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4.0 out of 5

"Nice comfortable, well located room. " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

MetroResidences Darling Harbour puts you in the heart of Sydney, within just a 10-minute stroll of popular attractions like Australian National Maritime Museum and Star Casino. Highlights at this hotel include in-room free WiFi and Smart TVs.

TVs with digital channels are featured in all 60 rooms, and you can enjoy safes, hair dryers, and phones. Additionally, desks, free toiletries, and wardrobes or closets are available.

This business-friendly hotel offers free WiFi in public areas, express check-in, and express check-out. Additionally, you'll find multilingual staff, luggage storage, and an elevator.

Attractions within a 10-minute walk of this 3-star Darling Harbour hotel include International Convention Centre Sydney and Sydney Lyric Theatre.

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$133* Per night/room 15 Jun. - 16 Jun.

Standard Queen (Balcony)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Queen (Accessible available)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Petite Twin

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

MetroResidences Darling Harbour ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for MetroResidences Darling Harbour

Everyone (3) Family (2)
5 out of 5
Nice comfortable, well located room.

Posted by on 10 May 2021

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4 out of 5
Very small rooms but very clean

Posted by on 25 Apr. 2021

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1 out of 5

Posted by on 20 Feb. 2021

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5 out of 5
Very clean and cosy rooms. Staff are very efficient and no issues or negative feedback whatsoever. Will be back soon for work.

Posted by , from Sydney on 1 Dec. 2020

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4 out of 5
I found the room too small, could hardly get around the bed. It was very clean and the beds really comfortable. It was a bit strange to have the bathroom almost in the room with just a glass door. The receptionist Riley was fantastic. Very friendly but professional.

Posted by , from Sydney, Australia on 25 Mar. 2020

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Comment from Hotel Management

4 Apr. 2020 by Emma

Hi Jenny, thank you for staying with us. Glad to know you found the room to be clean and that the bed was comfortable. I will definitely try to offer a more spacious room the next time you stay with us again. We will definitely pass on your compliments to Riley. Look forward to welcoming you in future!

5 out of 5
A small but convenient location to everything that we needed on our stay. The rooms may have been small but had very modern fixtures. Thoroughly enjoyed the stay.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Frontdesk Manager

Great to hear that you've enjoyed your stay and found the location to be convenient!

About the MetroResidences Darling Harbour

Location 131-133 Murray St, Pyrmont, NSW 2009

Property Features

As a guest of MetroResidences Darling Harbour, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. This 3-star Sydney hotel is smoke free.

  • 60 guestrooms or units
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sydney Airport (SYD) (18.3 km / 11.4 mi)
  • Train station: Exhibition Centre Station (0.6 km / 0.4 mi)
  • Metro station: Convention Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

MetroResidences Darling Harbour offers 60 air-conditioned accommodations with safes and hair dryers. 43-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Smart television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Tuesday: 9:00 AM - 4:00 PM
  • Wednesday - Saturday: 9:00 AM - 5:00 PM
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Tuesday: 9:00 AM - 4:00 PM
  • Wednesday - Saturday: 9:00 AM - 5:00 PM
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Private entrance
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MetroResidences Darling Habour
  • MetroResidences Darling Harbour Hotel
  • MetroResidences Darling Harbour Pyrmont
  • MetroResidences Darling Harbour Hotel Pyrmont

You should know

  • Alcohol isn't served at MetroResidences Darling Harbour.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.