4.8 out of 5

"Very nice room .Great location Lovely friendly staff Incredible pool " More

By a verified traveller on Sun 26 Nov 2017

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Hotel Description

A luxury stay in Airlie Beach awaits you at Pinnacles Resort. You'll be 0.7 km (0.4 mi) from Airlie Beach Lagoon. Highlights at this romantic property include in-room spa tubs, washers/dryers, and free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 29 individually furnished apartments feature furnished balconies or patios, DVD players, and coffee/tea makers. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops. Ceiling fans, safes, and phones are also available. Weekly housekeeping is available.

Enjoy the outdoor swimming pool, fitness centre, and sauna. Other amenities include free WiFi in public areas, a garden, and express check-out. There's also free self parking, along with the convenience of an airport shuttle.

In proximity to this 5-star Airlie Beach property you'll find Whitehaven Beach.

Standard Apartment, 1 Bedroom, Hot Tub, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Hot Tub, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Hot Tub, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Hot Tub, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Hot Tub, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pinnacles Resort ratings based on 169 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Very nice room .Great location Lovely friendly staff Incredible pool

Posted by on 26 Nov 2017

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Comment from Hotel Management

29 Nov 2017 by Manager

Thank you Russ. It was a pleasure having you stay with us.

5 out of 5

Views over airlines beach and the Whitsunday's

Pros: Looking over the best views in Airlies Beach.
Cons: No
Excellent management team were quick to respond to a noise issue and sort it out. Very professional! Very spacious unit with huge terrace and jjacuzzi. Only minutes to shops and waterfront.

Posted by , from sydney on 24 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by Manager

Thank you Phil. We encourage guests who do have any issues to advise us immediately as in your case as we like to have the opportunity to rectify as soon as possible. We are pleased this was sorted quickly for you. The views are quite special and our staff do their best to ensure that each guest has an enjoyable stay. We hope to see you again.

5 out of 5
Location: The only downfall about this hotel, which is one of many in Airlie Beach, the rooms are perched on an enormous hill. Its a relatively hard walk
It was a nice hotel, one of the nicest in Airlie Beach. Was a nice relaxing stay.

Posted by on 22 Oct 2017

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Comment from Hotel Management

27 Oct 2017 by Manager

You are quite right. A lot of the properties in Airlie are located on the hill which allow us to capture the magnificent Coral Sea views. Our local taxi service are very helpful and happy to bring guests who do not wish to walk back up the hill for approximately AUD$7. We are happy you were able to enjoy a relaxing holiday and hope to see you again.

5 out of 5

The best Hotel at Whitsundays

Pros: the apartment, stunning views from our balcony, infinity pool, excellent service and even a very steep walk to the resort which is good for exercising
Cons: Nothing
We stayed at the resort for four nights to celebrate our Wedding anniversary in October. This was our second stay at the resort. We love everything about this place - the apartment, stunning views from our balcony, infinity pool, excellent service and even a very steep walk to the resort which is good for exercising. We definitely will come back soon.

Posted by , from Brisbane QLD on 19 Oct 2017

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Comment from Hotel Management

23 Oct 2017 by Manager

Thank you for choosing to stay with us again at Pinnacles. The best compliment is to have guests return for another visit. We appreciate your kind words and look forward to welcoming you in the future.

5 out of 5

Position Perfect

Everything about this place was perfect. The view from our room was Fantastic. Staff were friendly and very helpful, I would definitely stay there again.

Posted by , from Victoria, Austalia on 16 Oct 2017

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Comment from Hotel Management

23 Oct 2017 by Manager

Thank you for taking the time to write a review. We are pleased that you were happy with the accommodation and service at Pinnacles. We hope to see you again.

4 out of 5

Great resort .Wonderful views

Very comfortable clean room .Views are great .Great position close to everything despite pretty steep hill.Staff very friendly and helpful. Would stay again

Posted by , from Gladstone Qld on 8 Oct 2017

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Comment from Hotel Management

16 Oct 2017 by Manager

Thank you Carole, it was a pleasure having you stay with us.

