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4.2 out of 5

"Great room size, but attention to detail could be improved. We would stay there again " More

By a verified traveller on Mon 18 Jul 2022

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Hotel Description

A luxury stay in Sydney awaits you at Alpha Hotel Eastern Creek. Within steps you'll find Sydney Motorsport Park and you'll be within a 20-minute stroll of Western Sydney Parklands. Highlights at this Art Deco hotel include 2 bars/lounges, a restaurant, and an indoor swimming pool.

The restaurant, The Oak Bar and Grill, is open for dinner. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 9 AM. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 4.5-star Eastern Creek hotel, you'll be 4.2 km (2.6 mi) from Raging Waters Sydney and 4.8 km (3 mi) from Blacktown International Sportspark.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$159* Per night/room 29 Aug. - 30 Aug.

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpha Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Alpha Hotel Eastern Creek ratings based on 516 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpha Hotel Eastern Creek

Everyone (287) Couples (115) Business (4) Family (83) Other (1)
4 out of 5
Great room size, but attention to detail could be improved. We would stay there again

Posted by , from Ashtonfield on 18 Jul. 2022

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5 out of 5
Close to the race track and good facilities

Posted by on 13 Jul. 2022

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4 out of 5
Alpha Eastern Creek. it is a nice hotel it's modern with great coffee at reception. If you get the right room you can watch the car racing at the Sydney raceway. Food at the Oak next door is amazing and well worth a visit.

Posted by on 8 Jul. 2022

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3 out of 5
Multiple nights through out our 5 night stay water was stone cold. Room service was minimal made beds and sometimes replaced towels however one night I was forced to use a hand towel as they had taken my towels and not replaced.

Posted by on 27 Jun. 2022

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4 out of 5
Great place to stay

Posted by on 14 Jun. 2022

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4 out of 5
The room was great clean bed was comfy, But the shower took for ever to get warm and i say warm not hot. It was about 20min to get warm water out of the shower. But other than that it was a very nice place to stay staff are very helpful.

Posted by on 9 Jun. 2022

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3 out of 5
Bathroom had mold all through tiles, i felt like i should have been wearing thongs!

Posted by on 6 Jun. 2022

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5 out of 5
Great service and hospitality :) Will stay again in future and recommend too!!

Posted by on 29 May 2022

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4 out of 5
We enjoyed our stay. We loved sitting in the coffee lounge after being out all day

Posted by on 15 May 2022

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4 out of 5
Very good

Posted by on 8 May 2022

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 05:

  • Dining venue

Property Features

Alpha Hotel Eastern Creek offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The luxury Alpha Hotel Eastern Creek also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. An area shuttle within 5 km is available for a fee. Self parking is free. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Doonside Station (4.7 km / 2.9 mi)
  • Property shuttles: Area shuttle within 5 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Alpha Hotel Eastern Creek offers 164 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

The Oak Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's restaurant will close at 3 PM on the 21st of December and reopen on the 2nd of January .

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Alpha Hotel Eastern Creek

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 26 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Eastern Creek
  • Alpha Hotel Eastern Creek
  • Eastern Creek Hotel
  • Hotel Eastern Creek
  • Alpha Hotel Eastern Creek Blacktown
  • Alpha Eastern Creek
  • Alpha Hotel Eastern Creek Hotel
  • Alpha Hotel Eastern Creek Eastern Creek
  • Alpha Hotel Eastern Creek Hotel Eastern Creek

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.