Skip to main content
Beginning of main content
4.1 out of 5

"The bathroom ventilation fan that we were told to use did not work and repairs to the sink with black silicon was very unsightly. There was no microwa ... " More

By a verified traveller on Tue 30 Jun 2020

Enter dates to see availability

Select your room to view prices

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$69* Per night/room 5 Aug. - 6 Aug.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

At Hotel Allen you'll be within just a 10-minute stroll of The Strand Beach and Queens Gardens. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs and coffee/tea makers are featured in all 51 rooms.

The bistro, Hotel Allen Bistro, is open for breakfast. At the motel's own bar/lounge, you can stop for a drink. Additionally, you'll find laundry facilities, free newspapers in the lobby, and luggage storage.

With a stay at this 3-star North Ward motel, you'll be 1.6 km (1 mi) from Magnetic Island Ferry Terminal.

Hotel Allen ratings based on 494 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Allen

Everyone (317) Couples (80) Students (2) Family (89) Other (2)
3 out of 5
The bathroom ventilation fan that we were told to use did not work and repairs to the sink with black silicon was very unsightly. There was no microwave, the fridge had to be closed with a latch and the room windows would not open.

Posted by , from Diddillibah, Sunshine Coast, Queensland on 30 Jun. 2020

Was this review helpful to you?
4 out of 5
Rooms had everything you need for overnight stay and reasonably priced. Great facilities, bar and restaurant on site with great service and options. Close to everything! Less than 5 min walk to strand, coles across the street. Only concern, no secure parking for guest.

Posted by on 24 Jan. 2020

Was this review helpful to you?
2 out of 5
The location is excellent but the Hotel needs refurbishing and new airconditioners. I was originally in a room with a box aircon and had to be moved to a single room with a split system because of the noise from the aircon. On moving the outside noises from the aircons was still there. I liked having the foxtel movie channels and the food and staff are very helpful and welcoming.

Posted by on 20 Nov. 2019

Was this review helpful to you?
5 out of 5
Peaceful had everything at walking distance staff were friendly and the pool looked inviting

Posted by on 7 Nov. 2019

Was this review helpful to you?
4 out of 5

Posted by on 5 Nov. 2019

Was this review helpful to you?
4 out of 5
Only problem was air directed on to one bed it should be center of the room

Posted by on 11 Oct. 2019

Was this review helpful to you?
1 out of 5
Nothing to like about this property. Dirty, no bedside tables, rotting walls & doors, toilets not working, unfulfilled promises to send maintenance over. Couldn’t recommend under any circumstance.

Posted by on 8 Oct. 2019

Was this review helpful to you?
5 out of 5
Close to the Strand and great food and drinks and a swimming pool

Posted by on 20 Aug. 2019

Was this review helpful to you?
3 out of 5
The place was jaded and very noisy, mattresses were old and springs could be felt while sleeping

Posted by on 24 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Jul. 2019 by carole

Thanks for your review,

4 out of 5
Not far from town easy to get around. Shame about the weather.

Posted by on 13 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jul. 2019 by Carole

Thanks for your review

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Hotel Allen also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 51 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (5.6 km / 3.5 mi)
  • Train station: Townsville Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hotel Allen offers 51 accommodations with air conditioning. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Air conditioning

Food & Drink

Hotel Allen Bistro - This bistro serves breakfast only. Guests can enjoy drinks at the bar.

Onsite venue #2 - sports bar. Open daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Public or Gaming BarsIf you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Arrivals after midnight cannot be accommodated at this property.

The front desk at this property is open daily from 7 AM - 8:30 PM.
Guests arriving after hours will need to go to the following location to check in: Public or Gaming Bars
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Allen North Ward
  • Allen North Ward
  • Hotel Allen Motel
  • Hotel Allen North Ward
  • Hotel Allen Motel North Ward
url importing http://www.wotif.com/Townsville-Hotels-Hotel-Allen.h9721031-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Townsville-Hotels-Hotel-Allen.h9721031-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Townsville-Hotels-Hotel-Allen.h9721031-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.