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Hotel Allen

3.0 star property
Comfortable Townsville motel in North Ward with free parking

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Photo gallery for Hotel Allen

View from property
Outdoor pool
Front of property
Shower, towels
Bed sheets
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Eyre Street, North Ward, QLD, 4810
  • Popular LocationThe Strand Beach3 min walk
  • Popular LocationMagnetic Island Ferry Terminal19 min walk
  • Popular LocationQueensland Country Bank Stadium4 min drive
  • AirportTownsville, QLD (TSV)12 min drive

Room options

Quadruple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Standard Quadruple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Triple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Studio Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

Single Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Townsville

At Hotel Allen you'll be within a short 5-minute stroll of The Strand Beach and Queens Gardens. Highlights at this motel include an outdoor swimming pool, free self-parking and a bar/lounge. .The bistro, Hotel Allen Bistro, is open for breakfast. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. .Attractions within a 10-minute drive of this 3-property class North Ward motel include Magnetic Island Ferry Terminal and Queensland Country Bank Stadium.

What's nearby

  • The Strand Beach - 3 min walk
  • Strand Park - 7 min walk
  • Castle Hill - 10 min walk
  • Magnetic Island Ferry Terminal - 19 min walk
  • Queensland Country Bank Stadium - 4 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • Seaview Hotel - 3 min walk
  • McDonald's - 1 min walk
  • Strand Souvlaki Bar - 3 min walk
  • Anelay Rooftop Bar & Restaurant - 6 min walk
  • Longboard Bar & Grill - 4 min walk

About this property

Hotel Allen

Comfortable Townsville motel in North Ward with free parking
As a guest of Hotel Allen, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Self parking is free.

This 3-star Townsville motel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
Hotel Allen offers 51 accommodations with air conditioning. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Arrivals after midnight cannot be accommodated at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cots (infant beds) are available for AUD 15 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

What is the cancellation policy at Hotel Allen?

Hotel Allen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Allen?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hotel Allen on 13 June 2024 start from AU$95.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Allen?

Yep, Hotel Allen has a free self car park.

Are there any beaches close to Hotel Allen?

Yep, Hotel Allen is a short 3-minute walk from The Strand Beach.

Does Hotel Allen have a pool?

Hotel Allen has an outdoor pool.

Does Hotel Allen have a waterslide?

No, there is no waterslide at Hotel Allen, but Strand Waterpark is a short 9-minute walk away.

Is there a free airport shuttle available at Hotel Allen?

No, Hotel Allen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Allen?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Allen?

No, only service animals are allowed.

Hotel Allen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 689 reviews" "
Rating 8 - Good. 273 out of 689 reviews" "
Rating 6 - Okay. 135 out of 689 reviews" "
Rating 4 - Poor. 44 out of 689 reviews" "
Rating 2 - Terrible. 43 out of 689 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

ian

Liked: Staff & service
Disliked: Cleanliness
price of stay it is dated cool helpfull staff
Stayed 4 nights in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness
Handy for me
Stayed 1 night in Apr 2024

8/10 Good

Carl

Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior nice and clean, exterior shabby
Stayed 1 night in Mar 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Stayed 3 nights in Feb 2024

2/10 Terrible

Falekaono

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stinks& no kitchens
Stayed 1 night in Feb 2024

2/10 Terrible

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs total refurbish fancy coles putting this type of property out to the market
Stayed 4 nights in Feb 2024

2/10 Terrible

Keith

Disliked: Cleanliness, amenities, property conditions & facilities
The property needs severe renovations absolutely disgusting room with plaster ofc the walls above skirting boards due to dampness coming through the wall from the bathroom. Mould on the bzthroom ceiling and mould on the bottom of the shower curtin. No internet available to guests, no sdvice given that the entry at nigth is in the street around the corner.... worst place I have ever stayed in... discusting room would not pass a health inspection, exhaust fan in bathroom not working but sign on mirror in bathroom requests that guests close bathroom door and use exhaust fan because the steam WILL set off the smoke detector... unbelievable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms friendly staff
Stayed 1 night in Feb 2024