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Aparthotel

Oaks Townsville Hotel

4.5 star property

Photo gallery for Oaks Townsville Hotel

Lunch and dinner served
View from room
Meeting facility
Desk, iron/ironing board, cots/infant beds, free WiFi
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is AU$159
includes taxes & fees
31 May - 1 June

Explore the area

View map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Studio

Room amenity

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Mt Stuart Studio

Room amenity

Mt Stuart Studio

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for City Studio

View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Townsville

A luxury stay in Townsville awaits you at Oaks Townsville Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A balcony, a DVD player and a hairdryer are also available. .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a games room. Other amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.
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What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.3 km
  • Museum of Tropical Queensland - 15 min walk - 1.3 km
  • Queensland Country Bank Stadium - 18 min walk - 1.6 km
  • The Strand Beach - 20 min walk - 1.7 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪The Pier - ‬3 min drive
  • ‪Flinders Street Wharves - ‬15 min walk
  • ‪Grill'd - ‬8 min walk
  • ‪Hooch and Fellow - ‬14 min walk

About this property

Oaks Townsville Hotel

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Hotel offers its guests an outdoor pool and a fitness centre. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
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4.3 out of 5, Excellent, 1,000 reviews
The price is AU$180
includes taxes & fees
29 May - 30 May
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 9:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M

Oaks M Palmer

Oaks M Palmer Hotel

Oaks M Palmer Hotel South Townsville

Oaks M Palmer South Townsville

Oaks M Palmer Apartment South Townsville

Oaks M Palmer Apartment

Oaks Metropole Hotel South Townsville

Oaks Metropole South Townsville

Oaks Metropole

Oaks Metropole Townsville

Oaks Metropole Hotel

Oaks Townsville Metropole

Oaks Townsville Metropole Hotel Aparthotel

Oaks Townsville Metropole Hotel South Townsville

Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

What is the cancellation policy at Oaks Townsville Hotel?

Oaks Townsville Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 31 May 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Hotel?

Yep, Oaks Townsville Hotel has a free self car park.

Are there any beaches close to Oaks Townsville Hotel?

The closest beach to Oaks Townsville Hotel is The Strand Beach (2 km).

Does Oaks Townsville Hotel have a pool?

Oaks Townsville Hotel has an outdoor pool.

What makes Oaks Townsville Hotel a romantic place to stay?

Ocean-view dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Townsville Hotel.

Is Oaks Townsville Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Townsville Hotel is a hit with families.

Is there a free airport shuttle available at Oaks Townsville Hotel?

No, Oaks Townsville Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Townsville Hotel?

Yep, you can grab a meal at Oaks Townsville Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Oaks Townsville Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Hotel?

No, only service animals are allowed.

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 833 out of 1592 reviews
Rating 8 - Good. 544 out of 1592 reviews
Rating 6 - Okay. 134 out of 1592 reviews
Rating 4 - Poor. 54 out of 1592 reviews
Rating 2 - Terrible. 27 out of 1592 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mika

Liked: Cleanliness
Nice spot, good price
Stayed 5 nights in May 2026

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness
Reasonably good , noisy during afternoon with drills being used in building noise echoing.. Fire alarm test not long after checkin ..
Stayed 1 night in May 2026

8/10 Good

Jia Hui Jilina

Liked: Cleanliness
The apartment is a little tad old. Can do with some upgrade works. The chair in the room has leather tearing and the toilet bowl was leaking water.
Stayed 2 nights in May 2026

8/10 Good

Charles

Liked: Cleanliness
Overall, my stay at Oaks Townsville was a wonderful experience. The hotel itself was excellent in every way — the rooms, the facilities, the cleanliness, and the general atmosphere were all top-notch. I truly have no complaints about the hotel itself. However, my experience took a turn during dinner last night. One of the waiters (wearing a blue and white coloured shirt) was noticeably condescending in his manner and seemed to make little effort to be kind or courteous to guests. It was disappointing, especially after such a great stay up to that point.
Stayed 1 night in Apr 2026

8/10 Good

Dartagnan

Disliked: Cleanliness
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
Stayed 1 night in Mar 2026

6/10 Okay

Joanna

Liked: Cleanliness, amenities
Hard to believe the furniture inside the room is in such a poor status. Not sure where the pride of the hotel !
Stayed 1 night in Feb 2026

8/10 Good

John

Business traveller
Liked: Cleanliness
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, room comfort
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Mariajose, Fort Wayne

Stayed 1 night in Dec 2025

4/10 Poor

Grant, Redcliffe

Travelled with partner
Disliked: Property conditions & facilities
Very tired room. Furniture broken and the room smelt mouldy.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy, Townsville

Liked: Cleanliness, amenities, property conditions & facilities
Love staying at Oaks
Stayed 1 night in Dec 2025

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Paul

Stayed 2 nights in Nov 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, amenities
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, room comfort
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025

8/10 Good

Terry

Liked: Room comfort
House keeping & maintenance need improvement
Stayed 6 nights in Nov 2025

8/10 Good

jeeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 2 nights in Nov 2025

8/10 Good

Darren, Mount Eliza

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and tidy. Staff were pleasant. Thought the area was average until we went out Friday night and found it was the place to be. Great spot. Toilet flush button got jammed a couple of times but okay. Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer….. The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Stayed 2 nights in Nov 2025

8/10 Good

Allison

Stayed 2 nights in Nov 2025

10/10 Excellent

Catlin

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Lourdes

Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, room comfort
East check in. Room well equipped for size of room. Small verandah, but not pleasant on verandah with air con blowing and mostly only rooftop views on 3rd floor. Cooking facilities and washer dryer. Everything clean.
Stayed 1 night in Oct 2025