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Madison Plaza Townsville

4-star property
409 Flinders St., Townsville, QLD 1800 796 370
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3.9 out of 5
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See all 988 Wotif Reviews

"the beds and shower were good for the price and staff was really good for what was going on with covid 19. But there was mould in the shower and abo ... " More

By a verified traveller on Thu 26 Mar 2020

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Hotel Description

Madison Plaza Townsville places you in the center of Townsville, connected to a shopping center and within a 30-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

All 93 rooms feature LCD TVs with DVD players, and you can enjoy coffee/tea makers, hair dryers, and phones. Irons/ironing boards, desks, and free toiletries are also available.

This business-friendly hotel offers free WiFi in public areas, dry cleaning/laundry services, and luggage storage. Additionally, you'll find laundry facilities, a television in a common area, and a vending machine. There's also the convenience of RV/bus/truck parking.

Places within a 30-minute walk of this 4-star Townsville hotel include Townsville Entertainment & Convention Centre and Queens Gardens.

Business Room (Shower over Bath)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$85* Per night/room 16 Jun. - 17 Jun.

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Madison Plaza Townsville ratings based on 988 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Madison Plaza Townsville

Everyone (748) Couples (104) Business (10) Family (89) Other (3)
1 out of 5

Posted by on 23 Apr. 2020

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Comment from Hotel Management

27 Apr. 2020 by Sharna

Thanks for your feedback!

4 out of 5

Posted by on 7 Apr. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thank you for sharing your feedback!

3 out of 5

Posted by on 28 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thank you for taking the time to review Madison Plaza Townsville. We value your feedback and look forward to welcoming you back soon. Kind Regards, Sharna Baldonado

4 out of 5
the beds and shower were good for the price and staff was really good for what was going on with covid 19. But there was mould in the shower and above the air con and the room smelt of mould and cigarettes. But for the price we really can’t complain.

Posted by on 26 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thank you for taking the time to review Madison Plaza Townsville. We value your feedback and look forward to welcoming you back soon. Kind Regards, Sharna Baldonado

2 out of 5
There was a very strong wet musty smell as you enter reception and the room smelt worse.

Posted by on 17 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thank you for taking the time to review Madison Plaza Townsville. Please be assured, should you have contacted reception with your concerns, they would have been prompt to provide a solution. We value your feedback and look forward to welcoming you back soon. Kind Regards, Sharna Baldonado

5 out of 5
Fab experience, location was perfect, staff were lovely, and the room had everything we needed - excellent size

Posted by on 17 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thanks for your glowing review! We value your feedback and look forward to welcoming you back again soon. Kind Regards, Sharna Baldonado

3 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thanks for sharing your feedback!

3 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thanks for your feedback.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thanks for reviewing Madison Plaza Townsville!

2 out of 5
Room was nice staff was nice but someone on our floor kept us awake all night with loud talking and laughing in hallway then someone sat for hours till 5.30am banging loudly on someones door constantly. We left early because of it and when i told the receptionist, she just shrugged me off basicley

Posted by , from Townsville on 9 Mar. 2020

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Comment from Hotel Management

7 Apr. 2020 by Sharna

Thank you for taking the time to review Madison Plaza Townsville. We value your feedback. Kind Regards, Sharna Baldonado

About the Madison Plaza Townsville

Location 409 Flinders St., Townsville, QLD 4810

Property Features

Madison Plaza Townsville offers its guests an indoor pool, a vending machine, and laundry facilities. Public spaces have free WiFi. The business-friendly Madison Plaza Townsville also features dry cleaning/laundry services and a television in a common area. This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (6.2 km / 3.9 mi)
  • Train station: Townsville Station (1.8 km / 1.1 mi)
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Madison Plaza Townsville offers 93 accommodations with DVD players and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.

  • LCD television
  • DVD player
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 5.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Hotel Townsville Plaza
  • Madison Plaza Townsville Hotel
  • Chifley Madison Plaza Townsville
  • Chifley Plaza Townsville Hotel
  • Chifley Plaza Townsville
  • Madison Plaza Townsville Hotel
  • Madison Plaza Townsville Townsville
  • Madison Plaza Townsville Hotel Townsville

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.