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4.5 out of 5

"Clean, great location " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

A luxury stay in Sydney awaits you at SKYE Hotel Suites Parramatta. Within a short 5-minute stroll, you'll find Westfield Parramatta Shopping Centre and Parramatta Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, an iPad, and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include bathrobes and slippers, while a pillowtop bed and premium bedding invite a good night's rest. A dining area, a sitting area, and an espresso maker are also available.

The café, Shed Cafe , is open for breakfast and lunch. Enjoy the gym, sauna, and pool loungers. Business amenities include a conference center and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also the convenience of self parking.

Sights within a 15-minute walk of this Parramatta aparthotel include Old Government House and Riverside Theatres.

Studio 43

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$201* Per night/room 31 Oct. - 1 Nov.

Premier 2 Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Skye Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier 2 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Two Bed Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

SKYE Hotel Suites Parramatta ratings based on 221 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SKYE Hotel Suites Parramatta

Everyone (159) Couples (17) Family (30)
4 out of 5
Clean, great location

Posted by on 14 Jun. 2021

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Comment from Hotel Management

8 Jul. 2021 by Front Office Manager

Dear Guest, Thank you for taking the time to share your valuable feedback. Hope to see you back soon.

5 out of 5
Friendly welcome. Great view over the pool area. Clean and god kitchen facilities.

Posted by on 20 May 2021

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Comment from Hotel Management

21 May 2021 by Mayank Rawat

Dear Guest, Thanks for your feedback! We are very happy to hear that you enjoyed our facilities and had great interaction with our lovely staff members. Thanks for the great score. Kind Regards, Mayank Rawat Assistant Manager

4 out of 5
Great location for Westfield shopping centre, train station and Bankwest stadium. Very comfortable and clean room with full kitchen. It would be good if parking was included in the price.

Posted by on 10 May 2021

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Comment from Hotel Management

13 May 2021 by Mayank Rawat

Dear Guest, Thanks for the feedback about your recent stay with us. We are enlightened to see that your time here at Skye Parramatta was well spent. We look forward to welcoming you again in the near future. Kind Regards, Mayank Rawat Assistant Manager

1 out of 5
Property is good . Accidentally booked wrong date I have tried to cancel or change the date but unfortunately no one helped me in changing dates or refunding the money

Posted by on 22 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Mayank Rawat

Dear Guest, Thanks for your feedback. I would like to apologise for the trouble you faced in getting a refund for your booking. If you could provide us with your booking number then we could give you a certain answer. However, it looks like you have booked through Expedia and chose a non-refundable deal. I would encourage you to speak with Expedia regarding this as your booking was not made directly through us. I wish we could help but in this occasion the booking was made through a third party website, which is a seperate entity to SKYE Suites. I hope you get to chance to stay at the SKYE Suites in the near future, we look forward to welcoming you! Kind Regards, Mayank Rawat Assistant Manager

4 out of 5
Property was easy to find and easy parking. Rooms were excellent and awesome for a City getaway

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Fazleen Khan

Dear Valued Guest, Thanks so much for the great review, we are thrilled to hear you enjoyed your getaway at SKYE Suites! Hope to see you again! Kind Regards, Fazleen Khan Front Office Manager

5 out of 5
There was an I formation iPad there that was uncharged and we couldn’t use it. Balcony tiles were loose but the rooms were lovely, nice view of pool. Bed sheets not very nice, bit crispy and starchy. Great to have a big fridge. We enjoyed our stay, thank you.

Posted by on 26 Mar. 2021

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Comment from Hotel Management

27 Mar. 2021 by Mayank

Dear Guest, Thanks for your feedback. We are happy to see your overall stay went well. Please accept our sincere apology for the inconvenience you experienced over your stay. Thanks for the great score. We look forward to welcoming you again. Kind regards, Mayank Rawat Assistant Manager

5 out of 5
Due to conference being held at same time as we were checking in to hotel, no parking was available. Need more parking for guests as we had to park on road a few streets away from hotel.

Posted by on 15 Mar. 2021

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Comment from Hotel Management

21 Mar. 2021 by Mayank

Dear Guest, Thank you for taking the time in giving us feedback. We are sorry to hear that you were unable to park your car onsite. Your comments in regards to the carpark occupancy will be handed over to the associated management in order to eliminate the carpark issue from reoccurring. Thank you for the great score. We look forward to welcoming you again in the future. Kind Regards, Mayank Rawat Assistant Manager

1 out of 5

Posted by on 27 Feb. 2021

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Comment from Hotel Management

21 Mar. 2021 by Mayank

Dear Guest, Thanks for your feedback. We are sorry to hear that your stay with us was not as good as we would have liked it to be. Please feel free to contact the hotel directly to discuss the inconvenience you faced during your stay in order to stop that from reoccurring in the future. I hope you give us another chance to make it up to you. We look forward to welcoming you again in the future to provide you with a better experience. Kind Regards, Mayank Rawat Assistant Manager

3 out of 5

Posted by on 30 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by Kind Regards, Mitch George. General Manager

Thank you for sharing your rating. We apologise to hear that your experience was not of the quality you expected. I am hoping I can discuss this with you further, however, so encourage you to give me a call on 02 78032388, as I’d welcome the opportunity to talk this through and hopefully see you again!

4 out of 5

Posted by on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Mitch George, General Manager

Thank you for your rating!

About the SKYE Hotel Suites Parramatta

Location 30 Hunter Street, Parramatta, NSW 2150

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. Public spaces have free WiFi. SKYE Hotel Suites Parramatta offers its guests an outdoor pool, a sauna, and a fitness center. Event space at this aparthotel measures 2454 square feet (228 square meters) and includes a conference center. The luxury SKYE Hotel Suites Parramatta also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney aparthotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 9 levels
  • 2454 sq ft of conference space
  • 228 sq m of conference space
  • Built in 2017
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Parramatta Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SKYE Hotel Suites Parramatta offers 72 accommodations with iPads and iPod docking stations. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include washers/dryers and espresso makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Pillowtop beds
  • iPad
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Shed Cafe - This café serves breakfast and lunch.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit or debit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SKYE Hotel Suites
  • SKYE Suites Parramatta
  • Skye Suites Parramatta
  • SKYE Hotel Suites Parramatta Aparthotel
  • SKYE Hotel Suites Parramatta Parramatta
  • SKYE Hotel Suites Parramatta Aparthotel Parramatta
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Frequently asked questions