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4.4 out of 5

"The staff were absolutely amazing, went over and above to help us when needed. We stayed for 2 weeks at Quest on Eyre, definitely will be staying ther ... " More

By a verified traveller on Fri 29 Dec 2023

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Hotel Description

A luxury stay in Townsville awaits you at Quest Townsville on Eyre. Within a 20-minute stroll, you'll find Strand Park and Castle Hill. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, a free grocery shopping service, and a garden. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star North Ward hotel include Magnetic Island Ferry Terminal and Cluden Racecourse.

Standard Studio (Studio Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 28 Apr. - 29 Apr.

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 7 Twin Beds Maximum Occupancy 7 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Townsville on Eyre ratings based on 84 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Townsville on Eyre

Everyone (55) Couples (11) Family (16)
5 out of 5

Posted by on 11 Mar. 2024

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5 out of 5
The staff were absolutely amazing, went over and above to help us when needed. We stayed for 2 weeks at Quest on Eyre, definitely will be staying there when visiting again.. was so good that a gun was there as my 2 big sons, were in there everyday. Thank you again Quest and staff.. particularly the cleaning staff, always smiling and happy and friendly.. definitely recommend families stay here. The 3 bedroom apartments are great

Posted by on 29 Dec. 2023

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1 out of 5

Posted by on 24 Sep. 2023

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5 out of 5
Awesome location and so convenient to Townsville attractions.

Posted by on 3 Sep. 2023

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4 out of 5
We moved here from another hotel that was far inferior. The Quest was clean and moser and had all the things we needed. The staff were very friendly and helpful.

Posted by on 1 Aug. 2023

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5 out of 5
Highly recommended

Posted by on 12 Jul. 2023

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3 out of 5
Very boring architecture , no view , felt as though we were incarcerated

Posted by on 6 Jun. 2023

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5 out of 5
My booking was last minute and all the regular properties I stay at were booked out, so I didn’t really have much of a choice for accommodation. This particular property wouldn’t have normally been something I’d choose. I must say that I was pleasantly surprised and this property exceeded my expectations. I will definitely stay here again. Convenient location.

Posted by on 4 Jun. 2023

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2 out of 5
I didn’t like the bathroom - it leaked and flooded the floor and bath mat

Posted by on 9 May 2023

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5 out of 5
Roomy and modern. Beds were incredibly comfortable.

Posted by on 7 Jan. 2023

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Property Features

Quest Townsville on Eyre offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Townsville on Eyre also features barbecue grills, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Townsville hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • 872 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Townsville Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Townsville on Eyre offers 85 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 1
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10–25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Self parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Townsville Eyre Apartment
  • Quest Eyre Apartment
  • Quest Townsville Eyre
  • Quest Eyre
  • Quest Townsville on Eyre
  • Quest Townsville on Eyre Hotel
  • Quest Townsville on Eyre North Ward
  • Quest Townsville on Eyre Hotel North Ward

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.