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4.0 out of 5

"Breakfast was nice. Room was also great to stay in with a lovley view of the pool area. Love the swim up bar. " More

By a verified traveller on Sun 22 Jan 2023

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Hotel Description

At Mantra PortSea you'll be within just a 10-minute stroll of Four Mile Beach and Macrossan Street. Highlights at this hotel include 3 outdoor swimming pools, free self parking, and a poolside bar.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Port Douglas hotel include Flagstaff Hill and Crystalbrook Superyacht Marina.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$169* Per night/room 29 Mar. - 30 Mar.

2 Bedroom Dual Key

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Superior Dual Key

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra PortSea ratings based on 260 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra PortSea

Everyone (129) Couples (85) Business (1) Family (37)
5 out of 5
Breakfast was nice. Room was also great to stay in with a lovley view of the pool area. Love the swim up bar.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

3 Mar. 2023 by Mantra PortSea

Thank you for your survey and lovely feedback regarding the team and our facilities.We really appreciate hearing you have enjoyed your stay with us. We review all feedback to be able to continue to improve our product and service so thank you for taking the time.We hope to welcome you back in the futureSincerely,Mantra PortSea

4 out of 5

Posted by on 30 Dec. 2022

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3 out of 5
It was just ok, I wouldn't stay there again though.

Posted by on 8 Dec. 2022

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2 out of 5
No restaurant or hot breakfast options. The water pressure was terrible. Beds and pillows very uncomfortable. Staff were pleasant

Posted by on 15 Nov. 2022

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4 out of 5
The room was large and a great place to relax while going in-between the pool and down the main street. the staff members we very helpful with information and shuttle buses. Housekeeping only comes Once a week and to be honest that wasn't a bad thing, you clean up after yourself. Only issue was the 2 days no hot water which was quickly actioned and then monitored.

Posted by on 7 Nov. 2022

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5 out of 5
Once I got the right room it was heaven. Very comfortable, relaxing and quiet. Loved that it had several pools around the resort to choose from and also close to the beach. Location great. Will definitely stay there again.

Posted by on 5 Nov. 2022

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5 out of 5
Great resort, friendly staff and close proximity to everting

Posted by on 21 Oct. 2022

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4 out of 5
The first room we were given was not happy with the first night? However we spoke to reception the second day and she was very friendly and helped assist with room moving my family to a room we liked and enjoyed the location of the room. Great service

Posted by on 18 Sep. 2022

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1 out of 5
Probably one of the worst mantra hotels I’ve stayed in. Rude front desk people. Not a family friendly place almost in inconvenience to have a child with you it seemed. Also ridiculous that you have to pay to get the hotel towels cleaned and if you ask for clean towels you have to pay. It’s not like they’re already charging hundreds of dollars for a very small room and that’s literally it. You don’t get anything as far as service goes. Would not recommend

Posted by on 20 Jun. 2022

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Comment from Hotel Management

5 Jul. 2022 by Joseph

HI Sanjana, Thank you for taking the time to provide your feedback on your stay with us at Mantra PortSea. I am sorry that it was not up to your expectations on this occasion with particular to service as this is an area that we pride our self on and usually perform very well. Looking into your booking I see that you booked for 2 adults only however also had a baby/child with you. As you booked a hotel room the max occupancy in these rooms is 2 people. If you would have searched for 2 adults and a child the hotel room would not have been available for you to book as it is not a suitable room for you. I can see that over your stay dates that we were extremely busy and looks like an upgrade to a 1 bedroom may not have been available to allow you to have a more comfortable stay and I apologies for this. I also checked on Expedia and it does mention that weekly housekeeping is available and this is the case with most regional Mantra hotels as we are classified as serviced apartments. I am sorry if this was not clear enough on the website and ill contact expedia to see if this can be made more clear.

5 out of 5
We had an amazing stay. Would highly recommend this place. Only this I would say is they could be more thorough with cleaning the air con and walls around.

Posted by on 3 May 2022

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Property Features

Mantra PortSea offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mantra PortSea. Limited free parking is available on a first-come, first-served basis. This 4-star Port Douglas hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 3 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Refrigerator


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra PortSea offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mantra PortSea offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15.00 for adults and AUD 15.00 for children
  • Fee for in-room wireless Internet: AUD 18.00 per day (rates may vary)
  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Hotel PortSea
  • Mantra PortSea
  • PortSea Mantra
  • Mantra Portsea Port Douglas
  • Mantra Portsea Resort Port Douglas
  • Mantra PortSea Hotel
  • Mantra PortSea Hotel
  • Mantra PortSea Port Douglas
  • Mantra PortSea Hotel Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.