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4.4 out of 5

"Close to town friendly staff beautiful tropical garden well maintained. " More

By a verified traveller on Sat 15 May 2021

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Hotel Description

Port Douglas Retreat puts you in the heart of Port Douglas, within just a 10-minute stroll of popular attractions like Macrossan Street and Four Mile Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with digital channels, and each apartment features a balcony or patio, a coffee/tea maker, and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, a safe, and a hair dryer are also available.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Port Douglas property include Crystalbrook Superyacht Marina and Port Village Shopping Centre.

Double Studio Apartment with Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Studio Apartment with Tree View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Studio Apartment with Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Studio with Tree View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Port Douglas Retreat ratings based on 131 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Retreat

Everyone (79) Couples (45) Family (6)
5 out of 5
Close to town friendly staff beautiful tropical garden well maintained.

Posted by on 15 May 2021

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5 out of 5
Great location Unfortunately towels not changed in rooms often enough , but can be 'for a fee' 😌

Posted by on 3 May 2021

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5 out of 5
Very comfortable and close to everything you need

Posted by on 4 Apr. 2021

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5 out of 5
All good and close walking distance to town. Staff were excellent and friendly.

Posted by on 17 Jan. 2021

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5 out of 5
Property was central to Cairns. Close to restaurants, Sunday market and beach. The pool looked inviting though we didn’t have time to use it. Manager very friendly and accommodating. Would stay again.

Posted by , from Hobart on 15 Dec. 2020

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5 out of 5
It had everything you need and nothing you don’t. Simple, clean and affordable. Excellent value for money and fantastic location. The owners are lovely and very accommodating. The only downside is the shower was way too small, I kept hitting my elbows on the glass and trying to stay in one spot.

Posted by on 24 Mar. 2020

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5 out of 5

Posted by on 10 Jan. 2020

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4 out of 5
Quiet, adult friendly, great pool, small. Great staff.

Posted by on 16 Nov. 2019

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5 out of 5
Great location, a short walk to beach, main street & Marina. Pool was awesome. Unit was great and balcony where I spent most of time was shaded by palms. Would recommend

Posted by , from Australia on 12 Nov. 2019

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5 out of 5
close and convenient and walking distance to everything

Posted by on 5 Nov. 2019

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Property Features

As a guest of Port Douglas Retreat, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Port Douglas Retreat. Limited free parking is available on a first-come, first-served basis. This 3.5-star Port Douglas apartment is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • Built in 1996
  • Towels for the beach
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.1 km / 41.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Retreat offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Port Douglas apartment provides complimentary wireless Internet access. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchenette
  • Private balcony or patio
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person (one-way)
  • Airport shuttle fee per child: AUD 23 (one-way), (from 2 to 11 years old)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Retreat
  • Port Douglas Retreat Aparthotel
  • Retreat Port Douglas
  • Port Douglas Retreat Hotel Port Douglas
  • Douglas Retreat Aparthotel
  • Port Douglas Retreat Apartment
  • Port Douglas Retreat Port Douglas
  • Port Douglas Retreat Apartment Port Douglas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Port Douglas Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.