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4.1 out of 5

"Lovely pool and swim up Bar. Walking distance to Macrossan st with shops bars and Restaurants " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

At Mantra PortSea you'll be within just a 10-minute stroll of Four Mile Beach and Macrossan Street. Highlights at this hotel include 3 outdoor swimming pools, free self parking, and a poolside bar.

Flat-screen TVs with cable channels are featured in all 135 rooms, and you can enjoy WiFi, coffee/tea makers, and ceiling fans. Additionally, refrigerators, safes, and hair dryers are available. Weekly housekeeping is available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Port Douglas hotel include Crystalbrook Superyacht Marina and Port Village Shopping Centre.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$176* Per night/room 6 Jul. - 7 Jul.

2 Bedroom Dual Key

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Superior Dual Key

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra PortSea ratings based on 234 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra PortSea

Everyone (119) Couples (80) Business (1) Family (32)
4 out of 5

Posted by on 2 Jul. 2020

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4 out of 5
Lovely pool and swim up Bar. Walking distance to Macrossan st with shops bars and Restaurants

Posted by on 9 Mar. 2020

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5 out of 5
Staff very friendly and helpful, rooms clean and modern. Beautiful pool , great position not far from town.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by BrittRECEPTION

Dear Anonymous, Thank you so much for your lovely review of our resort :). We are so glad to hear that you enjoyed your time here! We hope to see you again in the future. KInd regards

5 out of 5
Beautiful pool, fantastic staff just a shame theres not room service. Lovely big studio rooms.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

7 Dec. 2019 by Britt H

Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Reception :)

5 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by BrittanyH

Thank your for your positive rating!:)

4 out of 5
Very busy with families and the pool was noisy and overcrowded.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

8 Nov. 2019 by BrittanyH

Thank you for your rating of 4 out of 5 :)

5 out of 5
The pool and pool bar was great. Breakfast inclusion very helpful!

Posted by on 11 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Emily M

Thank you for your feedback. How great is our yummy continental breakfast! Hope to see you again one day soon!

5 out of 5

Posted by on 7 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Emily M

Thank you for your feedback.

5 out of 5

Posted by on 24 Sep. 2019

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Comment from Hotel Management

16 Oct. 2019 by Emily M

Thank you for your feedback.

5 out of 5
Good location, a lovely place to stay. Staff were friendly and very helpful. Pools and spa were great and only a short walk to the beach.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by GM

Thankyou for your review Mantra Portsea

Property Features

Mantra PortSea offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Mantra PortSea. Limited free parking is available on a first-come, first-served basis. This 4-star Port Douglas hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 3 levels
  • Built in 2000
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (65.4 km / 40.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra PortSea offers 135 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 18.00 per day (rates may vary)
  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Hotel PortSea
  • Mantra PortSea
  • PortSea Mantra
  • Mantra Portsea Port Douglas
  • Mantra Portsea Resort Port Douglas
  • Mantra PortSea Hotel
  • Mantra PortSea Hotel
  • Mantra PortSea Port Douglas
  • Mantra PortSea Hotel Port Douglas

You should know

  • Mantra PortSea offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.