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3.7 out of 5

"Central location. Very quite while I was there. Not much action because of the virus " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

At Vale Hotel you'll be within a 20-minute walk of Bush Garden Landcare Site and 2.1 km (1.3 mi) from Anderson Park Botanical Gardens. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

TVs with digital channels are featured in all 28 rooms, and you can enjoy balconies, coffee/tea makers, and irons/ironing boards. Refrigerators and desks are also available.

The steakhouse, Graziers Steakhouse, serves local cuisine and is open for lunch and dinner. Business travelers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas and laundry facilities.

With a stay at this 3-star Aitkenvale hotel, you'll be 8.1 km (5 mi) from Magnetic Island Ferry Terminal.

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 17 Aug. - 18 Aug.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Queen & Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Vale Hotel ratings based on 76 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vale Hotel

Everyone (50) Couples (7) Family (14)
4 out of 5
Central location. Very quite while I was there. Not much action because of the virus

Posted by , from Charters Towers on 8 Jul. 2020

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Comment from Hotel Management

13 Aug. 2020 by Motel Reception

Hi John Thanks for your feedback we look forward to seeing you again. Thank you Motel Reception

2 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

17 Apr. 2020 by Motel Manager

Thank you for your review.

3 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Motel Manager

Thank you for your review

4 out of 5
A bit dated, but still liveable. Handy to everything

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Motel Manager

Thank you for your review.

4 out of 5
Great location. Close to shops, hospital etc. Terrible shower.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Motel Manager

Thank you for your review. We are in the process of upgrading our shower heads! We appreciate your feedback.

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Motel Manager

Thank you for your review! We appreciate your rating.

4 out of 5
Conveniently located at for people doing business in around Aitkenvale.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Motel Manager

Thank you for your review! We appreciate your comments and feedback.

3 out of 5
The bed was very comfortable and had everything we need in the room

Posted by on 7 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Motel Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Good clean room, hot water pressure was a bit weak in the upstairs room that I had but apart from that, I enjoyed my stay

Posted by on 4 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Motel Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Close to Hotel good food. Water pipes require a major upgrade very noisy amongst the units.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Motel Manager

Thank you for your review. We have passed on your concerns.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. The business-friendly Vale Hotel also features an arcade/game room, laundry facilities, and ATM/banking services. Self parking is free. Smoking is allowed in designated areas at this 3-star Townsville hotel.

  • 28 guestrooms or units
  • 2 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (6.5 km / 4.1 mi)
  • Train station: Townsville Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Vale Hotel offers 28 air-conditioned accommodations with irons/ironing boards. Rooms open to balconies. Televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Graziers Steakhouse - This steakhouse specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays

Hotel Names

  • Hotel Vale
  • Vale Aitkenvale
  • Vale Hotel Aitkenvale
  • Vale Hotel Hotel
  • Vale Hotel Aitkenvale
  • Vale Hotel Hotel Aitkenvale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.