"On our honeymoon, reception staff were so polite, friendly and super accommodating. Swim out apartment is fantastic. Very happy here. " More
You can enjoy a flat-screen TV with cable channels, and each apartment features a sitting area, a coffee/tea maker, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries. A hair dryer, an iron/ironing board, and a wardrobe or closet are also available. Weekly housekeeping is available.
This smoke-free aparthotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of an airport shuttle.
With a stay at this 4.5-star Port Douglas aparthotel, you'll be 1.7 km (1.1 mi) from Wildlife Habitat and 4.1 km (2.6 mi) from Flagstaff Hill.
26 Feb. 2023 by Hotel Manager
Thanks Kim for the feedback. Really wonderful to know you had a lovely stay with us. I am sure you have now got some lovely memories of our region that we hope you will revisit at some stage in the future.
3 Feb. 2023 by Hotel Manager
Thanks David, Always lovely to have you stay with us.
7 Mar. 2023 by Hotel Manager
Tranks Tracey, i9t was a pleasure to have you stay. We apprecaite that you chose to stay with us.
23 Jan. 2023 by Hotel Manager
Apologies about the shower door, this has now being replaced. We could put our rates up and include the daily cleaning, or like Jetstar, just pay as you go. A lot of people don't want to pay for something they are happy to not have. All the information on the website advises we are an apartment only property, I am sorry if this was a surprise for you.
23 Jan. 2023 by Hotel Manager
Thanks Katrina, The apartments are very large for Port Douglas. We recommend the Tree Bar & Grill next door as well as St Crispins Cafe which is about 400 meters awayl Kai is also fabulous just around the corner. For the restaurants in the main street area, a local shuttle will get you there within 10 minutes, door to door. Perfect and cheaper than a hire car if on a multi day pass.
11 Nov. 2022 by Hotel Manager
Thanks David great to know you had a lovely stay.
8 Nov. 2022 by Hotel Manager
Hi Tahlia, That is a huge accolade for us and we are so pleased you had a fabulous stay. Next time you will have to bring some family and friends as well and have a 'togethering' party. We look forward to welcoming you back when you can see your way clear to visiting us. Rregards, Murray
10 Oct. 2022 by Hotel Manager
We are sorry your stay with us didn't meet your expectations. I have noted to have the carpets steam cleaned at the next opportunity. Thank you for bringing the issue with the pools to our attention, I have now issued instructions for this to be addressed. Whilst it should have been addressed earlier, we always welcome the chance address shortcoming as the earliest opportunity.
4 Oct. 2022 by Hotel Manager
Thanks Kerry, so pleased we were able to assist in making your stay more comfortable once we better understood your special requirements. Fortunately we had the availability to do so. We look forward to welcoming you back in the future.
Silkari Lagoons Port Douglas offers its guests 6 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Silkari Lagoons Port Douglas. Free self parking is available. This 4.5-star Port Douglas aparthotel is smoke free.
Available in some public areas: Free WiFi
Free self parking
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Accommodations offer separate sitting areas. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Silkari Lagoons Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.