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4.6 out of 5

"Close to airport. Clean and updated rooms " More

By a verified traveller on Mon 21 Jun 2021

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Hotel Description

At Citadines Connect Sydney Airport you'll be 3.1 km (1.9 mi) from Sydney Park and 3.9 km (2.4 mi) from Cahill Park. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 150 soundproofed rooms feature free WiFi, free long-distance calls, and free local calls. Nice touches include rainfall showerheads and free toiletries. Additionally, minibars, Netflix, and safes are available.

The restaurant, Penthouse, serves local and international cuisine and is open for breakfast, lunch, and dinner. 753 square feet (70 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Local cuisine breakfast is available daily between 6:00 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Mascot hotel, you'll be 3.9 km (2.4 mi) from Kogarah Golf Course and 4.2 km (2.6 mi) from Marrickville Metro.

Room (Economy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$110* Per night/room 25 Jun. - 26 Jun.

Room (First Class)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Economy)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Citadines Connect Sydney Airport ratings based on 164 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Connect Sydney Airport

Everyone (103) Couples (25) Family (26)
5 out of 5
Close to airport. Clean and updated rooms

Posted by on 21 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Grace - Assistant Guest Service Manager

Hi there, Thank you for your recent stay at Citadines Connect Sydney Airport Hotel and for the kind review! We are glad to hear that you had such a great stay and that the cleanliness as well as our convenient location were up to your expectation. We cannot wait to welcome you back for many more comfy stay. Safe travels,

5 out of 5
Location. Views Cafe/meal option. Top floor check in.

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Caroline

Dear Anonymous, Thank you so much for such a lovely review! I am so glad to hear you enjoyed all that Citadines Connect has to offer. Our team is looking forward to welcoming you back very soon! Warmest regards, Caroline Lam Assistant Guest Service Manager

5 out of 5
Close to the airport

Posted by on 15 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Krystal

Dear Anonymous, Thank you for taking time to rate your recent stay at Citadines Connect Sydney Airport 5/5. We are very happy that your stay was up to your expectation. We wish you all the best and look forward to welcoming you in the near future. Warmest Regards, Krystal P. Assistant Guest Service Manager

5 out of 5
Convenient to airport. Bar closed early - before 10pm.

Posted by on 28 May 2021

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Comment from Hotel Management

28 May 2021 by Shank

Hi There, Thank you for an exceptional 5/5 review. Glad to read that your overall stay was fantastic.. Looking forward to welcoming you back in near future. Warmest Regards, Shank Mandikal Assistant Guest Service Manager.

5 out of 5
I liked the opportunity for a meal after a late night arrival, also the comfortable penthouse lounge with great views.

Posted by on 21 May 2021

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Comment from Hotel Management

22 May 2021 by Amy

Hi there, Thank you for taking the time to review your recent stay with us! I am glad to hear that you enjoyed our convenient 24-hour Grab-n-Go food shop and the light meal options along with the amazing view from our Penthouse. We can't wait to welcome you back soon! Safe travels, Warmest regards, Amy N. Reservation and Events Coordinator.

5 out of 5
Funky airport hotel, with great beds!

Posted by on 29 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Caroline

Good evening, Thank you so much for a glowing review! I'm glad you have enjoyed our funky hotel! We hope you will return and visit us again soon! Warmest regards, Caroline Assistant Guest Service Manager

4 out of 5

Posted by on 26 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Caroline

Good evening, Thank you so much for taking the time to review us! It was our pleasure to have you. We hope to welcome you back for another stay soon! Warmest regards, Caroline Assistant Guest Service Manager

5 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Caroline

Good evening, Thank you so much for taking the time to review us! Your 5/5 rating has definitely put a big smile on our faces. We hope to welcome you back for another stay soon! Warmest regards, Caroline Assistant Guest Service Manager

5 out of 5

Posted by on 19 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Caroline

Good evening, Thank you so much for taking the time to leave a rating! it was our pleasure to serve you. Thank you again for choosing us. We hope to welcome you back for another stay soon! Warmest regards, Caroline Assistant Guest Service Manager

4 out of 5
Lack of eating options

Posted by on 18 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Amy

Hi there, Thank you for providing your feedback on your recent stay with us in regards to food options. We are improving our food offerings and hope to welcome you back next time! Safe travels, Warmest regards, Amy N. Reservation and Events Coordinator.

About the Citadines Connect Sydney Airport

Location 121 Baxter Road, Mascot, NSW 2020

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Sydney Airport. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (3.5 km / 2.2 mi)
  • Train station: Sydney Sydenham Station (4.3 km / 2.7 mi)
  • Metro station: Domestic Airport Station (1 km / 0.6 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Digital channels
  • Netflix
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 9:30 AM.

Penthouse - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 50 per accommodation, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts credit cards and debit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.50 and AUD 19 per person (approximately)
  • Airport shuttle fee: AUD 8 per person
  • Airport shuttle fee per child: AUD 8
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Pet fee: AUD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Felix Hotel Mascot
  • Citadines Connect Sydney Airport Hotel Mascot
  • Citadines Connect Sydney Airport Hotel
  • Citadines Connect Sydney Airport Mascot
  • Felix Hotel
  • Citadines Connect Sydney
  • Citadines Connect Sydney
  • Citadines Connect Sydney Airport Hotel
  • Citadines Connect Sydney Airport Mascot
  • Citadines Connect Sydney Airport Hotel Mascot

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.