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4.3 out of 5

"great location if you need to visit hospital. Pictures on website are much better than the rooms themselves. Disappointed I did not get my "slow down ... " More

By a verified traveller on Sat 10 Apr 2021

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Hotel Description

A family-friendly stay in Sydney awaits you at Hotel Urban St Leonards. You'll be 0.7 km (0.4 mi) from Royal North Shore Hospital and 2 km (1.2 mi) from Mater Hospital. Highlights at this hotel include a restaurant, a free area shuttle, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 100 soundproofed rooms feature free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, in-room massages, safes, and hair dryers are available.

The restaurant, Sure Cafe, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Greenwich hotel include Sydney Opera House and Australia Square.

Urban Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$122* Per night/room 23 Apr. - 24 Apr.

Urban Balcony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Urban Sweet Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Urban King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Urban Terrace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Urban St Leonards ratings based on 483 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Urban St Leonards

Everyone (320) Couples (101) Business (2) Family (61) Other (2)
1 out of 5
Sullen check in staff who kept us all waiting, ants in my bed so moved to new room which had hair & whiskers in the bathroom basin & crumbs, grease stains and fingerprints on bedside table, given wrong bill twice on check out - charged for mini bar I didn't use! I emailed the assistant manager about this stay but despite her business card asserting she was "more than an assistant manager" I have had no response at all. I've had years of happy stays here & am so sad I now have to find an alternative place for my city escapes.

Posted by on 15 Apr. 2021

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3 out of 5
great location if you need to visit hospital. Pictures on website are much better than the rooms themselves. Disappointed I did not get my "slow down slippers" as stated on website.

Posted by on 10 Apr. 2021

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4 out of 5

Posted by on 5 Apr. 2021

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5 out of 5

Posted by on 28 Mar. 2021

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4 out of 5
Check in was simple and gentleman behind the desk was very pleasant. Beds were very comfortable. Food from restaurant was excellent

Posted by on 16 Mar. 2021

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4 out of 5
Reservation form was already on the counter when I arrived. Friendly receptionist remembered my face and name.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by HUSL

Thank you for your feedback and we appreciate it very much. We hope that you have enjoyed your stay. Have a nice day! Best regards, Hotel Urban St Leonards

5 out of 5
Very close to Mater hospital. Clean and comfortable.

Posted by on 26 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by HUSL

Thank you for your feedback and we appreciate it very much. Hope you enjoyed your stay and we are looking forward to welcome you again. Have a nice day! Best regards. Hotel Urban St Leonards

3 out of 5
The location was great, the carpet in the room had a funny odour like wet carpet. The underground carpark had a very steep and dangerous driveway

Posted by on 23 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by HUSL

Thank you for your feedback and we appreciate it very much. Have a nice day! Best regards. Hotel Urban St Leonards

4 out of 5
Perfect location, great staff, large room, comfortable bed, goid working space

Posted by on 22 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by HUSL

Thank you for your feedback and we appreciate it very much. Hope you enjoyed your stay and we are looking forward to welcome you again. Have a nice day! Best regards. Hotel Urban St Leonards

4 out of 5
Great location Restaurant great if not wanting to go out and prefer to stay in. Furniture in room starting to look tired. The arm chair and stool were stained and worn.

Posted by on 22 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Hotel Urban St Leonards.

Thank you for your feedback

About the Hotel Urban St Leonards

Location 194 Pacific Highway, Greenwich, NSW 2065

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A free area shuttle within 3 kilometers is available. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Urban St Leonards. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (25.6 km / 15.9 mi)
  • Train station: Sydney St Leonards Station (0.9 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 3 kilometers
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Urban St Leonards offers 100 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 24-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Sure Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15.00 and AUD 25.00 for adults, AUD 15.00 and AUD 25.00 for children (approximately)
  • Self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel St Leonards
  • Hotel Urban St Leonards
  • St Leonards Urban Hotel
  • Urban Hotel
  • Urban Hotel St Leonards
  • Hotel Urban St Leonards Hotel
  • Urban St Leonards Hotel
  • Hotel Urban St Leonards Greenwich
  • Urban St Leonards Greenwich
  • Hotel Urban St Leonards Greenwich
  • Hotel Urban St Leonards Hotel Greenwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.