4.4 out of 5

"Nice Friendly staff. Can be expensive for 1 night but quite often have no choice. I also feel adding the cost of car parking is outragous when you pa ... " More

By a verified traveller on Tue 16 Oct 2018

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Hotel Description

A luxury stay in Sydney Olympic Park awaits you at Novotel Sydney Olympic Park. Within a short 5-minute stroll, you'll find popular places like ANZ Stadium and Sydney Showground. Highlights at this family-friendly hotel include 2 restaurants, a bar/lounge, and a sauna.

You can enjoy WiFi, wired Internet, and LCD TVs, featured in all 177 soundproofed rooms. Minibars provide refreshments, and 24-hour room service is also available. Coffee/tea makers, free newspapers, and safes are also available.

The restaurant, Boulevard Brasserie, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. 8999 square feet (836 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute drive of this 4.5-star Sydney Olympic Park hotel include Qudos Bank Arena and Rosehill Gardens Racecourse.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$223 per night

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney Olympic Park ratings based on 933 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney Olympic Park

Everyone (501) Business (3) Couples (204) Family (220) Other (3)
4 out of 5
Good location. Room was clean. Doorman who was also in carpark was lovely.

Posted by on 20 Feb. 2019

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5 out of 5
it was an excellent motel good menu and the room was very clean and comfortable i would recommend the Novotel and will stay again on my next visit

Posted by on 18 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

3 out of 5
Like the hotel as it is close to everything in Olympic Park There was only one lift working on check out. Waited for lift 20 min. Ended up walking down 11 flight stairs.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Sam G

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards Sam, G , Front Office Manager

5 out of 5
The only issue I found was climbing over bath to have a shower, my Dad wasn’t able to shower as he was unable to bend his legs so far to get in

Posted by on 13 Feb. 2019

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Comment from Hotel Management

16 Feb. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

3 out of 5
Close to transport , would more then likely stay there again.

Posted by on 7 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Sam G

Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam G, Front Office Manager

3 out of 5
close to qudos Bank arena and train station room was nice, clean and tidy

Posted by on 2 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Sam G

Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam G, Front Office Manager

5 out of 5
Had a great stay ! Carpark was full but they found room and looked after it for me and gave is a free brekkie which was lovely !

Posted by on 31 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

5 out of 5
The only thing we didn’t appreciate was someone left the alarm set from which must have been previous people and being woken up on my only day off was not inviting. And restaurant waitress didn’t set table and then told us she would bring back knives and forks and glasses and did not we had to go find ourselves.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

4 out of 5
Perfect place to stay for a concert close to food sporting events

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

5 out of 5
Staff were fantastic, nothing was too much trouble. Highly recommended.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Sam G

Dear Guest, We very much appreciate your rating of our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back in the near future. Sincerely, Sam G Front Office Manager

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Novotel Sydney Olympic Park. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This 4.5-star Sydney Olympic Park hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2000
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (21.4 km / 13.3 mi)
  • Train station: Sydney Olympic Park Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Sydney Olympic Park offers 177 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and a hairdryer. This Sydney Olympic Park hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Boulevard Brasserie – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

The Brewery Bar + Kitchen – This restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Valet parking fee: AUD 35.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Olympic Park Hotel
  • Novotel Sydney Olympic Park
  • Accor Sydney Olympic Park
  • Novotel Hotel Homebush
  • Novotel Sydney Olympic Park Hotel Homebush
  • Sydney Novotel

You should know

  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.