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Madison Plaza Townsville

4.0 star property

Photo gallery for Madison Plaza Townsville

Deluxe Studio Suite
Deluxe Studio Suite | Living area
Point of interest
Free toiletries, hair dryer, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
The current price is AU$160
includes taxes & fees
31 May - 1 June

Explore the area

View map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Queens Gardens
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

1 bedroom, desk, iron/ironing board, free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

1 bedroom, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

1 bedroom, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Executive Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Bathroom amenities

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Bathroom amenities

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Townsville

Madison Plaza Townsville puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a television in a common area, a banquet hall and a vending machine. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Queens Gardens - 13 min walk - 1.1 km
  • The Strand Beach - 16 min walk - 1.4 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cafe Spuntino - ‬4 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪City Lane - ‬2 min walk

About this property

Madison Plaza Townsville

Madison Plaza Townsville offers its guests a vending machine and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza

Madison Plaza Townsville Hotel

Chifley Madison Plaza Townsville

Chifley Plaza Townsville Hotel

Chifley Plaza Townsville

Madison Plaza Townsville Hotel

Madison Plaza Townsville Townsville

Madison Plaza Townsville Hotel Townsville

Frequently asked questions

What is the cancellation policy at Madison Plaza Townsville?

Madison Plaza Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madison Plaza Townsville?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 31 May 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Madison Plaza Townsville?

Yep, Madison Plaza Townsville is a short 16-minute walk from The Strand Beach.

Does Madison Plaza Townsville have a waterslide?

No, there is no waterslide at Madison Plaza Townsville, but Strand Waterpark is a short 19-minute walk away.

Does Madison Plaza Townsville serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Madison Plaza Townsville?

No, Madison Plaza Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Madison Plaza Townsville?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Madison Plaza Townsville?

No, pets are not allowed.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 181 out of 1005 reviews
Rating 4 - Poor. 118 out of 1005 reviews
Rating 2 - Terrible. 120 out of 1005 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was freshly renovated however curtains let too much light in and wake you once sun comes up
Stayed 1 night in Apr 2026

6/10 Okay

John

Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Mar 2026

2/10 Terrible

Nikki

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

2/10 Terrible

chi

Stayed 5 nights in Mar 2026

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good..hotel under renovation but still good for out purposes..great location in townsville city..clean comfy bed + good bathroom+ shower not luxurious but great staff + price
Stayed 1 night in Mar 2026

2/10 Terrible

Van Tho

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room and all amenities no good ( need renovates) Staff ok
Stayed 2 nights in Feb 2026

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026

4/10 Poor

Rose

Disliked: Amenities, property conditions & facilities
Parking non existent, my fault upon not looking into it at booking. Room was average. Fridge not on so hot at arrival. Bathroom had a big open dusty vent. Bed was comfortable. Hopefully they are renovating the rooms as dated and obviously a construction site with the banging in the morning and plaster remnants everywhere. Staff were pleasant enough though I wouldn’t stay again as location was nothing special either.
Stayed 1 night in Feb 2026

8/10 Good

Heidi

Travelled with family
Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025

6/10 Okay

Likufaga

Stayed 2 nights in Jan 2026

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026

10/10 Excellent

Petee

Vg
Stayed 2 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Brad

Stayed 1 night in Jan 2026

2/10 Terrible

THOMAS

Travelled with partner
Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026

4/10 Poor

Liam

Stayed 1 night in Jan 2026

2/10 Terrible

Kirsten

Business traveller
Disliked: Cleanliness, staff & service, amenities
Almost nothing in the room worked, including the shower. When I reported it, the lady got very angry and evicted me. This was also during a "stay indoors" order due to the cyclone. Absolutely the worst hotel I have ever been to.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could not check in due to staff being on a lunch break. There were no toiletries in the bathroom. Cups were not replaced during our stay. Generally run down and not many facilities available.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025

6/10 Okay

Jarron

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean and tidy, however room was very tired. Clearly had issues with water leaks as the paint under air con was bubbled and damp. Skirting boards also showed signs of water damage.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025