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4.4 out of 5

"convenient and clean " More

By a verified traveller on Fri 29 Jul 2022

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Hotel Description

The Ultimo puts you in the heart of Sydney, within steps of Paddy's Market and Market City. Highlights at this hotel include free in-room WiFi.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a short walk of this 4-star Haymarket hotel include Chinatown Night Market and Capitol Theatre.

Ultimo Queen Room Not Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 21 Aug. - 22 Aug.

Ultimo Family Room Not Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ultimo Studio Room Not Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ultimo Courtyard Room Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ultimo Trio Room Not Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ultimo Single Room (Single Bed Only) Not Pet Friendly

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

The Ultimo ratings based on 199 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ultimo

Everyone (123) Couples (16) Family (32)
4 out of 5
convenient and clean

Posted by on 29 Jul. 2022

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Comment from Hotel Management

31 Jul. 2022 by Matt C

Dear Rapin, Thank you for the review of our hotel. We are pleased you had an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

4 out of 5
Beautifully clean but very noisy at night

Posted by on 17 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Matt C

Dear Maree, Thank you for the review of our hotel. We are pleased to hear you had an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

5 out of 5
Central location; helpful staff; comfortable bed in spacious, light-filled room.

Posted by on 18 May 2022

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Comment from Hotel Management

13 Jun. 2022 by Matt C

Dear Dean, Thank you for the great review of our hotel. We are pleased to hear you had an enjoyable stay with us and hope to welcome you back in the near future! Kind Regards, Matt Curran- General Manager

5 out of 5
Very accommodating and nice place to stay!

Posted by on 10 May 2022

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Comment from Hotel Management

10 May 2022 by Matt C

Dear Kayla, Thank you for the great review of our hotel. I am pleased to hear you had an enjoyable stay with us and hope to welcome you back again in the near future! Kind Regards, Matt Curran- General Manager

5 out of 5
We love this hotel we have been staying here for over 15 years. Our recent visit was a group of 10 women and they accommodated us perfectly. So close to everything and as single older women we always feel safe in and around the hotel.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Matt C

Dear Karren, Thank you for the great review of our hotel. We are pleased you had an enjoyable stay with us and hope to welcome you back again in the near future! Kind Regards, Matt Curran- General Manager

5 out of 5
It was great, everything you needed for a weekend getaway. Loved the room set up. Everything was vclean and staff were very friendly :) Thank you.

Posted by on 13 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Matt C

Dear Jo, Thank you for the great review of our hotel. We are pleased to hear you had such an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

5 out of 5
Friendly staff

Posted by on 1 Feb. 2022

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Comment from Hotel Management

1 Feb. 2022 by Matt C

Dear Jo-Anne, Thank you for the great review of our hotel. We are pleased you had an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

4 out of 5
Nice and clean. Very comfortable beds. The only thing is finding the carpark. Unless you know where it is, it was difficult to find

Posted by on 31 Jan. 2022

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Comment from Hotel Management

31 Jan. 2022 by Matt C

Dear Carmel, Thank you for the review of our hotel. We are pleased you had an enjoyable stay with us and hope to welcome you back again in the near future. Kind Regards, Matt Curran- General Manager

4 out of 5

Posted by on 27 Jan. 2022

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Comment from Hotel Management

30 Jan. 2022 by Matt C

Dear Raylee, Thank you for the rating of our hotel. We are pleased you had such an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

4 out of 5
Few very minor things that got sorted out at reception. Happy stay.

Posted by on 9 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Matt C

Dear Ben, Thank you for the review of our hotel. We are pleased you had an enjoyable stay with us and hope to welcome you back again soon! Kind Regards, Matt Curran- General Manager

Property Features

The Ultimo offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The Ultimo also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Sydney hotel is smoke free.

  • 95 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Capitol Square Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 44 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (656 ft away)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ultimo Hotel Sydney
  • Ultimo Hotel Haymarket
  • The Ultimo Hotel
  • Ultimo Haymarket
  • The Ultimo Haymarket
  • The Ultimo Hotel Haymarket

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.