Deluxe King Ocean
Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$160 per night
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The Ville Resort - Casino
4.5 out of 5.0
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"Facilities and Rooms are excellent. Buffet breakfast was a bit disappointing and not really value for money but everything else was spot on. " More
Hotel Description
Free WiFi, free weekday newspapers and safes are featured in all 194 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones and irons/ironing boards are available.
The buffet restaurant, The Palm House, is open for breakfast and dinner. Enjoy the outdoor swimming pool and fitness centre. Other amenities include free WiFi in public areas, a conference centre and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.
Sights within a 10-minute walk of this 4.5-star Townsville hotel include Museum of Tropical Queensland and Maritime Museum of Townsville is within 30 minutes.
The Ville Resort - Casino ratings based on 1,060 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for The Ville Resort - Casino
Excellent facilities, staff and food. I thoroughly enjoyed my stay!
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Great choice of food outlets! The steak at the casino was excellent! The beds comfortable and the pool amazing! I will stay there again for sure!
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Comment from Hotel Management
5 May 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
Really great place to stay. The pool and restaurant are fantastic.
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Comment from Hotel Management
5 May 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
The staff were extremely helpful and friendly especially with the kids
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Comment from Hotel Management
3 May 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
All was Fantastic - Great Staff at check-in, So friendly.
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Comment from Hotel Management
3 May 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
The pool area is magnificent - the best we have ever seen. High visibility of staff in all areas of the hotel. Great choice of restaurants, cafes, bars. Room very clean, bright and comfortable.
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Comment from Hotel Management
3 May 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
I had a king ocean view, the room wasn’t worthy of the price, basic and very small, should have been half the price, very disappointed, everything else was great, but probably wouldn’t stay again
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Comment from Hotel Management
3 May 2019 by Reservations
Thank you for taking the time to leave us some constructive criticism. We are always striving to improve our services and facilities.
I had to wait over an hour past 2pm for room to be available.
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Comment from Hotel Management
23 Apr. 2019 by Reservations
Thank you for taking the time to leave us some constructive criticism. We are always striving to improve our services and facilities.
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Comment from Hotel Management
23 Apr. 2019 by Reservations
Thank you for leaving such positive feedback. We are pleased to hear you enjoyed your stay and the hotel’s new facilities.
The Casino itself is quite vibrant and all bars and restaurants were full.
The pool and gardens were great.
The room was very basic and dated.
The shower came up to my chest and was located inside a bath. The bath had old water stains and was not very clean.
The room fan was dated with only an on/ off switch to control it.
The view from the window was so much better than the room itself.
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Comment from Hotel Management
23 Apr. 2019 by Reservations
Thank you for taking the time to provide some constructive criticism in regards to our room facilities and services. We apologise we did not meet your expectations on this stay. Your feedback will be past onto our management team to have these problems addressed. Our Resort rooms have newly been refurbished and offer stunning views of the marina or ocean. The resort Bathrooms have a walk-in shower and a designed with a more spacious feel. We look forward to having you back in the future.
About the The Ville Resort - Casino
Location Sir Leslie Thiess Drive, Townsville, QLD 4810Property Features
The Ville Resort - Casino offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There are 15 meeting rooms available. A casino, tour or ticket assistance, and concierge services are also featured at the luxury The Ville Resort - Casino. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Townsville hotel.
- 1 building
- 194 guestrooms or units
- 9 levels
- 3 dining venues
- 3 bars or lounges
- 775 sq. m of conference space
- Built in 1986
- Casino
- Coffee shop
- Childcare (surcharge)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- ATM
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Outdoor pool
- Free WiFi
- Babysitting or childcare (surcharge)
- Refrigerator
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking , Valet parking (surcharge)
Transport
- Airport: Townsville, QLD (TSV) (7.7 km / 4.8 mi)
- Train station: Townsville Station (3.4 km / 2.1 mi)
- Parking: Free self parking; valet parking available for a surcharge
Room Amenities
The Ville Resort - Casino offers 194 forms of air-conditioned accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.
- Minibar
- In-room dining (limited hours)
- Films for purchase
- Fridge
- Cribs (free)
- Housekeeping (daily)
- Weekday newspapers (free)
- Hairdryer
- Safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 50.0 per night.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, and AUD 0 and AUD 14.95 for children (approximately)
- Valet parking fee: AUD 15 per day (in/out privileges)
- Rollaway bed fee: AUD 50.0 per night
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Ville Resort Casino Townsville
- Ville Resort Casino
- Ville Casino Townsville
- Ville Casino
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
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