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4.7 out of 5

"Spacious clean and modern units. A pleasure to stay. " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

A luxury stay in Townsville awaits you at Itara Apartments. Within steps you'll find Riverway Lagoon and Tony Ireland Stadium. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find a conference center, a coffee shop/café, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4.5-star Thuringowa Central aparthotel, you'll be 1.1 km (0.7 mi) from Willows Shopping Centre.

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Itara Apartments ratings based on 159 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Itara Apartments

Everyone (61) Couples (22) Family (81)
5 out of 5
Spacious clean and modern units. A pleasure to stay.

Posted by , from Sunshine Coast on 16 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Reception

Thank you for your lovely review Geoff. Wishing you safe travels.

5 out of 5
Good location easy access excellent walking track good view

Posted by on 27 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Reception

Thank you for the lovely rating & feedback! We hope to welcome you back on your next visit to Townsville.

5 out of 5
Views of the river, size of apartments, access to city, austar didn't work,

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Reception

Thank you for your review and feedback. There hasn't been any known outages of the Austar connection, but should you experience any issues for this or similar during your stay, please let Reception know so that we can coordinate it to be fixed. Wishing you a Merry Christmas.

4 out of 5

Posted by on 7 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Reception

Thank you for your review. We hope to welcome you back to the property in the near future.

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Management

Thank you for your kind rating of our apartments. We hope that you will stay again.

4 out of 5
Great place to stay, the river view off our balcony was gorgeous!

Posted by on 14 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Managerment

Thank you for this lovely review of the apartments. We are glad that you enjoyed your time with us and loved the view form the apartments balcony. We are so very lucky to have the Ross River right at our door step. We hope that you will consider staying with us again on your next visit to Townsville.

5 out of 5
In a great location, plenty of parking and good walks nearbye.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Management

Thank you for your lovely review of the apartments. We are glad that you enjoyed your stay with us and found the apartments to be in a great location with plenty of parks and walking tracks for you and your family to utilize. We hope to welcome you back to on your next visit to Townsville.

5 out of 5
Staff were so friendly and helpful. Apartment was amazing view of river was so relaxing.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Management

Thank you so much for this wonderful review! We are so glad that you through so highly of the apartments and our staff! We will be sure to pass this onto them. We look forward to your next stay with us.

4 out of 5
It was clean neat quiet. Nice park The vertical blinds in the bedroom didn’t create a dark space to sleep. So bedroom was very light from 5 am Needs better standard of r privacy

Posted by on 8 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by management

Thank you for your kind review. We are glad that you found the apartment to be clean, neat and quiet! We take all guest feedback on board and will pass this on to the appropriate management. We hope that you will stay with us again on your next visit to Townsville.

5 out of 5
Very convenient location, modern and clean. Perfect stay for a large of 7.

Posted by , from Cairns on 26 Sep. 2018

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Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Itara Apartments. Self parking is free. You'll have access to the outdoor pool and health club at a partner property. This 4.5-star Townsville aparthotel is smoke free.

  • 52 guestrooms or units
  • 4 levels
  • 4 buildings
  • Built in 2009
  • Coffee shop
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Townsville, QLD (TSV) (11.4 km / 7.1 mi)
  • Parking: Free self parking

Room Amenities

Itara Apartments offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-5 PM on public holidays.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Itara Apartments
  • Itara Apartments Condon
  • Itara Condon
  • Itara Apartments Apartment Thuringowa Central
  • Itara Apartments Apartment
  • Itara Apartments Thuringowa Central
  • Itara Apartments Aparthotel
  • Itara Apartments Thuringowa Central
  • Itara Apartments Aparthotel Thuringowa Central

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.