4.5 out of 5

"Nice comfortable stay. Clean and tidy. Simple check-in free parking. " More

By a verified traveller on Sun 20 May 2018

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Hotel Description

A luxury stay in North Ward awaits you at Quest Townsville on Eyre. Within just a 10-minute stroll, you'll find The Strand Beach and Strand Waterpark. Highlights at this property include an outdoor swimming pool and in-room LED TVs.

Each apartment is soundproofed and features an iPod dock, WiFi and wired Internet. In-room dining is easy with amenities like a fridge, a microwave and a hob. Cable TV, a DVD player and a coffee/tea maker are also available.

This business-friendly apartment offers a fitness centre, a business centre and a free food/drink shopping service. Other amenities include WiFi in public areas and laundry facilities. Continental breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star North Ward property, you'll be 1.5 km (1 mi) from Magnetic Island Ferry Terminal.

Standard Studio (Studio Apartment)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136 per night

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 7 Twin Beds Maximum Occupancy 7 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium 1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Townsville on Eyre ratings based on 51 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Townsville on Eyre

Everyone (42) Couples (3) Family (3)
4 out of 5
Staff were wonderful!!! Accomodation was very good. We will be back.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Jason

Dear Stan Thank you for your recent review of Quest Townsville on Eyre. We do appreciate your review and look forward to welcoming you back when next you visit Townsville. Kind Regards Jason Yule Property Manager

5 out of 5
Quiet rooms friendly reception but no free wifi with room

Posted by on 8 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jason

Dear Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do hope to welcome you back when next your visit Townsville. Kind Regards Jason Yule Property Manager

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We do hope to welcome you back in the future. Kind regards Jason Yule Property Manager

5 out of 5
Great location, friendly staff , lovely self contained appartments with everything you need ! daily house keeping is good .

Posted by on 8 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jason

Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do hope to welcome you back when next your visit Townsville. Kind Regards Jason Yule Property Manager

2 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Jason

Thank you for your recent review, its disappointing you didn't provide further detail or make contact with our team to resolve any issues you may have had, as we are well known for a friendliness and service.

5 out of 5
Quiet location, easy to get to. Very friendly service. Spacious rooms. Need some movie channels on fox.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We appreciate your review. the hotel in central to all the city has to offer. We do hope to welcome you back when next you visit the city. Kind Regards Jason Yule Property Manager

4 out of 5

Posted by on 15 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Jason

Dear Traveler Thank you for your recent review of Quest Townsville on Eyre. We do hope to welcome you back in the future. Kind Regards Jason Yule Property Manager

5 out of 5
Balcony room with view on 3rd floor..close to the strand.. great little restaurants close by

Posted by on 13 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We do hope to welcome you back when next you visit Townsville. Best wishes Jason Yule Property Manager

5 out of 5

Posted by on 13 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Jason

Thank you for your recent positive review of Quest Townsville on Eyre. We do hope to welcome you back in the future. Kind Regards Jason Yule Property Manager

5 out of 5
Tammie on reception was incredibly friendly, likely the most enjoyable check in experience I've had. Hotel is very neat and clean.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

1 Mar. 2019 by Jason

Dear Traveler Thank you for your recent positive review of Quest Townsville on Eyre. We do appreciate your kinds word and have passed on your feedback to Tammie. We do hope to welcome you back when next you visit the city. Best regards Jason Yule Property Manager

Property Features

Quest Townsville on Eyre offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business centre and a meeting room. Event space at this apartment measures 872 square feet (81 square metres) and includes conference rooms. A round-trip airport shuttle (available 24 hours) is available for a fee. The luxury Quest Townsville on Eyre also features a BBQ, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star North Ward apartment is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • 872 sq ft of conference space
  • 81 sq. m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (6.2 km / 3.8 mi)
  • Train station: Townsville Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Townsville on Eyre offers 85 forms of air-conditioned accommodation with iPod docking stations and DVD players. 42-inch LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • iPod dock
  • LED television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 10 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per night (4-device limit, rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per night (4-device limit, rates may vary)
  • Fee for wired Internet in public areas: AUD 9.95 per night (rates may vary)
  • Airport shuttle fee: AUD 15 per person (one way)
  • Self-parking fee: AUD 10 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Townsville Eyre Apartment
  • Quest Eyre Apartment
  • Quest Townsville Eyre
  • Quest Eyre

You should know

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.