"Breakfast was nice. Room was also great to stay in with a lovley view of the pool area. Love the swim up bar. " More
At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also limited parking, along with the convenience of an airport shuttle.
Sights within a 20-minute walk of this 4-star Port Douglas hotel include Flagstaff Hill and Crystalbrook Superyacht Marina.
3 Mar. 2023 by Mantra PortSea
Thank you for your survey and lovely feedback regarding the team and our facilities.We really appreciate hearing you have enjoyed your stay with us. We review all feedback to be able to continue to improve our product and service so thank you for taking the time.We hope to welcome you back in the futureSincerely,Mantra PortSea
5 Jul. 2022 by Joseph
HI Sanjana, Thank you for taking the time to provide your feedback on your stay with us at Mantra PortSea. I am sorry that it was not up to your expectations on this occasion with particular to service as this is an area that we pride our self on and usually perform very well. Looking into your booking I see that you booked for 2 adults only however also had a baby/child with you. As you booked a hotel room the max occupancy in these rooms is 2 people. If you would have searched for 2 adults and a child the hotel room would not have been available for you to book as it is not a suitable room for you. I can see that over your stay dates that we were extremely busy and looks like an upgrade to a 1 bedroom may not have been available to allow you to have a more comfortable stay and I apologies for this. I also checked on Expedia and it does mention that weekly housekeeping is available and this is the case with most regional Mantra hotels as we are classified as serviced apartments. I am sorry if this was not clear enough on the website and ill contact expedia to see if this can be made more clear.
Mantra PortSea offers its guests 3 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mantra PortSea. Limited free parking is available on a first-come, first-served basis. This 4-star Port Douglas hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Mantra PortSea offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided weekly.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mantra PortSea offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.