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3.9 out of 5

"We chose the venue because it was very close to where we needed to go. The water could have been hotter and the kitchen taps took a lot of turning on ... " More

By a verified traveller on Mon 30 Aug 2021

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Hotel Description

At Discovery Parks - Townsville you'll be within a 20-minute stroll of Cluden Racecourse and Fairfield Central Shopping Centre. Highlights at this holiday park include an outdoor swimming pool, free self parking, and a spa tub.

All 55 individually decorated accommodations feature free WiFi, flat-screen TVs, and irons/ironing boards. Refrigerators and room service make in-room dining convenient. Additionally, desks and free toiletries are available. Housekeeping is available once per stay.

Enjoy the kids' swimming pool and waterslide as well as access to a playground. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities.

With a stay at this 3-star Wulguru holiday park, you'll be 11.9 km (7.4 mi) from Magnetic Island Ferry Terminal.

Economy Studio Room - Twin (No Ensuite)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$72* Per night/room 20 Jan. - 21 Jan.

Standard 2 Bedroom Cabin - Sleeps 6

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior 2 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe 2 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Economy Studio Room - Queen (No Ensuite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Discovery Parks - Townsville ratings based on 57 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Discovery Parks - Townsville

Everyone (23) Couples (11) Family (30)
2 out of 5
Not very kid friendly.

Posted by on 15 Oct. 2021

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Comment from Hotel Management

16 Oct. 2021 by Richard

Hi Amosa, thanks for joining us at Discovery Parks - Townsville. We’re disappointed to read your review about not being kid friendly. The park has invested in facilities for children including, swimming pool, splashpark, jumping pillow & playground. We do our best to provide a fun and happy environment to all of our guests and are disappointed we missed the mark in this case. We appreciate you taking the time to let us know. Kind Regards, the Discovery Parks team.

4 out of 5
We chose the venue because it was very close to where we needed to go. The water could have been hotter and the kitchen taps took a lot of turning on. We had to boil the kettle for hot enough water to wash up.

Posted by on 30 Aug. 2021

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Comment from Hotel Management

2 Sep. 2021 by Richard

G’day Glen, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Townsville. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We will pass the maintenance issues on to the team. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.

4 out of 5
I was happy with my stay.

Posted by on 11 Aug. 2021

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Comment from Hotel Management

17 Aug. 2021 by Richard

G’day, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Townsville. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.

4 out of 5
It was very nice and comfortable

Posted by on 7 Aug. 2021

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Comment from Hotel Management

17 Aug. 2021 by Richard

G’day, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us. There’s nothing better than getting a good night’s sleep after a day of fun in our park! Thanks for joining us at Discovery Parks - Townsville, we can’t wait to see you again. Kind Regards, the Discovery Parks team.

4 out of 5
All ok

Posted by on 11 Jul. 2021

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4 out of 5
Very convenient for the event we were attending.

Posted by on 9 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Richard

G’day, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Townsville. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.

5 out of 5
Amazing service, friendly staff.

Posted by on 10 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Sam

G’day there, thanks for staying with us at Discovery Parks - Townsville and taking 5 to provide your kind words. We’re so happy your stay with us was 5-Stars, and we're glad that it was due to the work of our amazing staff! We hope to see you stay again. Kind Regards, the Discovery Parks team.

4 out of 5
The playgrounds were good. Better when new water park area opens.

Posted by on 20 May 2021

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Comment from Hotel Management

24 May 2021 by Sam

G’day there, thanks for staying with us at Discovery Parks - Townsville and taking the time to provide your feedback. We’re pleased to read you loved your time with us in park and especially enjoyed our playground! We can’t wait to welcome you back, and hope you enjoy the new water park area. Kind Regards, the Discovery Parks team.

2 out of 5
As budget accommodation 5 stars are not to be expected, but three issues could be easily fixed to enhance the experience. First, car parking spaces should be marked so people don’t park in front of your room. Second, the inclusion of a microwave oven would be useful. And, finally, a clean every second or third day and fresh towels would be nice.

Posted by on 17 May 2021

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Comment from Hotel Management

19 Jun. 2021 by Manager

G’day, thanks for staying with us at Discovery Parks - Townsville, and taking the time to provide your comments. We’re glad you liked your stay. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks team.

4 out of 5
.

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Sam

G'day there, thanks so much for staying with us and taking the time to leave us a rating. We're always keen to hear how we can improve! If there's anything that you felt could have made your experience at Discovery Parks - Swan Valley better please reach out to us. Kind Regards, the Discovery Parks team.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Discovery Parks - Townsville offers its guests a children's pool, an outdoor pool, a waterslide, and a spa tub. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Discovery Parks - Townsville. Self parking is free. This 3-star Townsville holiday park is smoke free.

  • 55 guestrooms or units
  • Deli
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (9.6 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Discovery Parks - Townsville offers 55 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. These individually decorated accommodations include desks. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Discovery Parks Townsville Campsite Wulguru
  • Discovery Parks Townsville Campsite Wulguru
  • Discovery Parks Townsville Wulguru
  • Campsite Discovery Parks Townsville Wulguru
  • Wulguru Discovery Parks Townsville Campsite
  • Campsite Discovery Parks Townsville
  • Discovery Parks Townsville Campsite
  • Discovery Parks Townsville
  • Discovery Parks Townsville
  • Discovery Parks - Townsville Wulguru
  • Discovery Parks - Townsville Holiday Park
  • Discovery Parks - Townsville Holiday Park Wulguru

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.