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Grand Hotel and Apartments Townsville

4.5 star property

Photo gallery for Grand Hotel and Apartments Townsville

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Front of property
Reception
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
The current price is AU$167
includes taxes & fees
13 Mar - 14 Mar

Explore the area

View map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Townsville

A luxury stay in the heart of Townsville awaits you at Grand Hotel and Apartments Townsville. Within a short 5-minute stroll, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Highlights at this hotel include in-room free WiFi, free high-speed Internet and furnished balconies. .Enjoy the outdoor swimming pool, gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Sights within a 15-minute walk of this South Townsville hotel include Museum of Tropical Queensland and Cultural Centre Townsville.

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪City Life Cafe - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Grill'd - ‬1 min walk

About this property

Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Grand Hotel and Apartments Townsville offers 106 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 20 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

What is the cancellation policy at Grand Hotel and Apartments Townsville?

Grand Hotel and Apartments Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 13 Mar 2026 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville has a secured self car park for AUD 15 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville is a short 15-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Grand Hotel and Apartments Townsville have a pool?

Grand Hotel and Apartments Townsville has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Hotel and Apartments Townsville have a waterslide?

No, there is no waterslide at Grand Hotel and Apartments Townsville, but Strand Waterpark is a short 17-minute walk away.

Is Grand Hotel and Apartments Townsville family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Grand Hotel and Apartments Townsville is a hit with families.

Is there a free airport shuttle available at Grand Hotel and Apartments Townsville?

No, Grand Hotel and Apartments Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel and Apartments Townsville?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel and Apartments Townsville?

No, pets are not allowed.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 999 reviews
Rating 8 - Good. 297 out of 999 reviews
Rating 6 - Okay. 72 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 24 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy. Lovely pool
Stayed 3 nights in Feb 2026

8/10 Good

Michelle

Stayed 2 nights in Jan 2026

8/10 Good

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025

8/10 Good

NICOLE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were not that friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2025

10/10 Excellent

Hyeon

Stayed 1 night in Nov 2025

10/10 Excellent

Iqbal

Stayed 1 night in Nov 2025

10/10 Excellent

Camilla

Stayed 1 night in Nov 2025

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The secure undercover parking was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

Travelled with partner
Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Stayed 8 nights in Nov 2025

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025

8/10 Good

Alivia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only complaint is aircon temp control needs adjusting to make room cooler
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Stayed 1 night in Nov 2025

8/10 Good

Camille

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Bed. Tidy room and amenities. Staff helpful and positive.
Stayed 1 night in Oct 2025

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025

8/10 Good

Keeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jim

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand was spacious, clean, easy access to dining options and a little general store. Within walking distance into the CBD. Facilities were very good Only drawback, the noises of people walking around on the floor above, was a little disconsorting late at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks staff were accommodating with our disability access requirements as we booked in advance, would have been difficult with parking etc if we hadn’t.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025