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4.7 out of 5

"Excellent accommodation - friendly and helpful staff. Ideally located close yo ererything. " More

By a verified traveller on Tue 06 Nov 2018

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Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

A luxury stay in Port Douglas awaits you at Cayman Villas. Within just a 10-minute stroll, you'll find popular attractions like Macrossan Street and Four Mile Beach. Highlights at this family-friendly hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Plasma TVs with cable channels are featured in all 25 individually decorated rooms, and you can enjoy free WiFi, living rooms, and DVD players. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Coffee/tea makers, in-room childcare, and ceiling fans are also available.

Enjoy the spa tub, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Port Douglas hotel, you'll be 21.4 km (13.3 mi) from Mossman Gorge.

Cayman Villas ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cayman Villas

Everyone (12) Couples (4) Family (14)
5 out of 5

Posted by on 23 Jan. 2020

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5 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by LEE

Thank you for the 5 our of 5 review. We do hope you will choose to stay with Cayman Villas again. Safe travels Cayman Villas Team

5 out of 5
Excellent accommodation - friendly and helpful staff. Ideally located close yo ererything.

Posted by , from Victoria on 6 Nov. 2018

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Comment from Hotel Management

21 Nov. 2018 by LEE

Hi Carol Thank you for your kind review. Hope you can stay with us again in the future. Kindest regards LEE

4 out of 5

Great location - close to beach, Macrossan st

The only bad thing about resort was poor wifi - it didn’t work in 2 of the bedrooms

Posted by , from Sydney on 31 Oct. 2017

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3 out of 5

Property is showing its age

Online Photographs of property were rather flattering. .

Posted by on 14 May 2017

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5 out of 5

Great place to stay

Nice clean, comfortable place, friendly staff, handy to everything.

Posted by on 22 Apr. 2017

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5 out of 5
Pros: location comfort
Cons: more towels in rooms
Location: beach and shopping super close by
Friendly service in office helpful wonderful location very comfortable

Posted by , from Auckland NZ on 16 Aug. 2016

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3 out of 5

Some good bits but not worth the money

Lovely pool and staff very pleasant. Room was dirty on arrival with dirty crockery, stains on bench tops and side tables amongst other things. Management arranged a second clean with no fuss, but room still not up to standard of cleanliness one would expect. Noise from apartment above was very loud with little if any sound insulation between apartments. Overall not worth the day rate.

Posted by , from Perth on 24 Jul. 2016

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5 out of 5

Great position, close to shops and beach

We had a great holiday, able to walk to beach and dinner. Lots of great restaurants. We did the Reef and visited Mossman Gorge.

Posted by , from Glen Iris, Victoria on 25 Jun. 2016

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5 out of 5

Lovely spacious apartments

We thoroughly enjoyed our stay as a family with two young children. The apartment was very spacious, everything was well kept and felt new. Comfortable beds, huge spa bath, decent well equipped kitchen, big sofas, quality furniture, etc. the pool was great, as were little touches like some pool toys and buckets & spades to borrow. Easy walk to the main street for restaurants, Coles, shops, etc.

Posted by , from Sydney on 25 Apr. 2016

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Property Features

Cayman Villas offers its guests an outdoor pool, a spa tub, and a children's pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Cayman Villas. Free self parking is available. This 4.5-star Port Douglas hotel is smoke free.

  • 25 guestrooms or units
  • 3 levels
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.1 km / 41.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cayman Villas offers 25 air-conditioned accommodations with washers/dryers and DVD players. These individually decorated accommodations have separate living rooms. 50-inch plasma televisions come with cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Please contact the property direct for codes for after hours safe. Full directions to villa and access to carpark will be provided. After hours contact available via handset located next to safe.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 35 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 12 years old)
  • Late check-out fee: AUD 100 (subject to availability)
  • Weekly housekeeping provided; additional cleaning fee: AUD 65 per day
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cayman Villas Hotel Port Douglas
  • Cayman Villas Apartment Port Douglas
  • Cayman Villas Port Douglas
  • Cayman Villas Hotel
  • Cayman Villas Hotel
  • Cayman Villas Port Douglas
  • Cayman Villas Hotel Port Douglas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Cayman Villas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Cayman Villas.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.