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The Ultimo

4.0 star property
Hotel with a 24-hour front desk, steps from Market City

Photo gallery for The Ultimo

Ultimo Studio
Ultimo Courtyard Room Pet Friendly
Ultimo King Room
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning
The current price is AU$143
includes taxes & fees
14 July - 15 July

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Paddy's Market
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Family Room

Ultimo Family Room

Ultimo Family Room

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo King Room

Ultimo King Room

Ultimo King Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Studio

Ultimo Studio

Ultimo Studio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Family

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family

  • Sleeps 4
  • 4 Single Beds

View all photos for Ultimo King

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King

  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Queen

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single

  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

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Interior

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includes taxes & fees
20 July - 21 July
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About the area

Sydney

The Ultimo puts you in the heart of Sydney, within steps of Market City and Paddy's Market. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Haymarket hotel include Golden Water Mouth and Haymarket Library.

What's nearby

  • Paddy's Market - 1 min walk - 0.0 km
  • Capitol Theatre - 3 min walk - 0.3 km
  • Hyde Park - 9 min walk - 0.8 km
  • International Convention Centre Sydney - 9 min walk - 0.8 km
  • Circular Quay - 4 min drive - 3.1 km

Getting around

  • Capitol Square Light Rail Station - 3 min walk
  • Sydney Central Station - 6 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪1909 Dining Precinct - ‬2 min walk
  • ‪Market City Tavern - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬1 min walk
  • ‪Do Dee Paidang - ‬1 min walk
  • ‪Chinese Noodle Restaurant 北方麵館 - ‬2 min walk

About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

  • 95 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Similar properties

Front of property

The Capitol Hotel Sydney

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, 678 reviews
The price is AU$187
includes taxes & fees
27 July - 28 July
The Capitol Hotel Sydney

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

Frequently asked questions

What is the cancellation policy at The Ultimo?

The Ultimo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ultimo?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at The Ultimo on 14 July 2025 start from AU$143.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ultimo?

Yep, The Ultimo has a self car park for AUD 38 per night.

Are there any beaches close to The Ultimo?

The closest beach to The Ultimo is Coogee Beach (6.7 km).

Is there a free airport shuttle available at The Ultimo?

No, The Ultimo does not offer an airport shuttle service.

What time are check-in & check-out at The Ultimo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ultimo?

Cats and dogs are welcome at The Ultimo, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent with friendly happy staff to welcome us . Room was lovely and clean . Bed was super comfortable . We were upgraded on arrival for some reason with no extra cost . So close to Central, Darling Harbour China town and everything else in the centre of Sydney .. fantastic food on your doorstep. Great old building made modern and super comfortable .
Stayed 1 night in Jun 2025

6/10 Okay

Christy

Liked: Cleanliness
Disliked: Staff & service
Service upon departure was non- existent. No provision in the accesble bathroom to clean up water due to wet room layout, the accessable shower (closest to the windows didnt supply hot water for some reason) Stayed here many times over the past 10 years, and this is the first time that we have been disappointed.
Stayed 1 night in Jun 2025

10/10 Excellent

Iane

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,quiet,walkable, shopping, dining options, convenient
Stayed 2 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a very small room with a single bed. It was tiny, but adequate. Very convenient location. The lift wasn’t in operation, but the staff were very happy to help with luggage.
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, fantastic value for money, newly refurbished rooms - still in the process from the sounds of it. Would definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was lovely, while the room was small the colours used and the way the room had been done up made it feel luxurious for the price. Bed was comfortable, bathrooms were clean, entire hotel had a lovely feel about it.
Stayed 1 night in May 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good/location good if you want access to city & light rail..Staff excellent..rooms clean.. Bad/parkings a shocker/even finding the parking station is hard and if you happen to drive in the wrong one you don't get a discount..signage bad..
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. We love the decor, the staff are always so friendly and its close by to everything and the rates are good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

2/10 Terrible

Peter

Stayed 4 nights in Apr 2025

10/10 Excellent

Deonne

Travelled with pets
Liked: Amenities
Such friendly staff. Incredible location. Pet friendly. Beautifully renovated heritage building.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot wait to stay here again

Fantastic. Issue to a recent injury I had to use a walker and the staff were fantastic at finding me a room on the first floor because the lifts were not in use. The staff were great at h carrying the walker up and down the stairs when I needed to go out and were just lovely. The room was great and quiet and had high ceilings and a really comfortable bed and pillows. I will stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing was a little bad at times with people slamming doors (obviously not the hotels fault) and the karaoke next door was quite loud on the weekend but all in all it was a lovely hotel with extremely kind staff!
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Ultimo Hotel, and while the property itself was nice, my experience at check-in left a lot to be desired. Upon arrival, I was met with an unwelcoming attitude from one of the front desk staff members. I was treated with impatience and rudeness. Was lied to, that our credit card was declined, but all it was, was that first transaction was missing the credit card surcharge. Steer clear of the tall blonde working at check in. Rest of the staff was nice, but pray you don’t have to deal with the lady we dealt with.
Stayed 7 nights in Mar 2025

10/10 Excellent

Louise

Travelled with group
Liked: Amenities, property conditions & facilities
Only minus is parking: not on site
Stayed 1 night in Mar 2025

6/10 Okay

Ewen

Liked: Cleanliness, staff & service
The Ultimo is currently undergoing huge renovations. They are adding a third floor! This means putting a crane in the lift well, the only place it can go, and the lift is out of action for the entire duration of the building. This is listed as "months" but in all likelihood will be longer. For two people having had knee replacement surgery it was a struggle to climb to the 1st floor. There was no mention of this that I could see on the wotif website when making the booking. The property overall was good, but this let it down - at least as far as I was concerned. (I wonder if anyone will get in touch with regards to this feedback).
Stayed 4 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicky

Liked: Cleanliness, staff & service, room comfort

Would stay again

We were in the better part of hotel , but work going on and late at night banging ! Would be better to close off that area . Fab location and lovely staff .
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Location great
Stayed 1 night in Mar 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Travis

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller
Liked: Amenities, property conditions & facilities
Beautiful building in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Comfortable room and great walkable location for the CBD.
Stayed 4 nights in Feb 2025

6/10 Okay

XUEFEI

Stayed 6 nights in Feb 2025