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 Rockhampton •1 Room
 Rockhampton • 1 Room
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Mercure Rockhampton

4-star property
86 Victoria Parade, Rockhampton, QLD 1800 796 370
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4.0 out of 5
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"Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds. " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

Mercure Rockhampton puts you in the heart of Rockhampton, within steps of Pilbeam Theatre and Rockhampton Art Gallery. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. Each morning buffet breakfast is served between 6:00 AM and 9:00 AM. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Rockhampton hotel include Archer Park Station & Steam Train Museum and 2nd World War Memorial Aquatic Centre.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$145* Per night/room 21 Apr. - 22 Apr.

River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Rockhampton ratings based on 568 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Rockhampton

Everyone (310) Couples (152) Business (4) Family (83)
4 out of 5
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.

Posted by on 7 Apr. 2024

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4 out of 5
Pleasant room, bathroom smelt bad

Posted by on 6 Apr. 2024

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5 out of 5

Posted by on 25 Feb. 2024

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4 out of 5
I didn't like the tight bathroom and the difficulty of getting in and out of the shower.

Posted by on 15 Feb. 2024

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2 out of 5
Staff were rude, and rushed to get you in & out. Not very good customer service.

Posted by on 11 Feb. 2024

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2 out of 5
Staff were not customer service focused.

Posted by on 11 Feb. 2024

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4 out of 5
It was clean & comfortable. Easy parking. Staff friendly.

Posted by on 11 Feb. 2024

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4 out of 5
A nice comfortable stay close the Rocky CBD

Posted by on 22 Dec. 2023

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Comment from Hotel Management

12 Jan. 2024 by Mercure

Hi Brad,Thank you for reviewing your stay. We hope to welcome you back again soon.Regards,The Mercure Rockhampton Team

3 out of 5

Posted by on 14 Dec. 2023

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Comment from Hotel Management

12 Jan. 2024 by Mercure

Hi Monty,Thank you for reviewing your stay. We hope to welcome you back again soon.Regards,The Mercure Rockhampton Team

5 out of 5
The staff were friendly and efficient especially the room cleaning staff.

Posted by on 13 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by K Beasy

Hi KJ,Thank you for reviewing your stay with us.Regards,Karley Beasy Hotel Manager

About the Mercure Rockhampton

Location 86 Victoria Parade, Rockhampton, QLD 4700

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Mercure Rockhampton also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4-star Rockhampton hotel is smoke free.

  • 74 guestrooms or units
  • 8 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: North Rockhampton Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Rockhampton offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rockhampton Travelodge
  • Travelodge Hotel Rockhampton
  • Travelodge Rockhampton
  • Rockhampton Travel Lodge
  • Travel Lodge Rockhampton
  • Travelodge Rockhampton Hotel Rockhampton
  • Travelodge Rockhampton Hotel
  • Mercure Rockhampton Hotel
  • Travelodge Hotel Rockhampton
  • Mercure Rockhampton Rockhampton
  • Mercure Rockhampton Hotel Rockhampton

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.