4.2 out of 5

"I decided to stay in basic accommodation ( wth little preparation time to book) this time at the Rowes Bay Beachfront Caravan Park. As usual the ow ... " More

By a verified traveller on Sun 29 Jul 2018

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Hotel Description

At BIG4 Rowes Bay Beachfront Holiday Park you'll be within a 20-minute stroll of Jezzine Barracks and Army Museum North Queensland. Highlights at this beach property include an outdoor swimming pool and in-room free WiFi.

All 38 cabins feature flat-screen TVs with DVD players, and you can enjoy rice cookers, ceiling fans and irons/ironing boards. In-room dining is easy with amenities like fridges and microwaves. Weekly housekeeping is available.

Enjoy the outdoor tennis court and kids' swimming pool as well as access to a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Belgian Gardens property, you'll be 4.6 km (2.9 mi) from Magnetic Island Ferry Terminal.

Standard Cabin Shared Bathroom (Triple Bunk)

Bed Count 1 Full Bed Maximum Occupancy 5 Max
AU$87* Per night/room 25 Aug. - 26 Aug.

Ensuite Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ensuite Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Villa, 2 Bedrooms

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

BIG4 Rowes Bay Beachfront Holiday Park ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Rowes Bay Beachfront Holiday Park

Everyone (16) Couples (1) Family (4)
4 out of 5
very peaceful and quiet at night and then wake up with the beautiful black parakeets???

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Guest Relations

Thank you for your review...we're not sure what the birds were sorry, however we are pleased you enjoyed them.

3 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Guest Relations

Thank you.

3 out of 5
When we went to check in we were told they double booked and had no room for us. They called around to find another room but expected us to pay the extra $50 when it was their fault they double booked. When we refused they said 'oh well you wont have anywhere to sleep for the night'. Terrible service around the situation.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

3 Mar. 2019 by Guest Relations

Firstly we just want to say thank you for your feedback response. We love receiving honest feedback like this, otherwise I we are not able to do anything to fix any issues that arise. A double booking via Expedia is most unusual and this will need further investigation as to why it's happened. If you could please contact us at so we can look into this further as it's difficult to do this when you are listed as anonymous. Thank you again and we do hope you will try us again in the future and give us the opportunity to do better.

5 out of 5
Cabin was opposite the beach, very close to the parks amenities. Pool was great, the kids loved it. The staff were friendly and helpful. Thank you Rowes! We will be back!!

Posted by , from Sale, vic on 19 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Guest Relations

Hey Mal and hooray!! We're excited that you enjoyed your stay and we (including the pool) look forward to welcoming you back. Thank you for the review and safe travels in the meantime.

4 out of 5
Excellent staff. Good locations. The only jegatuve is that the AC was old and very loud and the fan had one setting working. But still, I would say great value.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Guest Relations

Hi and thank you for letting us know about the noisy A/C unit and the fan, if you haven't already advised reception please email us at guestrelations@nextgenhp.com.au with the cabin you were in and we'll have our maintenance man take a look. Sounds as if you've had a great time regardless and we're pleased you enjoyed your stay and beautiful Townsville...it's a top spot!

2 out of 5
Lack of details like cleaning. Cabins are quite nice but no blankets, no toilet shower actually in the cabin and toilets showers some distance away (not clear when you book). Someone had washed the top dish and plate in the cupboard but all the others underneath still had food on them..gross! People are lazy but the park should have checked.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Guest Relations

We apologise for your recent experience with us. We understand your disappointment with our park not checking the kitchen items and agree that this is not acceptable. Itโ€™s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please contact us if you feel you'd like to discuss this further.

5 out of 5
The property was great Comfortable clean. The beach was right across the road. We enjoyed our stay

Posted by , from Qld on 22 Nov. 2018

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Comment from Hotel Management

25 Nov. 2018 by Guest Relations

Hello Jade and thank you for the 5 out of 5 rating and we have glad you enjoyed your stay.

