4.1 out of 5

"My room, on the top floor, was quiet, clean and very comfortable. Staff on arrival were very efficient and friendly. It was nice to enter a room and n ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Madison Plaza Townsville places you in the center of Townsville, within just a 10-minute stroll of Catholic Diocese of Townsville and within 30 minutes of Queens Gardens. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

All 93 rooms feature LCD TVs with DVD players, and you can enjoy coffee/tea makers, hairdryers, and phones. Additionally, fridges, irons/ironing boards, and desks are available.

For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4-star Townsville hotel include Castle Hill and Willows Shopping Centre.

Business Room (Shower over Bath)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$70 per night

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Madison Plaza Townsville ratings based on 1,049 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Madison Plaza Townsville

Everyone (789) Couples (167) Business (10) Family (76) Other (3)
4 out of 5

Posted by on 18 Jan 2019

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4 out of 5

Posted by on 15 Jan 2019

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4 out of 5
Nice hotel to stay at. Very comfortable too. Friendly staff

Posted by on 13 Jan 2019

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4 out of 5

Posted by on 13 Jan 2019

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4 out of 5

Posted by on 13 Jan 2019

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3 out of 5
When it rained it leaked water from the ceiling. No hairdryer.

Posted by on 11 Jan 2019

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4 out of 5

Posted by on 7 Jan 2019

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4 out of 5
Easy access to restaurants and café. Parking is a bit of an issue.

Posted by on 7 Jan 2019

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5 out of 5
The staff were excellent, making every effort to meet my requirements!

Posted by on 6 Jan 2019

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3 out of 5
Hotel was fine however there was no hot water. Staff were friendly and location was great.

Posted by on 3 Jan 2019

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About the Madison Plaza Townsville

Location 409 Flinders St., Townsville, QLD 4810

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Madison Plaza Townsville also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (6.2 km / 3.8 mi)
  • Train station: Townsville Station (1.3 km / 0.8 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Madison Plaza Townsville offers 93 forms of air-conditioned accommodation with DVD players and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2016.

  • LCD television
  • DVD player
  • Fridge
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, and AUD 20 and AUD 30 for children (approximately)
  • Self-parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Plaza Townsville Hotel
  • Chifley Plaza Townsville
  • Madison Plaza Townsville Hotel

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.