5 out of 5

Amazing

Amazing view from the pool. I would argue the best view in Airlie Beach. Located on a step hill. Quick 3-5 minute walk down to the main street. Walk up is doable, or you can get a $5 taxi ride up.

Posted by on 25 Sep 2017

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Comment from Hotel Management

3 Oct 2017 by Manager

Thank you for your recent review. We also think we have one of the best views in Airlie beach. We hope to see you again

5 out of 5

Great hotel which is close to everything.

Posted by , from cronulla on 24 Sep 2017

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Comment from Hotel Management

26 Sep 2017 by Manager

Thank you Samantha. We hope to see you again.

5 out of 5

Incredible

Pros: The apartment was flash, spacious, clean and had all of the amenities (kitchen; laundry etc) for a family of four to easily 'live in'.
Cons: Would be great, if there were other bedding options ie. 2x double beds in the 2nd bedroom (for 2 adult children)
Location: Good location to walk to town, shops, restaurant and the markets. Killer driveway hill to come home too. Town beaches not the best for swimming.
The hotel lived upto its photos; the staff were so welcoming; the apartment was perfect for a family of 4; all of the amenities were thoughtfully provided; the view is fabulous and great location to walk to shops/town etc (although the driveway hill gives you a good workout). Highly recommend the Pinnacles.

Posted by on 4 Sep 2017

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Comment from Hotel Management

7 Sep 2017 by Manager

Thank you for choosing to stay with us and for taking the time to write a review. Our two bedroom apartments do have the option of either 2 x King beds or 1 x King bed & 2 x Single beds. Unfortunately the second bedroom would not be able to cater for the space required to have two separate double beds in the one room. We like to think that our apartments provide guests 'a home away from home' with spacious living and all of the comforts required so we are pleased to hear that you were happy with this. We hope to welcome you back to Pinnacles again in the future.

5 out of 5

Quiet hotel with amazing views

Pros: Quiet and away from the hustle and bustle of central Airlie Beach.
Cons: N/A
Location: Very central and Woolworths and main shopping / street within walking distance.
Stayed for 5 days. Suite was very well appointed and to a high standard. Room had the most amazing views and was quiet. The pool is great and not that busy. The real (steam) sauna was a bonus. I would definitely recommend Pinnacles if you want a relaxing get away - but still close enough to central Airlie Beach and eateries / restaurants.

Posted by , from Brisbane, Qld, Australia on 27 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Manager

Thank you Brett for choosing to stay with us at Pinnacles and for uploading some images as part of your review. The cockatoos that come for a visit each afternoon can be a little cheeky although don't seem to mind having their photo taken. We are pleased to hear you enjoyed your stay and hope to see you again.

Renovations + Closures

This property is undergoing renovations.

During renovations, the apartment will make every effort to minimise noise and disturbance.

Property Features

Pinnacles Resort offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A round-trip airport shuttle (available during limited hours) is available for a fee. The luxury Pinnacles Resort also features tour or ticket assistance, a garden, and an Express checkout service. Self parking is free. This 5-star Airlie Beach apartment is smoke free.

  • 29 guestrooms or units
  • 4 buildings
  • Built in 2004
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (38.6 km / 24 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pinnacles Resort offers 29 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions come with premium Satellite channels and DVD players. Full-sized refrigerators/freezers, microwaves and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

  • Private hot tub
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at 5:30 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:30 AM-5:30 PM
  • Sunday-Sunday: 9 AM-noon
If you are planning to arrive after 5:30 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available during limited hours. Contact the property in advance for details.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD$35 per person (return)
  • Crib (infant bed) fee: AUD15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinnacles Resort Airlie Beach
  • Pinnacles Resort
  • Pinnacles Airlie Beach
  • Pinnacles Resort And Spa
  • Pinnacles Resort Airlie Beach/Whitsunday Islands
  • Pinnacles Hotel Airlie Beach

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.