5 out of 5

Simple and pleasant

Pros: The accomodation range is varied while the located is furnished with greenery that adds to a peaceful environment. The customer demographic suites me.
Cons: Maybe? But, maintaining the current customer demographic like the overseas travels and grey nomads is important as it adds to the a good product mix.
Location: It's location is very important as it's not far from the Strand, the shopping centre and the airport.
I decided to stay in basic accommodation ( wth little preparation time to book) this time at the Rowes Bay Beachfront Caravan Park. As usual the owners are very friendly and engaging. As a customer I have stayed at Rowes Bay a number of times mainly on business trips and appreciate the relaxed environment of the park. The extra bunk beds came in handy as I was in town to attend a funeral. I'm a no fuzz traveler and sorted instructions (instead of using google) from the owners for directions to locations around town on three occasions. This was handy as I was running late on one and still arrived in plenty of time. I'll certainly continue to stay at RBCP, as the customer service is great and the range of accommodation they have suite my needs at the time, what ever the occasion.

Posted by , from NT on 29 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Fiona

Hello there Glenn, Thank-you so much for taking the time to review your stay with us at Rowes Bay Beachfront Holiday Park. It's always important to receive feedback from our guests as we are passionate to ensure that time spent in our establishment is enjoyable and memorable. Sorry to hear that you were in town to attend a funeral but we are glad that we were able to assist you when you required it. Hope to see you back here again!

5 out of 5

Wonderful time in the deluxe villa!

We really enjoyed our second stay here The delux villa had an awesome kitchen, big fridge AND a coffee machine!!!! Beds all comfy and two tvs kept the family happy Will stay again ๐Ÿ‘๐Ÿ‘

Posted by on 30 Jun. 2018

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Comment from Hotel Management

1 Jul. 2018 by Fiona

Thank-you so much for taking the time to review us. We are so glad that your stay was so enjoyable and great to receive such positive feedback. Look forward to welcoming you again!

4 out of 5

Cabin B12 was in a great position

We had a good stay and the grandsons loved the amenities The staff were very pleasant and helpful we would like to stay again in the future

Posted by on 13 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by Operations

Thanks for the awesome feedback. We hope to see you both again real soon

About the BIG4 Rowes Bay Beachfront Holiday Park

Location 46 Heatleys Parade, Belgian Gardens, QLD 4810

Property Features

BIG4 Rowes Bay Beachfront Holiday Park offers its guests an outdoor pool, an outdoor tennis court, and a kid's pool. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a picnic area are also featured at BIG4 Rowes Bay Beachfront Holiday Park. Free self parking is available. This 3.5-star Belgian Gardens cabin is smoke free.

  • 38 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (4.2 km / 2.6 mi)
  • Train station: Townsville Station (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Rowes Bay Beachfront Holiday Park offers 38 forms of air-conditioned accommodation with DVD players and rice cookers. Guests can make use of the in-room fridges and microwaves. This Belgian Gardens cabin provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • DVD player
  • Fridge
  • Microwave
  • Rice cooker
  • Electric kettle
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekly)
  • Hairdryer available
  • Iron and ironing board
  • Climate control
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7:30 PM.
If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 7:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Hotel Names

  • Rowes Bay Beachfront Holiday Park Campground Belgian Gardens
  • Rowes Bay Beachfront Holiday Park Campground
  • Rowes Bay Beachfront Holiday Park Belgian Gardens
  • Rowes Bay Beachfront Holiday Park Cabin Belgian Gardens
  • Rowes Bay Beachfront Holiday Park Cabin
  • BIG4 Rowes Bay Beachfront Holiday Park Cabin Belgian Gardens
  • BIG4 Rowes Bay Beachfront Holiday Park Cabin
  • BIG4 Rowes Bay Beachfront Holiday Park Belgian Gardens
  • Rowes Bay Beachfront Holiday Park
  • BIG4 Rowes front Park Belgian
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.