4.2 out of 5

"Hotel Room had Smoke Smell. We could still smell it on our clothes when unpacked at home. Also the Shower Head is far too low. Other than that the r ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Eastern Creek awaits you at Alpha Hotel Eastern Creek. You'll be within steps of Sydney Motorsport Park and within a short 5-minute stroll of Western Sydney Parklands. Highlights at this Art Deco hotel include 2 bars/lounges, a restaurant, and an indoor swimming pool.

All 164 rooms feature LED TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Fridges and room service make in-room dining convenient. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, The Oak Bar and Grill, is open for dinner. Added amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 9 AM. There's also free self parking, along with the convenience of an area shuttle.

Sights within a 10-minute drive of this 4.5-star Eastern Creek hotel include Wet'n'Wild Sydney and Nurragingy Reserve.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$132 per night

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpha Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpha Hotel Eastern Creek ratings based on 407 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpha Hotel Eastern Creek

Everyone (252) Couples (92) Business (4) Family (58) Other (1)
4 out of 5
Booked king room - on arrival reception friendly - when opened room discovered it was disabled room - not informed at checkin - disappointed

Posted by on 12 Feb. 2019

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5 out of 5
Was a great location for what we needed it for. Clean room and very spacious. Would definitely recommend staying here.

Posted by on 26 Jan. 2019

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4 out of 5
The room was nice and clean and comfy. Toiletries provided. The reception staff could have been a bit more friendly. We had a King executive room with a bit of a view of the Motorsport Park. Bit of a smell in the Executive lounge when we had a look in there, that room had a good view of the Motorsport Park. I would recommend staying here, but can't comment on the food as we didn't try it.

Posted by on 25 Jan. 2019

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4 out of 5

Posted by on 23 Jan. 2019

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5 out of 5
Good location and comfortable with good facilities

Posted by on 22 Jan. 2019

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4 out of 5

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Ainslee

Thank you for the rating. Hope we can welcome you back again soon.

4 out of 5
Nice hotel right next to the racetrack. Friendly staff

Posted by on 20 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Ainslee

Thank you for the feedback. Hope we can welcome you again soon. Regards Ainslee Portlock General Manager

5 out of 5
Nice motel, close to Sydney Dragway, staff are very friendly and helpful. Room service was fantastic, quick and very filling.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Ainslee

Thank you for the 5/5 review. Hope we can welcome you back again soon. Regards Ainslee Portlock General Manager

5 out of 5
Amazing, short and sweet stay. Couldn't ask for any better for the area.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Ainslee

Thank you for the 5/5 review and feedback. Hope we can welcome you back again soon. Regards Ainslee Portlock General Manager

2 out of 5
Was better a year ago! Probably won't go here again.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Ainslee

Disappointing to here you didn't have a great experience. Apologises. Regards Ainslee Portlock General Manager

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 21 December until 02 January:

  • Dining venue

Property Features

Alpha Hotel Eastern Creek offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The luxury Alpha Hotel Eastern Creek also features tour or ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. An area shuttle within 5 km is available for a fee. Free self parking is available. This Art Deco Eastern Creek hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (49.6 km / 30.8 mi)
  • Train station: Sydney Doonside Station (4.7 km / 2.9 mi)
  • Property shuttles: Area shuttle within 5 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Alpha Hotel Eastern Creek offers 164 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.

The Oak Bar and Grill – This restaurant only serves dinner.Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

This property's restaurant will close at 3 PM on the 21st of December and reopen on the 2nd of January . For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 26 per person (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Hotel Eastern Creek
  • Alpha Hotel
  • Alpha Eastern Creek
  • Alpha Hotel Eastern Creek Blacktown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.