4.3 out of 5

"After a long drive, check in was speedy. The room was very comfortable, clean and exactly what the wotif site said it would be. " More

By a verified traveller on Mon 27 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Rockhampton awaits you at Quest Rockhampton. Within steps you'll find Pilbeam Theatre and Rockhampton Art Gallery. Highlights at this aparthotel include free self parking, a conference centre and in-room kitchens.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, free wired Internet and a DVD player. A kitchen comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. First-run films, free newspapers and free bottled water are also available.

This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a free food/drink shopping service and express check-out. There's also the convenience of free parking nearby.

Sights within a 10-minute walk of this 4.5-star Rockhampton aparthotel include Archer Park Station & Steam Train Museum and within 30 minutes you'll find Rockhampton Showgrounds.

Studio (no balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$156* Per night/room 25 Aug. - 26 Aug.

Apartment, 2 Bedrooms, Balcony, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Rockhampton ratings based on 78 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rockhampton

Everyone (55) Couples (9) Family (15)
5 out of 5

Posted by on 30 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2019 by Michelle, Franchisee

Thank you for your great response.

5 out of 5
I cant begin to speak highly enough of our stay at the Quest Rockhampton. We had a family emergency & as out of towners from the get go they were amazing. They accommodated us from the beautiful ladies at reception, to the cleanliness of the rooms, the river views & just the overall calming experience. Everyday we were greeted with a lovely smile & a chat on where the best places to eat, directions on where shops were & how central it was to the Rockhampton Base Hospital which we attended daily. THANKYOU ladies at the Quest Rockhampton. 5 STAR

Posted by , from Gold Coast on 3 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jun. 2019 by Michelle, Franchisee

Thanks Jodie. It was a pleasure having you guys. Hope to see you again under better circumstance next time.

3 out of 5
Handy location for Aquatic centre. Didn’t appreciate EFTPOS transaction fee which was not communicated at time of booking. They don’t accept cash so there is no escaping this fee.

Posted by on 1 May 2019

Was this review helpful to you?
Comment from Hotel Management

5 May 2019 by Michelle, Franchisee

We are sorry you were not aware of our credit card transaction fee. The transaction fee is the fee we are charged by your bank to process any Credit Card transaction. This information is displayed at reception along with the relevant fee each bank charges. We do accept cash payment but still require a Credit Card as security on check in. Thank you for your feedback.

4 out of 5

Posted by on 10 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2019 by Michelle, Franchisee

Thank You

4 out of 5

Posted by on 3 Feb. 2019

Was this review helpful to you?
4 out of 5
There could have been a few easy chairs and rail in the shower my husband had trouble off unsteady ness could have easy have fallen but otherwise a pleasant stay

Posted by on 9 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2019 by Michelle, Franchisee

Thank you for your feedback. Perhaps you might like to try an access room which has rails and a seat in the shower on your next stay. That may be more comfortable for you.

4 out of 5

Posted by on 28 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2019 by Michelle, Franchisee

Thank you for your rating. We look forward to seeing you again.

4 out of 5
We always stay there in our travels due to its cleanliness, service and great facilities.

Posted by on 21 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

30 Dec. 2018 by Michelle, Franchisee

Thank you for your feedback. See you on your next stay.

5 out of 5
The staff were wonderful. The apartments are a good size with everything at your fingertips. We will definitely stay with them next time we are in Rockhampton.

Posted by on 9 Dec. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Dec. 2018 by Michelle, Franchisee

Thank you for your great review. I shall pass your comments on to our Staff. See you next time!

5 out of 5
The people woring in the hotel are amazing. So helpful and polite. I had an event the night of the ire3s and they couldn't do enough to help me. Love this hotel and the staff were world class. I've run 14 events around teh country and this little hotel in Rocky was more helpful than most!

Posted by on 30 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

10 Dec. 2018 by Michelle, Franchisee

Thank you for your great feedback, particularly about our staff. They do try to go the extra mile and we appreciate you letting us know you enjoyed your experience.

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this aparthotel measures 646 square feet (60 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury Quest Rockhampton. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Rockhampton aparthotel.

  • 1 building
  • 72 guestrooms or units
  • 9 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2013
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rockhampton, QLD (ROK) (3.9 km / 2.4 mi)
  • Train station: North Rockhampton Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Quest Rockhampton offers 72 forms of air-conditioned accommodation with DVD players and minibars. 42-inch LCD televisions come with premium digital channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and a hairdryer. This Rockhampton aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Minibar
  • LCD television
  • Digital channels
  • Premium channels
  • First-run films
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pets

  • Pets: AUD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 25 per pet, per stay
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Rockhampton
  • Quest Rockhampton
  • Rockhampton Quest
  • Quest Rockhampton Aparthotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.