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4.4 out of 5

"The price was excellent and the easy check in and check out. The cleanliness was below average. There was chicken nuggets all over the reception floor ... " More

By a verified traveller on Mon 15 Jun 2020

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Hotel Description

A luxury stay in the heart of Townsville awaits you at Q Resorts Paddington. Within a 10-minute stroll you'll find Castle Hill and Magnetic Island Ferry Terminal within a 30-minute walk. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy TVs with digital channels, and all 52 soundproofed rooms feature ceiling fans, hair dryers, and irons/ironing boards. Microwaves and wardrobes or closets are also available. Weekly housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services, and an elevator. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Townsville hotel include Strand Park and Cluden Racecourse.

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$121* Per night/room 8 Jul. - 9 Jul.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Q Resorts Paddington ratings based on 216 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Q Resorts Paddington

Everyone (167) Couples (24) Business (1) Family (17)
5 out of 5

Posted by on 3 Jul. 2020

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3 out of 5
The price was excellent and the easy check in and check out. The cleanliness was below average. There was chicken nuggets all over the reception floor. There was a thick stale smell and black bubble gum on the tiles. It appeared as though there was no mopping or vaccuming undertaken for some time. Improvements could be made as it appears as cleanliness is not important.

Posted by , from Cairns on 15 Jun. 2020

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2 out of 5
The bed was the most uncomfortable I’ve ever had the misfortune to use. The internet was nonexistent!!! So much for being complimentary. Lack of easy accessible power points were s problem. Have stayed there twice , first and last time in one!!!

Posted by , from Mackay on 1 Apr. 2020

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4 out of 5

Posted by on 29 Mar. 2020

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3 out of 5
broken items in room eg. no shelf in shower, no face washer, broken cupboard door in laundry, stains on carpet, cracks in wall. very tight parking

Posted by on 22 Mar. 2020

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5 out of 5
Good location within walking distanc e of Sunday markets, city centre, the Strand and Maggie Island ferry terminal. Adjacent tgo V8 track and new Cowboys stadium.

Posted by , from Cairns on 23 Feb. 2020

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4 out of 5
Positive: Great location, good amenities, comfortable bed, onsite car parking. Negative: Room was not 100% clean, horrible view

Posted by on 26 Jan. 2020

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4 out of 5
Spacious & modern, the free Wi-Fi is terrible can't get any signal with Optus or Telstra.

Posted by on 11 Jan. 2020

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5 out of 5
Location easy book in great view from balcony awesome checkin lady

Posted by on 6 Jan. 2020

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4 out of 5

Posted by on 5 Jan. 2020

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Property Features

As a guest of Q Resorts Paddington, you'll find an outdoor pool, dry cleaning/laundry services, and an elevator. Public spaces have free WiFi. Self parking is free. This 4.5-star Townsville hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 9 levels
  • Built in 2014
  • Dry cleaning
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (5.5 km / 3.4 mi)
  • Train station: Townsville Station (1.1 km / 0.7 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Q Resorts Paddington offers 52 air-conditioned accommodations with hair dryers and irons/ironing boards. Digital television is provided. Bathrooms include showers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • Television
  • Digital channels
  • Microwave
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5:00 PM
  • Saturday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5:00 PM
  • Saturday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q Resorts Paddington Aparthotel Townsville
  • Q Resorts Paddington Aparthotel
  • Q Resorts Paddington Townsville
  • Q Resorts Paddington
  • Q Resorts Paddington Hotel Townsville
  • Q Resorts Paddington Hotel
  • Q Resorts Paddington Hotel
  • Q Resorts Paddington Townsville
  • Q Resorts Paddington Hotel Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.