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4.0 out of 5

"There were some maintenance issues that needed to be addressed, otherwise everythine was fine " More

By a verified traveller on Fri 01 Oct 2021

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Hotel Description

Rydges Southbank Townsville places you in the center of Townsville, within just a 15-minute stroll of ReefHQ Aquarium and Queensland Country Bank Stadium. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

You can enjoy flat-screen TVs with cable channels, and all 98 rooms feature free WiFi, coffee/tea makers, and hair dryers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, phones and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a grocery/convenience store. Additionally, you'll find a conference center and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 9:00 AM.

Sights within a 20-minute walk of this 3.5-star South Townsville hotel include Castle Hill and Magnetic Island Ferry Terminal.

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 7 Nov. - 8 Nov.

Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rydges Southbank Townsville ratings based on 594 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rydges Southbank Townsville

Everyone (340) Couples (191) Business (4) Family (48)
5 out of 5
Location

Posted by , from Gordonvale on 4 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Izabella

Thank you for taking the time to give us a wonderful review! Regards Rydges

4 out of 5
There were some maintenance issues that needed to be addressed, otherwise everythine was fine

Posted by on 1 Oct. 2021

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Comment from Hotel Management

3 Oct. 2021 by Izabella

Thank you for your review. We take all comments on board to improve our hotel. Regards Rydges Southbank Townsville

5 out of 5
Very comfortable - we had been travelling, and the bed was a delight. We slept like babies.

Posted by on 29 Sep. 2021

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Comment from Hotel Management

3 Oct. 2021 by Izabella

We are pleased to hear that you enjoyed your stay with us. We hope to see you again in the near future. Regards Rydges Southbank Townsville

5 out of 5
Was very good

Posted by on 28 Sep. 2021

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Comment from Hotel Management

3 Oct. 2021 by Izabella

We are glad to hear you enjoyed your stay and hope to see you in the near future. Regards Rydges Southbank Townsville

5 out of 5
Rydges hotel is a beautiful building right in the centre of everything the staff were so friendly and welcoming and the rooms were clean and tidy and made me feel right at home.

Posted by on 23 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Duty Manager

Hi Jayde, Thank you for taking the time to write us this fantastic review! We are glad to hear you enjoyed your stay here at Rydges Southbank Townsville! We hope to see you again in the near future

4 out of 5
Good location. A refurb happening and needed. But clean and comfortable

Posted by on 22 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Duty Manager

Hi Jill, Thank you for taking the time to write us a review! We hope to see you again in the near future.

5 out of 5
The property is older but clean, neat & tidy. Friendly helpful staff.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Rydges Townsville - Management

Hi Dianne, thank you for your review, we appreciate our valued guests taking the time to let us know about your recent stay! We hope to see you again soon.

5 out of 5
Liked how close to restaurants and clubs

Posted by on 20 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Rydges Townsville - Management

Hi Christopher, we are pleased to hear our location met your needs. We look forward to seeing you again soon!

5 out of 5
Comfortable and affordable

Posted by on 19 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Rydges Townsville - Management

Hi Aaron, thanks for the great review!

5 out of 5

Posted by on 12 Sep. 2021

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Comment from Hotel Management

15 Sep. 2021 by Duty Manager

Hi Ian, Thank you for taking the time to write us a review! We hope to see you again in the near future!

About the Rydges Southbank Townsville

Location 23 Palmer Street, South Townsville, QLD 4810

Property Features

Rydges Southbank Townsville offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. There are 6 meeting rooms available. Rydges Southbank Townsville also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3.5-star Townsville hotel is smoke free.

  • 98 guestrooms or units
  • 7 levels
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Rydges Southbank Townsville offers 98 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Southbank Townsville Hotel
  • Rydges Southbank Hotel Townsville
  • Rydges Southbank Townsville
  • Rydges Townsville
  • Southbank Rydges
  • Southbank Rydges Townsville
  • Southbank Townsville
  • Townsville Rydges
  • Rydges Southbank Townsville Hotel
  • Rydges Southbank Hotel
  • Rydges Southbank Townsville South Townsville
  • Rydges Southbank Townsville Hotel South Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.