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Burke and Wills Hotel

4.5-star property
554 Ruthven Street, Toowoomba, QLD 1800 796 370
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4.5 out of 5
Wonderful!
See all 186 wotif Reviews

"Loved the room n service was great " More

By a verified traveller on Sun 28 Nov 2021

Points Of Interest

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Hotel Description

A luxury stay in the heart of Toowoomba awaits you at Burke and Wills Hotel. Within just a 10-minute stroll, you'll find Empire Theatre and Grand Central Shopping Centre. Highlights at this hotel include 2 restaurants, free self parking, and a 24-hour gym.

All 82 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, fans, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium bedding and designer toiletries are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The buffet restaurant, Conservatory & Glasshouse, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a gym, and a conference center. Buffet breakfast is available on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4.5-star Toowoomba hotel include Toowoomba Base Hospital and City Golf Club.

Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 23 Jan. - 24 Jan.

Luxury Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Indulgence Escape

Bed Count 1 King Bed Maximum Occupancy 2 Max

Corporate Twin Singles

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Corporate Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Burke and Wills Hotel ratings based on 186 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Burke and Wills Hotel

Everyone (105) Couples (49) Family (27)
5 out of 5
Loved the room n service was great

Posted by on 28 Nov. 2021

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Comment from Hotel Management

28 Nov. 2021 by Public Relations Manager

Thank you Adrienne, we are delighted to hear that your stay was enjoyable and we hope to welcome you back again soon.

5 out of 5
Modern and clean. Quality fittings. Great location. Could have done with netting curtains as another building was opposite us, so we had to close and blackout curtains.

Posted by on 29 Oct. 2021

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Comment from Hotel Management

31 Oct. 2021 by Public Relations Manager

We are delighted to hear you enjoyed your stay Heath, thank you for taking the time to write your review, we greatly appreciate your feedback. We hope to have the opportunity to welcome you back during your next visit to Toowoomba.

4 out of 5
Love the venue and facilities. Location is central and handy

Posted by on 25 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by Public Relations Manager

Thank you for your great review John, we are delighted to hear that you had an enjoyable time during your visit. We hope to see you again soon.

5 out of 5
staff where excellent food was excellent room good had a good time there

Posted by on 24 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Public Relations Manager

We are glad to hear that you enjoyed many aspects of your stay, Steven. Thank you for taking the time to write your review, we hope to welcome you back again soon.

5 out of 5
We had a fantastic long weekend at the Burke and Wills great location and very helpful and friendly staff

Posted by on 4 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Public Relations Manager

Thank you for your great review Andrew, we are glad to hear that you had an enjoyable long weekend and we look forward to welcoming you back during your next visit to Toowoomba.

5 out of 5

Posted by on 1 Oct. 2021

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4 out of 5
Lovely rooms and friendly staff. Breakfast buffet is limited and no options for dietary restrictions. Ordering fresh and specific would be better.

Posted by on 26 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Public Relations Manager

Thank you for your review Sharron, we are glad to hear that your stay was enjoyable. We appreciate your feedback and will certainly take your comments into consideration, thank you.

4 out of 5

Posted by on 26 Sep. 2021

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5 out of 5
The room was beautiful. I loved the bath!!

Posted by on 5 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by Public Relations Manager

We are delighted to hear you had an enjoyable stay, Michelle. Thank you for your fantastic review, we look forward to your next visit.

5 out of 5
Staff are very friendly. Hotel is in a GREAT location.

Posted by , from Ashgrove on 3 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by Public Relations Manager

Thank you for your kind words James, we appreciate your feedback and we look forward to your next visit.

About the Burke and Wills Hotel

Location 554 Ruthven Street, Toowoomba, QLD 4350

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Burke and Wills Hotel also features a 24-hour health club, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Burke and Wills Hotel was completed in May 2018. This 4.5-star Toowoomba hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1956
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Toowoomba Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Conservatory & Glasshouse - This buffet restaurant serves breakfast only.

Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 15.00 for children (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burke Wills Hotel Toowoomba
  • Burke Wills Hotel
  • Burke Wills Toowoomba
  • Burke and Wills Hotel Hotel
  • Burke and Wills Hotel Toowoomba
  • Burke and Wills Hotel Hotel Toowoomba
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.