4.4 out of 5

"We stayed for four nights in a lagoon view room. The room was modem and clean and I found the staff friendly and very helpful. I had trouble working t ... " More

By a verified traveller on Mon 30 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Port Douglas awaits you at Sheraton Grand Mirage Resort, Port Douglas. You'll be 2.5 km (1.5 mi) from Crystalbrook Superyacht Marina and 2.7 km (1.6 mi) from Sugar Wharf. Highlights at this beach resort include 12 outdoor swimming pools, a nearby private beach, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 294 rooms feature free WiFi, coffee/tea makers, and ceiling fans. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Safes, hairdryers, and phones are also available.

The restaurant, Feast, serves international cuisine. The resort's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, outdoor tennis court, and sauna. Business amenities include a conference centre and a 24-hour business centre. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4.5-star Port Douglas resort include Wildlife Habitat and Mossman Gorge Center.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$251 per night

Studio, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Studio, 1 King Bed, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool Access, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Mirage Resort, Port Douglas ratings based on 76 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Port Douglas

Everyone (71) Couples (3) Family (2)
3 out of 5
it is the most boring hotel i have ever stayed at. it rained for 5 days there was nothing to do. The food was boring and very expensive there was no variety. I found the staff unhelpful. They charged for drinks that we didnt have wouldnt recommend to my worst enemy left a day early with no refund money for jam

Posted by on 3 Jan 2019

Was this review helpful to you?
4 out of 5
Always a pleasure, can’t beat the Mirage. Only disappointment was the fruit selection at breakfast, no mango, no passion fruit, pineapple and watermelon very unpleasant condition of fruit. Otherwise the staff were very endearing and facilities wonderful as always.

Posted by on 24 Dec 2018

Was this review helpful to you?
5 out of 5

Posted by on 9 Dec 2018

Was this review helpful to you?
5 out of 5
The lagoon pools are great and the staff are excellent

Posted by on 5 Dec 2018

Was this review helpful to you?
5 out of 5
Great facility’s , pools cleans , restaurants 10/10 , staff 10/10, fiendly smiles were ever you looked . Definitely going back again .

Posted by on 29 Nov 2018

Was this review helpful to you?
5 out of 5

Posted by on 25 Nov 2018

Was this review helpful to you?
5 out of 5
Awesome pool/lagoon area and the pool staff worked tirelessly. Loved the stay!!!

Posted by , from West Pymble on 12 Nov 2018

Was this review helpful to you?
5 out of 5
Great location close to beach and with lovely swimming pools. Comfortable, clean accommodation in lush, beautiful tropical gardens. Definitely will return - Thanks...PS once small suggestion...Children pools and Adult only pools would be great to offer.

Posted by , from Melbourne Australia on 7 Nov 2018

Was this review helpful to you?
5 out of 5
From the moment I arrived at the Sheraton I felt like I was on holiday in Paradice. Staff were amazing, room and surroundings stunning. Top quality food. Loved my little escape from Melbourne.

Posted by , from Melbourne on 6 Nov 2018

Was this review helpful to you?
5 out of 5

Posted by on 4 Nov 2018

Was this review helpful to you?

About the Sheraton Grand Mirage Resort, Port Douglas

Location Port Douglas Road, Port Douglas, QLD 4877

Property Features

Unwind on the resort's private white sand beach. Cool off in one of the 12 the outdoor swimming pools at Sheraton Grand Mirage Resort, Port Douglas, and enjoy amenities such as the outdoor tennis court and the fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a sauna, a garden and a terrace. Free self parking is available. This 4.5-star Port Douglas resort is smoke free.

  • 294 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 12
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (64.5 km / 40 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Port Douglas offers 294 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Port Douglas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Feast – This poolside restaurant specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 per person (approximately)
  • Airport shuttle fee: AUD 33.00 per person (one way)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway beds are available for an additional fee
  • On-site credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Mirage Port Douglas Resort
  • Sheraton Mirage Resort
  • Sheraton Mirage Port Douglas
  • Sheraton Mirage
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Port Douglas
  • Port Douglas Sheraton

You should know

  • Sheraton Grand Mirage Resort, Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.