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"We stayed at Mantra Aqueous for our honeymoon in Port Douglas and it was a lovely stay. The property is clean and well looked after however it is very
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A luxury stay in Port Douglas awaits you at Mantra Aqueous on Port. Within steps you'll find Macrossan Street and Four Mile Beach within a short 5-minute stroll. Highlights at this property include 4 outdoor swimming pools, free self parking, and a spa tub.
You can enjoy a TV with cable channels, and each apartment features an outdoor private spa tub, a balcony, and WiFi. A refrigerator and a microwave make in-room dining convenient. A DVD player, a coffee/tea maker, and a ceiling fan are also available. Weekly housekeeping is available.
This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and tour/ticket assistance. There's also limited parking, along with the convenience of an airport shuttle.
Sights within a 10-minute walk of this 4.5-star Port Douglas property include Port Village Shopping Centre and Court House Museum.
Mantra Aqueous on Port ratings based on 233 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mantra Aqueous on Port
Everyone (106)Couples (108)Family (19)
5 out of 5
Posted by a verified traveller on 15 Jul. 2021
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Comment from Hotel Management
26 Jul. 2021
by Dianne
Thank you for your 5 out of 5 review for our Property at Mantra Aqueous, and that you thought the value of the property and the area was excellent.
Mantra Aqueous
Reservations
4 out of 5
We stayed at Mantra Aqueous for our honeymoon in Port Douglas and it was a lovely stay. The property is clean and well looked after however it is very dated and old. I found that Port Douglas itself is quite dated. The hotel does not offer free room service (but at a cost of $18 per day) and they do not refresh your towels, linen or replenish your shampoos, body wash etc. Staff are really friendly and lovely and it was an overall nice stay.
Posted by a verified traveller on 28 Jun. 2021
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Comment from Hotel Management
1 Jul. 2021
by Dianne
Thank you for your positive feedback regarding our property, and that you enjoyed your time on your Honey Moon, in Port Douglas, and that you found all the staff very friendly.
We do have all the items available in your room, at Reception, and all our guests are welcome to replenish their items at any time. A full service is available for free, mid way through your stay, and is only available to guests staying 8 nights plus.
We hope this has answered any of your questions or concerns.
Kind regards
Dianne
Mantra Aqueous
Reservations
1 out of 5
First impressions are very important reception when checked in was very poor on checking out was much better as it was the general manager- a smile doesn’t cost anything customers checking in don’t want to be standing waiting while staff are to busy talking to each other! a friendly smile & I’ll be with you in a moment Sir -Just acknowledgment. I’m on holidays I don’t need rudeness I choose to stay at this resort I could have chosen to stay somewhere else! Next time I might. Rather disappointing as for the room, Bit tired Garden was full of weeds, something I’d noticed probably because that’s my profession. I guess the first contact was the biggest letdown I’ve spent the last 15min giving you my feed back weather you take it onboard is up to you but as I’ve said first impressions are everything cheers Shane
Posted by a verified traveller on 22 Feb. 2021
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Comment from Hotel Management
25 Feb. 2021
by Jacquie, GM
Dear Shane
Thank you for taking a few moments to review your recent stay at Mantra Aqueous Port Douglas.
I am so sorry to hear about your experience as we do pride ourselves on the friendliness and helpfulness of our team.
I understand that on arrival you were hoping for a room in which smoking is permitted, which unfortunately we do not offer, with the exception of the designated smoking area in front of Reception, and perhaps this coloured your perception of your arrival. In any event please accept my sincere apologies for any perceived coolness in the welcome, it was certainly not the intention. Appreciate the feedback on a welcoming smile for each and every guest, thank you. I will reinforce this with the team.
I do hope you will give Mantra another go in future.
Best wishes
5 out of 5
The apartment was excellent.
It was clean, all fans and air-cons worked noiselessly.
All facilities were good: toaster, jug, washing machine, dryer and stove. We were delighted with them all.
We would happily stay there again.
