4.3 out of 5

"Great location, quiet , walk to restaurants , shopping and beach " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Port Douglas Retreat puts you in the heart of Port Douglas, within just a 10-minute stroll of popular attractions like Macrossan Street and Four Mile Beach. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with satellite channels, and each apartment features a balcony or patio, a coffee/tea maker and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. Premium bedding, a safe and a hairdryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find laundry facilities, barbecues and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Port Douglas aparthotel, you'll be 21.5 km (13.4 mi) from Mossman Gorge.

Double Studio Apartment with Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Studio Apartment with Tree View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Studio Apartment with Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Studio with Tree View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Port Douglas Retreat ratings based on 112 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Retreat

Everyone (75) Couples (33) Family (3)
5 out of 5

Posted by on 29 Apr. 2019

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4 out of 5

Posted by on 29 Apr. 2019

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5 out of 5

Posted by on 28 Apr. 2019

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5 out of 5
the property isn't too far away from the main shopping strip in town, but far enough away to be quiet. the pool was amazing.

Posted by on 11 Feb. 2019

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2 out of 5
Nothing we liked , the property was extremely basic and needed up dating . Facilities in the apartment were very old e.g kettle toaster etc . All the crockery was old stained and some were even greasy. Although the linen was good quality the pillows had a very damp musty smell . Also very poor for hanging and storing clothes . We felt this property needed a lot of work doing to it to make your stay comfortable and welcoming neither of which we felt we got and was not worth the money even as a budget apartment.

Posted by on 31 Jan. 2019

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2 out of 5
Location is great. Condition of property is very old.

Posted by on 2 Jan. 2019

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4 out of 5
Good location. Nothing flash, but budget price and pretty nice.

Posted by , from Trinity Beach on 14 Nov. 2018

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4 out of 5
Close to everything great value for moneywe loved having somewhere to cook the pool was great!

Posted by on 2 Oct. 2018

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4 out of 5
The reception staff were excellent and very knowledgeable about the area. It made booking tours etc.. very easy. The location was good. Close to main st whilst not being on it and walking distance to both the beach and marina. The accommodation was clean and tidy. The rooms were basic but had most things you need. The pool and bbq area was lovely.

Posted by , from Adelaide on 12 Sep. 2018

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5 out of 5
Fantasic location everything we needed for a great holiday.

Posted by on 11 Sep. 2018

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Property Features

As a guest of Port Douglas Retreat, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. A round-trip airport shuttle (available 24 hours) is available for a fee. The business-friendly Port Douglas Retreat also features multilingual staff, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3.5-star Port Douglas aparthotel is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • Built in 1996
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (66.1 km / 41.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Retreat offers 36 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and a hairdryer. This Port Douglas aparthotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • In-room kitchenette
  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5:30 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in. Please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Retreat Aparthotel
  • Port Douglas Retreat
  • Port Douglas Retreat Hotel Port Douglas
  • Douglas Retreat Aparthotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Port Douglas Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.