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4.8 out of 5

"We stayed here for 6 nights and cannot praise it enough, the apartment is wonderful and spacious. The full kitchen supplies all of our cooking needs, ... " More

By a verified traveller on Mon 18 Jun 2018

Hotel Description

A luxury stay in Airlie Beach awaits you at Pinnacles Resort. You'll be 0.7 km (0.4 mi) from Airlie Beach Lagoon. Highlights at this romantic property include in-room spa tubs, washers/dryers and free WiFi.

Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with a furnished balcony or patio, a DVD player and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and a hob. A ceiling fan, a safe and a phone are also available. Weekly housekeeping is available.

Enjoy the outdoor swimming pool, fitness centre and sauna. Other amenities include free WiFi in public areas, a garden and express check-out. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Airlie Beach property include Airlie Beach Market and Boathaven Beach.

Luxury Penthouse, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 4 Max

2 Bedroom Standard Seaview Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Standard Seaview Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Apartment with Jacuzzi Partial Seaview

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Seaview Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe Seaview Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pinnacles Resort ratings based on 185 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pinnacles Resort

Everyone (72) Couples (84) Family (31)
5 out of 5
Great time in the spa and the room was lovely. Will be back!

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Manager

So wonderful to hear you enjoyed your time at Pinnacles. We look forward to seeing you again.

5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Manager

Thank you. We are pleased you enjoyed your time at Pinnacles. We hope to see you again.

5 out of 5
Great place to stay will be back again. The only fault and this was very minor was trying to have a sleep one afternoon was woken by the spa maintenance guy, then after I got back to sleep was then woken by the cleaners coming in.

Posted by on 26 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Manager

Thank you for choosing to stay with us. We are pleased you enjoyed your stay. We do try and advise guests the day prior to mid stay apartment servicing of this taking place to avoid disruption where possible. We apologise for the inconvenience. We look to welcoming you back in the future.

5 out of 5
Only complaint would have been no TV guide and no directions for coffee maker - different to mine - but did workit out eventually 😁

Posted by on 24 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Manager

Thank you for choosing to stay with us at Pinnacles. We are happy to hear you enjoyed your stay and appreciate your constructive feedback as this will assist us to improve our guest experience. We hope to see you again.

5 out of 5
This place is AMAZING!!! Clean, modern facilities. Spectacular view! U won't be disappointed

Posted by on 14 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Manager

Thank you. We love to hear that guests have enjoyed their stay with us - the view is pretty special. We hope to see you again.

5 out of 5
Accom was fantastic, the view is the best ever, just perfect

Posted by on 22 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Manager

Wonderful to hear. We hope we are able to welcome you back again.

5 out of 5

Posted by on 13 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Manager

Thankyou. We are pleased you enjoyed your stay.

5 out of 5
Seriously the best apartment/ condo we have ever stayed in the apartment was modern and perfect views were amazing and we had the best 7 days of our lives we have been to alot of places but this was far the best family holiday we have had, yes the hill is steep but we had a car and I seen the staff running people around in the golf buggy’s , if you want the best view and newest apartment in Airlie this is the place you want to stay will def be back thanks guys for the welcome platter was great after a 12 hour drive to get there

Posted by on 7 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Manager

Thank you for your kind words. We are so happy to hear that we were able to make your family holiday in the Whitsunday's an enjoyable experience. We look forward to seeing you again.

5 out of 5

Posted by on 19 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Manager

Thank you

5 out of 5

Posted by on 16 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Manager

Thank you for your 5 out of 5 review. We are pleased you enjoyed your stay.

Property Features

Pinnacles Resort offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A round-trip airport shuttle (available during limited hours) is available for a fee. The luxury Pinnacles Resort also features tour or ticket assistance, a garden, and express check-out. Free self parking is available. This 5-star Airlie Beach apartment is smoke free.

  • 29 guestrooms or units
  • 4 buildings
  • Built in 2004
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (39.2 km / 24.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pinnacles Resort offers 29 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions come with premium satellite channels and DVD players. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

  • Private hot tub
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings

Hotel Policies

Check-in

  • Check-in time ends at 5 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-5 PM
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available from 8 AM to 6:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Reception hours are 9 AM - 5 PM on Monday - Friday. 9 AM - 3 PM on Saturday. 9 AM - 12 noon on Sunday and Public Holidays. Closed Christmas Day, Boxing Day and New Years Day.For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered from 8 AM to 6:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Airport shuttle fee per child: AUD 17.50 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinnacles Resort Airlie Beach
  • Pinnacles Resort
  • Pinnacles Airlie Beach
  • Pinnacles Resort And Spa
  • Pinnacles Resort Airlie Beach/Whitsunday Islands
  • Pinnacles Hotel Airlie Beach

You should know

  • Pinnacles Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.