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4.3 out of 5

"It had everything you need and nothing you don’t. Simple, clean and affordable. Excellent value for money and fantastic location. The owners are lovel ... " More

By a verified traveller on Tue 24 Mar 2020

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Hotel Description

Port Douglas Retreat puts you in the heart of Port Douglas, within just a 10-minute stroll of popular attractions like Macrossan Street and Four Mile Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with digital channels, and each apartment features a balcony or patio, a coffee/tea maker, and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, a safe, and a hair dryer are also available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Port Douglas property, you'll be 21.5 km (13.4 mi) from Mossman Gorge.

Double Studio Apartment with Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Studio Apartment with Tree View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Studio Apartment with Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Studio with Tree View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Port Douglas Retreat ratings based on 130 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Retreat

Everyone (80) Couples (44) Family (6)
5 out of 5
It had everything you need and nothing you don’t. Simple, clean and affordable. Excellent value for money and fantastic location. The owners are lovely and very accommodating. The only downside is the shower was way too small, I kept hitting my elbows on the glass and trying to stay in one spot.

Posted by on 24 Mar. 2020

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5 out of 5

Posted by on 10 Jan. 2020

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4 out of 5
Quiet, adult friendly, great pool, small. Great staff.

Posted by on 16 Nov. 2019

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5 out of 5
Great location, a short walk to beach, main street & Marina. Pool was awesome. Unit was great and balcony where I spent most of time was shaded by palms. Would recommend

Posted by , from Australia on 12 Nov. 2019

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5 out of 5
close and convenient and walking distance to everything

Posted by on 5 Nov. 2019

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3 out of 5
Overall not a bad place to stay but there are certainly better properties available at a cheaper rate. Clean room but fairly basic

Posted by on 1 Nov. 2019

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4 out of 5
Neighbours next door a little noisy with their rubish bins each morning

Posted by on 22 Oct. 2019

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5 out of 5
We really enjoyed the swimming pool and it looked incredible at night around the pool area with the flame torches. A plus was that the pool was heated in September, this made all the difference to our holiday being able to relax in the heated pool after a busy day exploring the region Simply bliss Thank you so much

Posted by on 2 Oct. 2019

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5 out of 5
Great location - only a few minutes very easy walk to Main Street or to the waterfront. Quiet street and really beautiful plants and greenery around apartment. Pool and deck area around pool is lovely. A good amount of shade and sunny spots. Owners were lovely and very helpful. No issues with the WiFi or tv. Reasonably small shower in the bathroom and not the comfiest pillows. But couldn’t fault anything else.

Posted by on 21 Sep. 2019

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5 out of 5

Posted by on 20 Sep. 2019

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Property Features

As a guest of Port Douglas Retreat, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Port Douglas Retreat. Limited free parking is available on a first-come, first-served basis. This 3.5-star Port Douglas apartment is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • Built in 1996
  • Towels for the beach
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.1 km / 41.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Retreat offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchenette
  • Private balcony or patio
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No lifts
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Retreat
  • Port Douglas Retreat Aparthotel
  • Retreat Port Douglas
  • Port Douglas Retreat Hotel Port Douglas
  • Douglas Retreat Aparthotel
  • Port Douglas Retreat Apartment
  • Port Douglas Retreat Port Douglas
  • Port Douglas Retreat Apartment Port Douglas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Port Douglas Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.