4.4 out of 5

"Great location, decently priced & friendly staff. " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

A luxury stay in the heart of Toowoomba awaits you at Burke and Wills Hotel. Within just a 10-minute stroll, you'll find Empire Theatre and Grand Central Shopping Centre. Highlights at this hotel include 2 restaurants, free self parking and a bar/lounge.

All 82 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, fans and safes. Fridges and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Hairdryers, phones and irons/ironing boards are also available.

The buffet restaurant, Conservatory & Glasshouse, is open for breakfast. Added amenities include free WiFi in public areas, a conference centre and a coffee shop/café. Buffet breakfast is available on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4.5-star Toowoomba hotel include Toowoomba Base Hospital and City Golf Club.

Corporate Twin Singles

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$163 per night

Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Indulgence Escape

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Burke and Wills Hotel ratings based on 673 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burke and Wills Hotel

Everyone (410) Couples (234) Business (4) Family (25) Other (1)
5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by Public Relations Manager

We are delighted to hear that you enjoyed your stay with us, thank you for taking the time to leave your review. We look forward to welcoming you back during your next stay in Toowoomba.

3 out of 5
the reception staff were fantastic both days,very friendly and helpful.The view from our room was very depressing,just looking out to a brick wall.

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Public Relations Manager

Thank you for taking the time to write your review. we greatly appreciate your feedback about our service and room view. We will be sure to pass your thoughts onto Management.

4 out of 5
Found the room rather small for a double.. But the Staff were really nice and nothing was a trouble to them.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Public Relations Manager

Thank you for taking the time to write your review, we greatly appreciate your feedback about our rooms. We are also glad to hear that you enjoyed your stay with us and we hope to see you again soon.

5 out of 5
No free to air in the bathroom television. Would be awesome to watch the footy in the spa bath!

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Public Relations Manager

Thank you for taking the time to write your review, we greatly appreciate your feedback about our spa TVs and will be sure to pass it onto Management. We hope to see you again during your next stay in Toowoomba.

3 out of 5
Rooms are really really small Parking can be an issue

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Public Relations Manager

Thank you for taking the time to write your review. We greatly appreciate your feedback about your recent experience with us. We are disappointed to learn that aspects of your stay were not satisfactory and have provided this information to Management to help us improve our services. Thank you again for your time.

5 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Public Relations Manager

Thank you for your excellent review! We are delighted to hear that you enjoyed your stay in Toowoomba. We hope to see you again soon.

5 out of 5
It was good good good. Will be staying there again

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Public Relations Manager

Thank you for taking the time to leave your review, we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back during your next stay in Toowoomba.

4 out of 5
Staff & convenience to city & function rooms aaaaaaaaaaaaaaaa

Posted by on 14 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Public Relations Manager

Thank you for taking the time to write your review. We are glad to hear that you enjoyed your stay with us! We look forward to seeing you again soon.

4 out of 5
Very elegant rooms. Comfy bed. Very clean and tidy.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Public Relations Manager

Thank you for taking the time to leave your review, we are glad to hear that you enjoyed your stay. We look forward to welcoming you back during your next stay in Toowoomba.

5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Public Relations Manager

Thank you for taking the time to leave your review. We are glad to know that you enjoyed your stay with us and we look forward to welcoming you back during your next stay in Toowoomba.

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Burke and Wills Hotel also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Burke and Wills Hotel was completed in May 2018. This 4.5-star Toowoomba hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1956
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (139.6 km / 86.7 mi)
  • Train station: Toowoomba Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burke and Wills Hotel offers 82 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.

Conservatory & Glasshouse – This buffet restaurant only serves breakfast.

Zack's – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.90 for adults and AUD 9.90 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burke Wills Hotel Toowoomba
  • Burke Wills Hotel
  • Burke Wills Toowoomba