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4.3 out of 5

"Great views on the river. " More

By a verified traveller on Mon 05 Jul 2021

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Hotel Description

A luxury stay in the heart of Rockhampton awaits you at Quest Rockhampton. Within steps you'll find Pilbeam Theatre and Rockhampton Art Gallery. Highlights at this aparthotel include a conference center, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features an LCD TV with digital channels, along with free wired Internet, a DVD player, and first-run movies. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A safe, a hair dryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, a free grocery shopping service, and a terrace. There's also the convenience of free parking nearby.

Sights within a 10-minute walk of this 4.5-star Rockhampton aparthotel include Archer Park Station & Steam Train Museum and within 30 minutes you'll find Rockhampton Showgrounds.

Studio (no balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$148* Per night/room 3 Oct. - 4 Oct.

Apartment, 2 Bedrooms, Balcony, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Rockhampton ratings based on 112 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rockhampton

Everyone (72) Couples (16) Family (27)
5 out of 5
Nice view and room

Posted by on 18 Jul. 2021

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Comment from Hotel Management

5 Aug. 2021 by Quest Management

Good Afternoon, Thank you for your kind words! Always great to see a guest has had a wonderful stay. Looking forward to your next visit!

5 out of 5
Great views on the river.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by Quest Management

Good Afternoon, Thank you for your feedback. We are incredibly lucky to have a great outlook over the beautiful Fitzroy River. Kind regards, Quest Management

3 out of 5
404a tv not aiming in any on the 7 channels. Pretty poor they knew about it and it’s not fixed. Tv aren’t expensive these days. But entertainment whilst away is important

Posted by on 5 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by Quest Management

Good Afternoon, Thank you for your review. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kind regards, Quest Management

4 out of 5

Posted by on 11 May 2021

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Comment from Hotel Management

27 May 2021 by Quest Management

Good Morning, Thank- you for your review. Quest management

2 out of 5
Website saids that the rooms have Foxtel, our room had an open milk carton with a mouthful taken out of it, suppose to have king bed for my husband and I but instead it had 2 single beds pushed together. No sheets or linen for the fold out sofa bed, the carpet squares were lifting causing my husband and I to trip every time we walked past/over it. Other than all of that, our stay was okay and the staff were absolutely great, very polite and kind

Posted by on 29 Apr. 2021

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Comment from Hotel Management

27 May 2021 by Quest Management

Good Morning, Thank-you for your feedback. I am sorry about the opened milk in your room, I will pass this onto our housekeeping department thank-you for bringing this to my attention. Our King beds are known in the industry as split kings where it gives the guest a choice to have separate beds if needed during their stay. Linen is not supplied for the sofa bed unless requested and then we will make the sofa bed up for our guests. I am incredibly pleased that our staff were met your expectations during your stay. Safe Travels. Quest Rockhampton Management

5 out of 5
Great location by the river, quite central to most things.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Quest Management

Good Morning, Thank-you for your great review. We are incredibly lucky to have a great outlook over the beautiful Fitzroy river. Kind regards, Quest Rockhampton management

4 out of 5

Posted by on 1 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Quest Management

Good Morning, Thank-you for your great review. Kind regards Quest Rockhampton Mangagement

4 out of 5
Good location, quiet, close to restaurants, onsite parking

Posted by on 27 Mar. 2021

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Comment from Hotel Management

11 Apr. 2021 by Quest Management

Good Morning, Thank you for your fabulous review. We are glad you loved your stay. See you next time. Kind regards Quest Rockhampton Mangagement

4 out of 5

Posted by on 26 Feb. 2021

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Comment from Hotel Management

22 Mar. 2021 by Quest Management

Good Morning, Thank-you for your review. Kind regards, Quest Rockhampton Management

3 out of 5

Posted by on 16 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Quest Management

Good Afternoon, Thank you for your feedback. Kind regards Quest Management

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 646 square feet (60 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Quest Rockhampton. Smoking is allowed in designated areas at this 4.5-star Rockhampton aparthotel.

  • 1 building
  • 72 guestrooms or units
  • 9 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2013
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free parking nearby

Transport

  • Train station: North Rockhampton Station (2.1 km / 1.3 mi)

Room Amenities

Quest Rockhampton offers 72 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with premium digital channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Rockhampton aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Minibar
  • LCD television
  • Digital channels
  • Premium channels
  • First-run movies
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Rockhampton
  • Quest Rockhampton
  • Rockhampton Quest
  • Quest Rockhampton Aparthotel
  • Quest Rockhampton Aparthotel
  • Quest Rockhampton Rockhampton
  • Quest Rockhampton Aparthotel Rockhampton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.