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4.5 out of 5

"Great service. Lady in reception (Tammy?) was very helpful. Checking in was hassle free which is a blessing after a 9hr drive. And the apartment was v ... " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

A luxury stay in Townsville awaits you at Quest Townsville on Eyre. Within a 20-minute stroll, you'll find Strand Park and Castle Hill. Highlights at this property include an outdoor swimming pool and in-room free WiFi.

You can enjoy an LED TV with digital channels, and each apartment features a coffee/tea maker, free bottled water, and a safe. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A phone, an iron/ironing board, and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, a free grocery shopping service, and a garden. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4.5-star North Ward property include Magnetic Island Ferry Terminal and Cluden Racecourse.

Standard Studio (Studio Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$150* Per night/room 10 Jul. - 11 Jul.

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 7 Twin Beds Maximum Occupancy 7 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium 1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Townsville on Eyre ratings based on 58 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Townsville on Eyre

Everyone (44) Couples (5) Family (6)
5 out of 5
Great service. Lady in reception (Tammy?) was very helpful. Checking in was hassle free which is a blessing after a 9hr drive. And the apartment was very clean which always helps as well!

Posted by on 2 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We appreciate your review and do hope you enjoyed your Townsville visit. Best regards Jason Yule Property Manager

5 out of 5

Posted by on 7 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We do hope you enjoyed your visit to the city and hope to welcome you back when next you visit. Kind regards Jason Yule Property Manager

4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Jason

Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do appreciate your review and the team do hope to welcome you back when next you visit the city. Kind Regards Jason Yule Property Manager

4 out of 5
Friendly staff ... very quite which was wonderful. Easy check in and check out.

Posted by on 9 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Jason

Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do hope you enjoyed your visit to the city and we do hope to welcome you back. Kind regards Jason Yule Property Manager

5 out of 5
the staff are amazing very friendly and helpful. The rooms are very clean and comfortable. Great location close to everything. Will definatly stay again when in Townsville

Posted by on 8 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Jason

Dear Traveler Thank you for your recent 5 star review of Quest Townsville on Eyre. Our team really enjoy their roles within the hotel and it shows in the friendly helpful service. We do hope to welcome you back when next you visit Townsville. Best regards Jason Yule Property Manager

5 out of 5
Friendly receptionist! Clean and tidy rooms, comfortable bed, quiet surroundings.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

4 Jul. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We appreciate your review and trust you enjoyed your visit to the city. Kind regards Jason Yule Property Manager

4 out of 5
Room layout was very convenient for young families

Posted by on 23 Jun. 2019

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Comment from Hotel Management

4 Jul. 2019 by Jason

Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do appreciate your review and we hope to welcome you back when next you visit the city. Kind Regards Jason Yule Property Manager

4 out of 5
Staff were wonderful!!! Accomodation was very good. We will be back.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Jason

Dear Stan Thank you for your recent review of Quest Townsville on Eyre. We do appreciate your review and look forward to welcoming you back when next you visit Townsville. Kind Regards Jason Yule Property Manager

5 out of 5
Quiet rooms friendly reception but no free wifi with room

Posted by on 8 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jason

Dear Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do hope to welcome you back when next your visit Townsville. Kind Regards Jason Yule Property Manager

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We do hope to welcome you back in the future. Kind regards Jason Yule Property Manager

Property Features

Quest Townsville on Eyre offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this apartment measures 872 square feet (81 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Townsville on Eyre also features barbecue grills, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Townsville apartment is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • 872 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (6.2 km / 3.8 mi)
  • Train station: Townsville Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Townsville on Eyre offers 85 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 9:00 AM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 15 per person (one way)
  • Self parking fee: AUD 10 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Townsville Eyre Apartment
  • Quest Eyre Apartment
  • Quest Townsville Eyre
  • Quest Eyre
  • Quest Townsville on Eyre
  • Quest Townsville On Eyre Ward
  • Quest Townsville on Eyre Apartment
  • Quest Townsville on Eyre North Ward
  • Quest Townsville on Eyre Apartment North Ward

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.