Posted by a verified traveller on 12 Jan. 2021
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Comment from Hotel Management
12 Jan. 2021
by Elena
Hello Anonymous, Thank you so much! We are so pleased you enjoyed your stay with us. Kind regards
5 out of 5
4 huge pools, spacious apartments, fantastic staff. Negative that apartments are individually owned so not uniform furnishings. Ensure you request 2 full lounges in the 1 bedders otherwise the seating can be sparse and uncomfortable.
Posted by Sharryn, from Noosa Heads on 20 Nov. 2020
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Comment from Hotel Management
23 Nov. 2020
by Elena
Hello Sharryn, Thank you for taking the time to provide us with some valuable feedback after your recent stay. We were pleased to note that enjoyed your stay overall and will use your constructive feedback to improve the property where possible. Warm regards,
5 out of 5
The room was well equipped all the staff were very polite and helpful, walking distance to Beach and Port Douglas town centre
Posted by ian&annie, from Brisbane Qld Australia on 19 Oct. 2020
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Comment from Hotel Management
19 Oct. 2020
by Elena
Hello Ian and Annie,
Thank you so much for the lovely rating.
Warm regards
5 out of 5
Close to town and the beach.
Posted by a verified traveller on 4 Oct. 2020
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Comment from Hotel Management
5 Oct. 2020
by Elena
Hello Anonymous, Thank you for the positive feedback. We are so happy you had a nice stay with us. Kind regards
5 out of 5
Posted by a verified traveller on 29 Sep. 2020
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Comment from Hotel Management
1 Oct. 2020
by Elena
Hello Anonymous, Thank you so much for the lovely feedback. Kind regards
4 out of 5
Great Location, nice clean rooms, could use a bit more crockery, cuttlery & glassware. Overall great value for money and a very pleasant place to stay
Posted by Scott, from Gold Coast on 9 Aug. 2020
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Comment from Hotel Management
9 Sep. 2020
by Elena
Thank you for the positive comments and review. We look forward to welcoming you back again soon! Kind regards,
5 out of 5
Staff were always pleasant
The room was clean
The accommodation was quiet and peaceful, until the fence needed replacement
Posted by Debra, from Brisbane on 20 Mar. 2020
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Comment from Hotel Management
8 Sep. 2020
by Elena
Hello Debra, Thank you so much for the lovely feedback and we cannot wait to see you again soon. Kind regards
Mantra Aqueous on Port offers its guests 4 outdoor swimming pools and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Aqueous on Port. Limited free parking is available on a first-come, first-served basis. This 4.5-star Port Douglas apartment is smoke free.
60 guestrooms or units
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Free WiFi
Laundry facilities
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Mantra Aqueous on Port offers 60 air-conditioned accommodations with outdoor private spa tubs and DVD players. Rooms open to balconies. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Private outdoor hot tub
Private balcony
Television
Cable channels
DVD player
Refrigerator
Microwave
Coffee maker
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Connecting rooms available
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 4:00 PM
Special check-in instructions:
The front desk is open daily from 8:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Parking height restrictions apply
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
Airport shuttle fee: AUD 41.00 per person (one-way)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra Aqueous
Mantra Aqueous Aparthotel
Mantra Aqueous Aparthotel Port
Mantra Aqueous Port
Mantra Port
Mantra Aqueous On Port Hotel Port Douglas
Mantra Aqueous Port Aparthotel Port Douglas
Mantra Aqueous Port Aparthotel
Mantra Aqueous Port Port Douglas
Mantra Aqueous On Port Douglas
Mantra Aqueous on Port Apartment
Mantra Aqueous on Port Port Douglas
Mantra Aqueous on Port Apartment Port Douglas
You should know
Mantra Aqueous on Port offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions
Mantra Aqueous on Port offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mantra Aqueous on Port uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. A professional cleaning service is used.
Yep, Mantra Aqueous on Port has a free self car park.
Yep, Mantra Aqueous on Port is a short 3-minute walk from Four Mile Beach. Fun beach activities include scuba diving.
Mantra Aqueous on Port has 4 outdoor swimming pools.
A hot tub, plus private hot tubs in the guestrooms, help set the scene for a romantic weekend at Mantra Aqueous on Port.
You bet! With amenities like 4 outdoor pools and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Mantra Aqueous on Port is a hit with families.
Yep, all rooms come with private spa tubs.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
