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4.4 out of 5

"The apartment was excellent. It was clean, all fans and air-cons worked noiselessly. All facilities were good: toaster, jug, washing machine, dryer an ... " More

By a verified traveller on Tue 12 Jan 2021

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Hotel Description

A luxury stay in Port Douglas awaits you at Mantra Aqueous on Port. Within steps you'll find Macrossan Street and Four Mile Beach within a short 5-minute stroll. Highlights at this property include 4 outdoor swimming pools, free self parking, and a spa tub.

You can enjoy a TV with cable channels, and each apartment features an outdoor private spa tub, a balcony, and WiFi. A refrigerator and a microwave make in-room dining convenient. A DVD player, a coffee/tea maker, and a ceiling fan are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find WiFi in public areas and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Port Douglas property, you'll be 21.6 km (13.4 mi) from Mossman Gorge.

Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$143* Per night/room 17 Jan. - 18 Jan.

2 Bedroom Swim Out

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Swim Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Swim Out Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mantra Aqueous on Port ratings based on 242 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Aqueous on Port

Everyone (108) Couples (113) Family (22)
5 out of 5
The apartment was excellent. It was clean, all fans and air-cons worked noiselessly. All facilities were good: toaster, jug, washing machine, dryer and stove. We were delighted with them all. We would happily stay there again.

Posted by on 12 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Elena

Hello Anonymous, Thank you so much! We are so pleased you enjoyed your stay with us. Kind regards

5 out of 5
4 huge pools, spacious apartments, fantastic staff. Negative that apartments are individually owned so not uniform furnishings. Ensure you request 2 full lounges in the 1 bedders otherwise the seating can be sparse and uncomfortable.

Posted by , from Noosa Heads on 20 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Elena

Hello Sharryn, Thank you for taking the time to provide us with some valuable feedback after your recent stay. We were pleased to note that enjoyed your stay overall and will use your constructive feedback to improve the property where possible. Warm regards,

5 out of 5
The room was well equipped all the staff were very polite and helpful, walking distance to Beach and Port Douglas town centre

Posted by , from Brisbane Qld Australia on 19 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Elena

Hello Ian and Annie, Thank you so much for the lovely rating. Warm regards

5 out of 5
Close to town and the beach.

Posted by on 4 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Elena

Hello Anonymous, Thank you for the positive feedback. We are so happy you had a nice stay with us. Kind regards

5 out of 5

Posted by on 29 Sep. 2020

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Comment from Hotel Management

1 Oct. 2020 by Elena

Hello Anonymous, Thank you so much for the lovely feedback. Kind regards

4 out of 5
Great Location, nice clean rooms, could use a bit more crockery, cuttlery & glassware. Overall great value for money and a very pleasant place to stay

Posted by , from Gold Coast on 9 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by Elena

Thank you for the positive comments and review. We look forward to welcoming you back again soon! Kind regards,

5 out of 5
Staff were always pleasant The room was clean The accommodation was quiet and peaceful, until the fence needed replacement

Posted by , from Brisbane on 20 Mar. 2020

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Comment from Hotel Management

8 Sep. 2020 by Elena

Hello Debra, Thank you so much for the lovely feedback and we cannot wait to see you again soon. Kind regards

5 out of 5
The staff were super lovely and the rooms were really comfortable

Posted by on 16 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning Kierra, Thank you for feedback! We are so glad you enjoyed your time here. We hope to see you back in Port Douglas again! Kind Regards, Michaela Mantra Aqueous

4 out of 5
The best aspect of this hotel is its location, it is between the beautiful large beach and lookout, and the harbour, and right next to the street with all of the restaurants. It is an easy walk to most things you could want to do. It has lots of pools and there was surprisingly not many children around in the resort. I loved the outside spa and deck area. The negatives would be the room size is quite small with the toilet so close to the bed, and there is no hotel bar /restaurant / mini bar etc. However you are so close to all the shops it doesn't matter all that much. They provide you with pool / beach towels which is great.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning, Thank you for your feedback. We are so glad you enjoyed your time here with us in Port Douglas. We do apologise that your stay wasn't comfortable. Our hotel has three different room sizes ranging from studio apartments to a one bedroom apartment and two bedroom apartments. We hope to see back in Port Douglas again. Kind Regards, Michaela Mantra Aqueous Reception

5 out of 5
It was an awesome property to stay with children. Our children loved having their own room and spa, and having large pools in the complex. It was also great being within walking distance to everything, especially the supermarket to get snacks for the kids. We loved staying somewhere small and quiet and not busy like large hotels. The staff were also great and helped us book trips when we wanted and always let us know prices for everything.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning, Thank you for your feedback. We are so glad you enjoyed your time here with us in Port Douglas. We hope to see you again soon! Kind Regards, Michaela Mantra Aqueous Reception

Property Features

Mantra Aqueous on Port offers its guests 4 outdoor swimming pools and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Aqueous on Port. Limited free parking is available on a first-come, first-served basis. This 4.5-star Port Douglas apartment is smoke free.

  • 60 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Aqueous on Port offers 60 air-conditioned accommodations with outdoor private spa tubs and DVD players. Rooms open to balconies. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Douglas apartment provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private outdoor hot tub
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Airport shuttle fee: AUD 41.00 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Aqueous
  • Mantra Aqueous Aparthotel
  • Mantra Aqueous Aparthotel Port
  • Mantra Aqueous Port
  • Mantra Port
  • Mantra Aqueous On Port Hotel Port Douglas
  • Mantra Aqueous Port Aparthotel Port Douglas
  • Mantra Aqueous Port Aparthotel
  • Mantra Aqueous Port Port Douglas
  • Mantra Aqueous On Port Douglas
  • Mantra Aqueous on Port Apartment
  • Mantra Aqueous on Port Port Douglas
  • Mantra Aqueous on Port Apartment Port Douglas

You should know

  • Mantra Aqueous on Port offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.