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 Port Douglas •1 Room
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Silkari Lagoons Port Douglas

4.5-star property
2 Langley Road, Port Douglas, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 443 wotif Reviews

"On our honeymoon, reception staff were so polite, friendly and super accommodating. Swim out apartment is fantastic. Very happy here. " More

By a verified traveller on Fri 17 Feb 2023

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Hotel Description

A luxury stay in Port Douglas awaits you at Silkari Lagoons Port Douglas. Within just a 15-minute stroll, you'll find Four Mile Beach Park and Four Mile Beach. Highlights at this aparthotel include 6 outdoor swimming pools and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features a sitting area, a coffee/tea maker, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries. A hair dryer, an iron/ironing board, and a wardrobe or closet are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also the convenience of an airport shuttle.

With a stay at this 4.5-star Port Douglas aparthotel, you'll be 1.7 km (1.1 mi) from Wildlife Habitat and 4.1 km (2.6 mi) from Flagstaff Hill.

Hotel Balcony Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$175* Per night/room 27 Mar. - 28 Mar.

Two Bedroom Exclusive Plunge Pool Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Balcony Spa Dual Key

Bed Count 2 King Beds Maximum Occupancy 6 Max

Two Bedroom Lagoon Swim-Out Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Lagoon Swim Out Dual Key

Bed Count 2 King Beds Maximum Occupancy 6 Max

Silkari Lagoons Port Douglas ratings based on 443 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Silkari Lagoons Port Douglas

Everyone (181) Couples (171) Business (1) Family (81)
5 out of 5
On our honeymoon, reception staff were so polite, friendly and super accommodating. Swim out apartment is fantastic. Very happy here.

Posted by on 17 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by Hotel Manager

Thanks Kim for the feedback. Really wonderful to know you had a lovely stay with us. I am sure you have now got some lovely memories of our region that we hope you will revisit at some stage in the future.

5 out of 5
Fave place to stay in Port Douglas

Posted by on 3 Feb. 2023

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Comment from Hotel Management

3 Feb. 2023 by Hotel Manager

Thanks David, Always lovely to have you stay with us.

4 out of 5

Posted by on 22 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by Hotel Manager

Tranks Tracey, i9t was a pleasure to have you stay. We apprecaite that you chose to stay with us.

3 out of 5
Have to ask and pay an additional cost for someone to come and clean your room and pay for clean towels. No restaurant, only across the next resort you can eat and drink. Shower door broken.

Posted by on 12 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Hotel Manager

Apologies about the shower door, this has now being replaced. We could put our rates up and include the daily cleaning, or like Jetstar, just pay as you go. A lot of people don't want to pay for something they are happy to not have. All the information on the website advises we are an apartment only property, I am sorry if this was a surprise for you.

5 out of 5
Beautiful property easy checkin spacious apartments. Too far away from restaurants if you don’t have a vehicle.

Posted by on 5 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Hotel Manager

Thanks Katrina, The apartments are very large for Port Douglas. We recommend the Tree Bar & Grill next door as well as St Crispins Cafe which is about 400 meters awayl Kai is also fabulous just around the corner. For the restaurants in the main street area, a local shuttle will get you there within 10 minutes, door to door. Perfect and cheaper than a hire car if on a multi day pass.

1 out of 5

Posted by on 1 Dec. 2022

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5 out of 5
Love this place!!

Posted by on 11 Nov. 2022

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Comment from Hotel Management

11 Nov. 2022 by Hotel Manager

Thanks David great to know you had a lovely stay.

5 out of 5
This was the best hotel I’ve ever stayed in. The swim out rooms were incredible, highly recommended. The room was spacious and clean. The property is a little far from the centre of town so a car would be helpful, but overall an amazing stay. I want to come back to Port Douglas just to stay here again.

Posted by on 8 Nov. 2022

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Comment from Hotel Management

8 Nov. 2022 by Hotel Manager

Hi Tahlia, That is a huge accolade for us and we are so pleased you had a fabulous stay. Next time you will have to bring some family and friends as well and have a 'togethering' party. We look forward to welcoming you back when you can see your way clear to visiting us. Rregards, Murray

2 out of 5
Photos do it better than in real life!!! The bathroom wasnt super clean, the sheets had a makeup stain on them when we arrived, our feet were dirty from the carpet and the pool has a grim line around it!!! Not an amazing experience at all!!!

Posted by on 9 Oct. 2022

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Comment from Hotel Management

10 Oct. 2022 by Hotel Manager

We are sorry your stay with us didn't meet your expectations. I have noted to have the carpets steam cleaned at the next opportunity. Thank you for bringing the issue with the pools to our attention, I have now issued instructions for this to be addressed. Whilst it should have been addressed earlier, we always welcome the chance address shortcoming as the earliest opportunity.

5 out of 5
Staff were amazing front desk in particular. Upgraded us as husband and l had a 3rd floor unit and we both had health issues. For a small amount of money they upgraded us to a fabulous pool room . Nothing was too much trouble. Mist grateful. Will definitely be going back there.

Posted by on 30 Sep. 2022

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Comment from Hotel Management

4 Oct. 2022 by Hotel Manager

Thanks Kerry, so pleased we were able to assist in making your stay more comfortable once we better understood your special requirements. Fortunately we had the availability to do so. We look forward to welcoming you back in the future.

About the Silkari Lagoons Port Douglas

Location 2 Langley Road, Port Douglas, QLD 4877

Property Features

Silkari Lagoons Port Douglas offers its guests 6 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Silkari Lagoons Port Douglas. Free self parking is available. This 4.5-star Port Douglas aparthotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 6
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Accommodations offer separate sitting areas. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Silkari Lagoons Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 11 years old)
  • Housekeeping fees vary based on length of stay and unit size
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Lagoons
  • Oaks Lagoons Hotel
  • Oaks Lagoons Hotel Port Douglas
  • Oaks Lagoons Port Douglas
  • Oaks Lagoons Apartment Port Douglas
  • Oaks Lagoons Apartment
  • Oaks Lagoons
  • Silkari Lagoons Port Douglas Aparthotel
  • Silkari Lagoons Port Douglas Port Douglas
  • Silkari Lagoons Port Douglas Aparthotel Port Douglas

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.