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4.6 out of 5

"Very comfortable bed and quiet area. Car parking was easy " More

By a verified traveller on Sun 21 Jun 2020

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Hotel Description

At Citadines Connect Sydney Airport you'll be 3.1 km (1.9 mi) from Sydney Park and 3.9 km (2.4 mi) from Cahill Park. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 150 individually decorated rooms feature free WiFi, free long-distance calls, and free local calls. Nice touches include rainfall showerheads and free toiletries. Additionally, minibars, Netflix, and safes are available.

The restaurant, Penthouse, serves local and international cuisine and is open for breakfast, lunch, and dinner. 753 square feet (70 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a microwave in a common area. Local cuisine breakfast is available daily between 6:00 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Mascot hotel, you'll be 3.9 km (2.4 mi) from Kogarah Golf Course and 4.2 km (2.6 mi) from Marrickville Metro.

Room (Economy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$115* Per night/room 6 Sep. - 7 Sep.

Room (First Class)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Economy)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Citadines Connect Sydney Airport ratings based on 164 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Connect Sydney Airport

Everyone (113) Couples (17) Family (22)
5 out of 5
Very comfortable bed and quiet area. Car parking was easy

Posted by , from Melbourne on 21 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Grace | Guest Service Agent

Hi Kevin, Thank you for our recent stay at the Citadines Connect Sydney Airport Hotel and for taking time to review us! We are glad to hear that you were loving the bed and your stay was enjoyable. We are looking forward to welcoming you back for more comfortable stays in a near future. Safe travels,

5 out of 5
Friendly helpful staff and clean and very comfortable room

Posted by , from Hobart, Tasmania on 18 Apr. 2020

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Comment from Hotel Management

18 Apr. 2020 by Shank

Hi Sharon, Thank you for a glowing review. Glad that you enjoyed your experience with us here at Citadines Connect Sydney Airport Hotel. Looking forward to welcoming you back in near future. Warmest Regards, Shank Mandikal Assistant Guest Service Manager

4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Gabrielle

Thank you for your review! Warmest

5 out of 5
Great hotel, strange location. Great if you want to be near the airport.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by KP

Dear Anonymous, Thank you for your review. We are glad that you enjoyed your stay with us. All the best and looking forwards to seeing you in the near future. Warmest Regards, Krystal P. Assistant Guest Service Manager

5 out of 5
Property was very clean...easy parking and close to airport

Posted by , from Newcastle on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Citadines Connect Sydney Airport

Hi Jabe, Thank you for taking the time to write your review! Warmest,

4 out of 5
I loved the views from reception and the staff were very welcoming.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Krishna

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The property was great. But Wotif is sending several emails that I cannot get out of. Yes I would stay at this hotel again but I use wotif again.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Shank

Hi, Thank you for an outstanding review. Glad that you enjoyed your stay with us here at Citadines Connect Sydney Airport Hotel. Looking forward to welcoming you back in near future. Warmest Regards, Shank Mandikal Assistant Guest Service Manager

5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Shank

Hi, Thank you for a 5\5 review. Glad to read that you enjoyed your stay with us. Looking forward to welcoming you back. Warmest Regards, Shank Mandikal Assistant Guest Service Manager

5 out of 5
The only problem was the bathroom sink which drained v v slowly

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Shank

Hi, Thank you for taking time and giving us a 5/5 review We are glad that you enjoyed your stay with us. Looking forward to welcoming you back in near future. Warmest Regards, Shank Mandikal Assistant Guest Service Manager

4 out of 5
Short walk to domestic terminals. Free parking in street on weekends. Reception is located on the top floor which is very inconvenient, especially when the front doors would not respond to the after hours card reader and someone from the desk had to come down in the elevator to open them.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Shank

Hi, Thank you for taking time and reviewing us. Glad to see that your overall stay with us was great. We do appreciate your candid feedback about the reception desk and front door operation during after hours. We will consider this as a learning opportunity and work towards improvement. Looking forward to welcoming you back in near future. Warmest regards, Shank Mandikal Assistant Guest Service Manager.

About the Citadines Connect Sydney Airport

Location 121 Baxter Road, Mascot, NSW 2020

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Sydney Airport. For a fee, parking is available. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (3.5 km / 2.2 mi)
  • Train station: Sydney Sydenham Station (4.3 km / 2.7 mi)
  • Metro station: Domestic Airport Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Digital channels
  • Netflix
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 9:30 AM.

Penthouse - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 50 per accommodation, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts credit cards and debit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 3.5 and AUD 18 per person (approximately)
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Pet fee: AUD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Felix Hotel Mascot
  • Citadines Connect Sydney Airport Hotel Mascot
  • Citadines Connect Sydney Airport Hotel
  • Citadines Connect Sydney Airport Mascot
  • Felix Hotel
  • Citadines Connect Sydney
  • Citadines Connect Sydney
  • Citadines Connect Sydney Airport Hotel
  • Citadines Connect Sydney Airport Mascot
  • Citadines Connect Sydney Airport Hotel Mascot

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.