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4.0 out of 5

"Great location, good size rooms, very clean and tidy. " More

By a verified traveller on Thu 03 Jun 2021

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Hotel Description

At Crown Hotel Surry Hills you'll be 0.1 km (0.1 mi) from Crown Street and 1.6 km (1 mi) from Oxford Street. Highlights at this hotel include free breakfast and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 8 rooms feature free WiFi, coffee/tea makers, and hair dryers. Refrigerators, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a terrace, and express check-out. Other amenities include a microwave in a common area, luggage storage, and an elevator.

Attractions within a 30-minute walk of this 3-star Surry Hills hotel include St Vincent’s Hospital and Hyde Park.

Superior Room, 1 Queen Bed, Accessible, No Windows

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 12 Dec. - 13 Dec.

Superior Room, 1 Queen Bed, Non Smoking, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Multiple Beds, Non Smoking, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Quadruple Room, Non Smoking, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Crown Hotel Surry Hills ratings based on 364 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crown Hotel Surry Hills

Everyone (236) Couples (108) Business (2) Family (15)
4 out of 5

Posted by on 7 Jun. 2021

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5 out of 5
Great location, good size rooms, very clean and tidy.

Posted by on 3 Jun. 2021

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5 out of 5
Honestly was a great place to say and was surprised at how modern and comfortable the room was. The service from the manager was fantastic. I think his name is Mitchell or Michael. Would definitely stay again and will be recommending to anyone I know.

Posted by on 9 May 2021

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4 out of 5
The staff were really helpful

Posted by on 4 May 2021

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5 out of 5
Very clean, accomodation was surprisingly quiet, lovely breakfast room and outstanding staff.

Posted by on 1 May 2021

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5 out of 5

Posted by on 25 Oct. 2020

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5 out of 5
The staff were so great that it really wouldn't have mattered what the accommodation was like - we wouldn't have noticed. As it was, the accommodation as great! The location was ideal.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Star

Thank you so much for your wonderful review. We strive to make all our guests to feel welcome and at home here at the Crown Hotel. So glad you enjoyed your stay and hope to see you again.

2 out of 5
I had a staff member walk into my room at 12am which was scary. Minimal apology. I won’t stay here again.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Star

Dear Guest, Oh no! That doesn't sound like a good experience at all. I am sincerely apologetic that the situation occurred and I can assure you this isn't a normal occurrence here at the hotel. I have just reached out via email so hopefully I will hear from you soon.

5 out of 5
We were very suprised with the hotel and the room, as it was in the Surry Hills area which is full of heritage buildings. The room was fabulous and the breakfast facilities were first class. We dealt with Star and she was just that a Star. She is definately in the right job, her customer service skills were excellent, nothing was too much trouble. Very bubbly person for sure a people person.

Posted by , from Central Coast NSW on 10 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Star

Thank you so much Ellen. It was an absolute pleasure having the both of you stay here. Hope to see you again! :)

5 out of 5
Staff (Star) was awesome, The shared kitchen between 8 rooms was really convenient, fresh fruit, milk, pastries etc each day. Parking is a little tricky (but you only need to park a block away and it’s free during weekend). It’s so close to the city and it’s a buzzing location at night. Highly recommend! Thanks!

Posted by on 2 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Star

Thank you for your kind words. We're so happy you enjoyed your stay here with us at the Crown Hotel.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. The business-friendly Crown Hotel Surry Hills also features a terrace, express check-out, and an ATM. This 3-star Sydney hotel is smoke free.

  • 8 guestrooms or units
  • Breakfast available (free)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Central Station (1.5 km / 0.9 mi)

Room Amenities

Crown Hotel Surry Hills offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival.

All guests must provide proof of age.

This property does not have a front desk. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crown Hotel Surry Hills Hotel
  • Crown Hotel Sydney
  • Crown Sydney
  • Crown Hotel Surry Hills
  • Crown Surry Hills
  • Crown Hotel Surry Hills Surry Hills
  • Crown Hotel Surry Hills Hotel Surry Hills
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.