Standard Room Queen Bed
Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$109 per night
ADVERTISING SPONSORED LISTING
Mercure Townsville
166 Woolcock Street,
Currajong,
1800 796 370
"Professional and well laid out business oriented hotel with a tropical feel. Reasonable value but they join you to the email assault whether you as ... " More
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Hotel Description
You can enjoy flat-screen TVs with satellite channels, and all 162 rooms feature free WiFi, coffee/tea makers, and safes. You'll find nice touches like free toiletries and premium bedding to enhance your stay. 24-hour room service, hairdryers, and irons/ironing boards are also available.
The restaurant, Celsius Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy access to 2 outdoor tennis courts along with a kids' swimming pool and pool loungers. 7320 square feet (680 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free RV/bus/truck parking.
With a stay at this 3.5-star Currajong hotel, you'll be 6.5 km (4.1 mi) from Magnetic Island Ferry Terminal.
Mercure Townsville ratings based on 650 Verified Reviews
Room cleanliness
4.0 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Mercure Townsville
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Good hotel. Very cute and welcoming. Shame the lights didn't work in the actual room and the bathroom.
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Comment from Hotel Management
16 Jan 2019 by Nikola
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our rooms are unfortunately still on the old system of having a master switch which can be very confusing. I am very sorry this was an issue when you stayed but it is certainly something for future we will be changing in our rooms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
Excellent hotel, clean, comfortable and staff plesant and helpful. Would definitely stay again.
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Comment from Hotel Management
16 Jan 2019 by Nikola
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a comfortable stay at our hotel. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
Room had been renovated which was good but shower water pressure was extremely poor, basically a dribble. Also the fridge door was on the wrong side making it difficult to get in to due to furniture being in front of it. Curtains could be darker as they let a lot of light in at night with lights on outside all night.
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Comment from Hotel Management
15 Dec 2018 by Nikola
Dear Robbie, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive and constructive feedback. I will be sure to share your comments with our team. We appreciate your thoughts on the room and the issues you found and have had both our maintenance and housekeeping managers look into this further. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
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Comment from Hotel Management
29 Oct 2018 by Nikola
Dear Guest, We very much appreciate your review regarding your stay at the Mercure Townsville as it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
Very impressed with the hotel staff. I travel a lot for work and here I genuinely felt welcomed. The staff and attitude is exemplary. Well done team!
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Comment from Hotel Management
19 Oct 2018 by Nikola
Dear Gypsy, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day so to hear your feedback on the staff is truly wonderful. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager
Not really near the beach but beautiful lake right there. Good to see staff taking care of the wild life that live around the lake feeding and putting out fresh water daily .Nothing was too much trouble for staff from front of house, restaurant and house keeping . All done with a smile . Congratulations to all concerned.
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Comment from Hotel Management
15 Oct 2018 by Nikola
Dear Joyce, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager
Room was clean but very small. Not what I was expecting. Staff were friendly. Breakfast was good but coffee was from a machine and terrible. Overall experience was ok.
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Comment from Hotel Management
15 Oct 2018 by Nikola
Dear Guest, We very much appreciate your review regarding your stay at the Mercure Townsville as it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
The facilities are great and well thought out - don't feel as though you're on top of other guests.
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Comment from Hotel Management
15 Oct 2018 by Nikola
Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had a comfortable & relaxing stay at our hotel and also enjoyed the layout of the resort style property. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikola Murphy Rooms Division Manager
The room was in excellent condition and the meal we had at the restaurant food was top grade
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Comment from Hotel Management
20 Sep 2018 by Nikola
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and also our restaurant. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be certain to pass on your wonderful feedback to our whole team. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Nikola Murphy Rooms Division Manager
About the Mercure Townsville
Location 166 Woolcock Street, Currajong, QLD 4812Property Features
Mercure Townsville offers its guests an outdoor pool, outdoor tennis courts, and a kid's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 7320 square feet (680 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and a garden are also featured at the family-friendly Mercure Townsville. Self parking is free. This 3.5-star Currajong hotel is smoke free.
- 162 guestrooms or units
- 2 levels
- 7320 sq ft of conference space
- 680 sq. m of conference space
- Dining venue
- Bar by the pool
- Bar or lounge
- Deli
- Childcare (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Business centre (24 hours)
- Conference centre
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Outdoor picnic space
- Newspapers in lobby (free)
- Television in lobby
- Bellhop
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Children's pool
- Free WiFi
- Outdoor tennis courts - 2
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking , Free RV, bus, truck parking
Transport
- Airport: Townsville, QLD (TSV) (3.2 km / 2 mi)
- Train station: Townsville Station (3.9 km / 2.4 mi)
- Parking: Free self parking and RV/bus/truck parking
Room Amenities
Mercure Townsville offers 162 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Currajong hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Films for purchase
- Coffee maker
- Luxury bedding
- Shower
- Cribs (free)
- Housekeeping (daily)
- Hairdryer
- Safe
- Toiletries (free)
- Iron and ironing board
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Celsius Restaurant – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Late-night fare is available from 24-hour room service.
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 27 for adults and AUD 0 for children (approximately)
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Mercure Townsville Hotel
- Mercure Townsville
- Mercure Hotel Townsville
- Mercure Townsville Hotel Townsville
- Accor Hotel Townsville
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
