the time to provide us with comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. We appreciate your valuable feedback, as it allows us to identify and improve on our current service delivery and standards. We am very sorry to hear that the room allocated was noisy due to the motorway apologies if this caused any discomfort. We have also noted your comment to the room feeling old and will take this onboard.Thank you once again for taking the time to share your experience and we hope to welcome you back to the hotel in the future. Kind regards, Jeroen M. General Manager

4 out of 5
Nice rooms however it was very dirty under the sink and I found ladies underwear behind the curtain

Posted by on 30 Dec. 2022

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Comment from Hotel Management

3 Jan. 2023 by Jeroen M. General Manager

Dear Alison,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, please accept my apologies. The housekeeping manager is reiterating to the team the delivery of the services we provide. Thank you once again for reviewing your stay and hope that you will give us an opportunity to welcome you back in the near future. Kindest regards,Jeroen M. General Manager

5 out of 5
Lovely place and staff

Posted by on 26 Dec. 2022

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5 out of 5
Close to cheap all day parking options. Short walk to darling quarter and only one block from town hall station. Staff is very friendly and helpful. Also willing to offer late check out. I'd come back again

Posted by on 24 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by Jeroen M. General Manager

Dear Peter, Thank you for taking the time to review your recent stay. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL Darling Harbour was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.Kindest regards,Jeroen M. General Manager

5 out of 5
Staff freindly and welcomeing

Posted by on 19 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Jeroen M. General Manager

Thank you for taking the time to review your stay. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We looking forward to welcoming you back in the near future.Best regards,

About the PARKROYAL Darling Harbour, Sydney

Location 150 Day St, Sydney, NSW 2000

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Darling Harbour, Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 341 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1985
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

PARKROYAL Darling Harbour, Sydney offers 341 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

ABODE Bar and Bistro - Onsite restaurant. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 40 for adults and AUD 20 for children (approximately)
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Nearby parking fee: AUD 45 per day (656 ft away)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Parkroyal
  • Parkroyal Darling Harbour
  • Parkroyal Hotel Darling Harbour
  • Parkroyal Darling Harbour Sydney Hotel Sydney
  • PARKROYAL Darling Harbour Sydney Hotel
  • PARKROYAL Darling Harbour Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel
  • PARKROYAL Darling Harbour, Sydney Sydney
  • PARKROYAL Darling Harbour, Sydney Hotel Sydney

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • EarthCheck
  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.