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4.6 out of 5

"Excellent location and cleanliness " More

By a verified traveller on Sat 25 Jun 2022

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Hotel Description

A luxury stay in the heart of Toowoomba awaits you at Burke and Wills Hotel. Within just a 10-minute stroll, you'll find Empire Theatre and Grand Central Shopping Centre. Highlights at this hotel include 2 restaurants, free self parking, and a 24-hour gym.

All 82 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and fans. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium bedding and designer toiletries are nice touches to enhance your stay. Safes, hair dryers, and phones are also available.

The buffet restaurant, Conservatory & Glasshouse, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a gym, and a conference center. Buffet breakfast is available on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4.5-star Toowoomba hotel include Toowoomba Base Hospital and City Golf Club.

Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$148* Per night/room 3 Jul. - 4 Jul.

Luxury Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Corporate Twin Singles

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Burke and Wills Hotel ratings based on 208 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Burke and Wills Hotel

Everyone (114) Couples (58) Family (28)
5 out of 5
Excellent location and cleanliness

Posted by on 25 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by Public Relations Manager

Thank you for your great review Ranyel, we are delighted to hear that you had a great stay. We hope to have the opportunity to welcome you back during your next visit to Toowoomba.

5 out of 5
Always stay here, and the staff remember me each trip.

Posted by on 29 May 2022

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Comment from Hotel Management

12 Jun. 2022 by Public Relations Manager

It's our pleasure Dan, thank you for staying with us each trip. We look forward to welcoming you back again soon.

5 out of 5
Lovely stay in a comfy bed!

Posted by on 17 May 2022

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Comment from Hotel Management

17 May 2022 by Public Relations Manager

Thank you Anna, we are delighted to hear that your stay was pleasant and we hope to have the opportunity to welcome you back during your next visit to Toowoomba.

5 out of 5
Staff helpful, friendly & knowledgeable. In room dining a little above average. A great stay .

Posted by , from Bellevue on 11 May 2022

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Comment from Hotel Management

12 May 2022 by Public Relations Manager

We are delighted to hear that you had a great stay Bernadette, thank you for your fantastic feedback. We hope to have the opportunity to welcome you back again soon.

5 out of 5
Location was great, parking easy, light, spacious foyer entrance, with lift available. Great breakfast, thank-you

Posted by on 25 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Public Relations Manager

We are delighted to hear that you enjoyed many aspects of your stay, Jamie. Thank you for your fantastic review, we hope to have the opportunity to welcome you back during your next visit to Toowoomba.

5 out of 5
We had a small issue with our tv which couldn’t be rectified straight away. The manager came up and offered us a change of rooms or a free breakfast which was lovely. We took the free breakfast which was a blessing. I also really loved the location which is so central to many other places we went to in Toowoomba. What a beautiful city Toowoomba is!!

Posted by on 21 Apr. 2022

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Comment from Hotel Management

3 May 2022 by Public Relations Manager

Thank you for taking the time to write your review Philip, you have our apologies for the small issue, but we are glad to hear that you both enjoyed the breakfast. We greatly appreciate your wonderful feedback and are thrilled that you enjoyed your stay in Toowoomba. We hope to have the opportunity to welcome you back again soon.

5 out of 5
Very helpful check in staff Great location Bathroom was very small Shower was just ok

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Public Relations Manager

Thank you for your review Keith, we are glad to hear that you had a pleasant stay and we appreciate your feedback. We hope to have the opportunity to welcome you back to the Burke & Wills very soon, thank you.

5 out of 5
Great

Posted by on 22 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Public Relations Manager

Thank you Luke, we appreciate your great review and are glad to hear that you enjoyed your stay. We hope to welcome you back again soon!

5 out of 5
First Visit was great

Posted by on 21 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Public Relations Manager

We're glad to hear it Scott, thank you for your great review. We hope to welcome you back for your next visit soon.

5 out of 5

Posted by on 19 Mar. 2022

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Burke and Wills Hotel also features a 24-hour health club, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Burke and Wills Hotel was completed in May 2018. This 4.5-star Toowoomba hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1956
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Toowoomba Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Conservatory & Glasshouse - This buffet restaurant serves breakfast only.

Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 15.00 for children (approximately)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burke Wills Hotel Toowoomba
  • Burke Wills Hotel
  • Burke Wills Toowoomba
  • Burke and Wills Hotel Hotel
  • Burke and Wills Hotel Toowoomba
  • Burke and Wills Hotel Hotel Toowoomba
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.