"Close to the footy But the room smelt of musky water and got worse when uou closed it up " More
You can enjoy a TV with cable channels, and each apartment features free WiFi, free wired Internet, and a balcony. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a hair dryer, and an iron/ironing board are also available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and dry cleaning/laundry services. Other amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of free self parking.
Sights within a 20-minute walk of this 4.5-star South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.
10 Mar. 2022 by Oaks Management
Hi Andrew, Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!! Kind regards,
7 Jan. 2022 by Oaks Metropole
Please accept my apologies that your overall experience did not living up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards,
23 Dec. 2021 by Oaks Metropole
Thank You & we look forward to welcome you in near future
31 Dec. 2021 by Oaks Metropole
Dear Justine, Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly .We apologize that our service did not satisfy your expectations. KInd regards,
23 Dec. 2021 by Oaks Metropole
Thank You & we look forward to welcome you in near future. We will look into the carpet smell.
Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. The luxury Oaks Townsville Metropole Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4.5-star Townsville aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.