A luxury stay in the heart of Toowoomba awaits you at Burke and Wills Hotel. Within a short 5-minute stroll, you'll find Grand Central Shopping Centre and Empire Theatre. Highlights at this hotel include 2 restaurants, free self parking, and a 24-hour gym.
The buffet restaurant, Conservatory & Glasshouse, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a gym, and a conference center. Buffet breakfast is available on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM. There's also the convenience of limited parking.
Places within a 30-minute walk of this 4.5-star Toowoomba hotel include Toowoomba Base Hospital and City Golf Club.
Burke and Wills Hotel ratings based on 240 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Burke and Wills Hotel
Everyone (131)Couples (67)Family (30)
4 out of 5
Great place to stay. Excellent location and meticulously maintained building.
Posted by Dan on 28 Mar. 2023
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5 out of 5
Very comfortable hotel to stay in and close to a lot of facilities in the CBD
Posted by Paul on 4 Mar. 2023
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Comment from Hotel Management
5 Mar. 2023
by Public Relations Manager
Thank you for your review Paul, we are delighted to hear that you had an enjoyable stay and we hope to welcome you back again soon.
5 out of 5
We always have a great experience when we stay here.
Posted by Helene on 27 Feb. 2023
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Comment from Hotel Management
27 Feb. 2023
by Public Relations Manager
We are thrilled to hear that you always enjoy your stay with us Helene, thank you for taking the time to leave your review. We appreciate your feedback and we look forward to your next visit, thank you!
5 out of 5
Nice, clean and quiet 😊
Posted by Brett on 20 Feb. 2023
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Comment from Hotel Management
20 Feb. 2023
by Public Relations Manager
We are thrilled to hear that you had a great experience Brett, thank you for your fantastic review.We hope to welcome you back again soon.
4 out of 5
Well kept hotel in the heart of Toowoomba.
Posted by Nicole on 13 Feb. 2023
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Comment from Hotel Management
13 Feb. 2023
by Public Relations Manager
Thank you for your great review, Nicole. We are thrilled to hear that you had a great experience and we hope to welcome you back again soon.
5 out of 5
Japanese style bathroom, loved. Balcony, loved. The vibe, loved.
Posted by Taylor on 6 Feb. 2023
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Comment from Hotel Management
6 Feb. 2023
by Public Relations Manager
Thank you for your wonderful review Taylor, we are delighted to hear that you loved many aspects of your stay and it would be our pleasure to welcome you back again soon.
4 out of 5
Posted by Daniel on 28 Jan. 2023
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Comment from Hotel Management
6 Mar. 2023
by Public Relations Manager
Thank you for taking the time to leave your review Daniel. We are glad to hear that you enjoyed your stay and we hope to have the opportunity to welcome you back again soon.
4 out of 5
Posted by Michael on 5 Jan. 2023
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4 out of 5
Posted by Lachlan on 29 Dec. 2022
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4 out of 5
The hotel is pleasant and has a semi-fresh appearance following it's facility upgrade. As with all hotels, someone has to have the room with the less than desirable view of the roofs at the back of the building. However, this seems to always be the case with this hotel when booking via Wotif.
Despite an extensive upgrade, which started prior to the current COVID-19 pandemic, the lobby, fittings and rooms are still a little tired. The lack of undercover parking is still rather odd compared with similar priced hotels in other cities, and cheaper accommodation in the Toowoomba itself.
Restaurant facilities are adequate, basically a hotel offering standard "counter meals". However, the pricing point of meals does not match the menu offerings and is high for the quality and presentation of meals. As neither lunch nor dinner were inspiring events, I chose not to tempt fate with breakfast.
I have, over the years, stayed at this facilty quite regulalry. Given my most recent experience I will explore other options while visiting Toowoomba. As with the meals, the pricing point of accommodation was well above the quality sadly.
Posted by Michael, from Mount Warren Park on 22 Dec. 2022
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Comment from Hotel Management
3 Jan. 2023
by Public Relations Manager
Thank you for taking the time to share your thoughts about your stay with us Michael, we greatly appreciate your feedback and would like to assure you that it has been shared with Hotel Management to address any concerns you raised in your review.Feedback from guests helps us to constantly improve our services and we are grateful for your thorough review.We hope to have the opportunity to welcome you back in the future and we thank you for choosing to stay at our hotel and provide feedback about your experience, Michael.
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Burke and Wills Hotel also features a 24-hour health club, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This 4.5-star Toowoomba hotel is smoke free.
82 guestrooms or units
6 levels
2 dining venues
Built in 1956
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Storage area for luggage
Front-desk safe
Wedding services available
Garden
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Bar or lounge
Coffee shop
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Train station: Toowoomba Station (1.1 km / 0.7 mi)
Parking: Free self parking
Room Amenities
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
Flat-screen television
Digital channels
Refrigerator
Coffee maker
Luxury bedding
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Fan
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Conservatory & Glasshouse - This buffet restaurant serves breakfast only.
Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour health club.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 20.0 per day.
Cribs (infant beds) are available for AUD 15.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Debit cards not accepted
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 25.00 for adults and AUD 15.00 for children
Crib (infant bed) fee: AUD 15.0 per day
Rollaway bed fee: AUD 20.0 per day
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Burke and Wills Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Burke and Wills Hotel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing.
Yep, Burke and Wills Hotel has a free self car park.
Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Burke and Wills Hotel.
Yep, travelers are hooked on the buffet brekkie here! Available weekdays from 6 AM to 9:30 AM and on weekends between 6:30 AM and 10 AM, this is the place to fuel up for a big day full of adventure.
No, Burke and Wills Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
