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The Ville Resort - Casino

4.5-star property
Sir Leslie Thiess Drive, Townsville, QLD 1800 796 370
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4.3 out of 5
Very good!
See all 402 wotif Reviews

"The view from the room as well as the facilities were spectacular! " More

By a verified traveller on Wed 20 Oct 2021

Points Of Interest

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Hotel Description

You'll be connected to the convention center at The Ville Resort - Casino, and within just a 10-minute stroll of Magnetic Island Ferry Terminal and ReefHQ Aquarium. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges, and a full-service spa.

All 194 rooms feature free WiFi, free weekday newspapers, and free local calls. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and irons/ironing boards are also available.

A relaxing visit to Hands in Harmony can include deep-tissue massages and hot stone massages. The buffet restaurant, The Palm House, is open for breakfast and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, pool cabanas, and pool loungers. Other amenities include a casino, free WiFi in public areas, and a conference center. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Townsville hotel include Museum of Tropical Queensland and Maritime Museum of Townsville is within 30 minutes.

Deluxe Twin Marina

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$189* Per night/room 25 Oct. - 26 Oct.

Executive Twin Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Twin Marina View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Ocean

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Ocean Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Ville Resort - Casino ratings based on 402 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ville Resort - Casino

Everyone (314) Couples (30) Business (1) Family (51) Other (1)
5 out of 5
The view from the room as well as the facilities were spectacular!

Posted by on 20 Oct. 2021

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Comment from Hotel Management

20 Oct. 2021 by The Ville Team

Thanks for your lovely review, Telly! We're pretty lucky to have those views right on our doorstep!

5 out of 5
Pool beautiful, rooms nice and spacious. Didn’t like outdoor parking.

Posted by on 15 Oct. 2021

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Comment from Hotel Management

21 Oct. 2021 by The Ville Team

Hi Helen! Thank you for your lovely review and we're so pleased you got to experience our lovely pool. We're sorry you didn't like the outdoor parking, we will be sure to pass this along to the relevant department manager.

4 out of 5
Book in was easy and staff pleasant. Rooms were clean, quite Spacious and facilities were good. Only complaint was no undercover parking and parking in the open was a concern but overall a very nice place to stay.

Posted by on 3 Aug. 2021

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Comment from Hotel Management

4 Aug. 2021 by The Ville team

Thank you so much for your great feedback. We're so pleased you enjoyed your stay. We will pass on your feedback regarding the undercover parking to the relevant department. We hope to see you again soon.

5 out of 5
View from the room was excellent

Posted by on 30 Jul. 2021

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Comment from Hotel Management

4 Aug. 2021 by The Ville team

Thanks for the great review!

5 out of 5
We had a fantastic time. We had two young children with us and it didn’t bother anyone. We had a great time and will be back

Posted by on 26 Jul. 2021

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Comment from Hotel Management

4 Aug. 2021 by The Ville team

We're so pleased to hear you and your family had an amazing stay. We look forward to welcoming you back soon.

4 out of 5
The view we had from our room over looking the pool and also Magnetic Island.

Posted by on 15 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by The Ville team

Thanks so much for leaving us a review. We're so happy to hear you enjoyed your stay. How amazing is that view! Looking forward to seeing you again next time you visit.

5 out of 5
Fantastic location with magnificent views of Magnetic Island. Easy walk along the Strand, plenty of eateries.

Posted by on 11 Jul. 2021

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4 out of 5

Posted by on 24 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by The Ville team

Thanks for the review! We're glad to hear you enjoyed your stay with us. Come back and visit again soon.

5 out of 5
Our stay was due to medical appointments and for the third time since Xmas the following are the same every time. View excellent, staff make stay excellent and completely spoilt us. Love you all Thanks June and Syd

Posted by on 11 Jun. 2021

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Comment from Hotel Management

13 Jun. 2021 by The Ville team

Thanks so much for leaving us such a lovely review. Happy to hear you enjoyed your stay with us. Hope to see you again soon.

4 out of 5
Comfortable room

Posted by on 1 Jun. 2021

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Comment from Hotel Management

1 Jun. 2021 by The Ville team

Thanks for the review! Happy to hear you enjoyed your stay with us. Hope to see you back again soon.

About the The Ville Resort - Casino

Location Sir Leslie Thiess Drive, Townsville, QLD 4810

Property Features

The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There are 15 meeting rooms available. A casino, a terrace, and tour/ticket assistance are also featured at the luxury The Ville Resort - Casino. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 775 sq m of conference space
  • Built in 1986
  • Casino
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Townsville Station (3.4 km / 2.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Movies for purchase
  • Refrigerator
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.

Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, AUD 0 and AUD 14.95 for children (approximately)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jupiters Townsville
  • Jupiters Townsville Casino
  • Jupiters Townsville Hotel & Casino
  • Townsville Jupiters
  • Jupiters Hotel Townsville
  • Jupiters Townsville Hotel And Casino
  • Jupiters Townsville Hotel Townsville
  • Ville Resort Casino Townsville
  • Ville Casino Townsville
  • Ville Casino
  • The Ville Casino Townsville
  • The Ville Resort - Casino Hotel
  • The Ville Resort - Casino Townsville
  • The Ville Resort - Casino Hotel Townsville

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.