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4.4 out of 5

"Staff were always pleasant The room was clean The accommodation was quiet and peaceful, until the fence needed replacement " More

By a verified traveller on Fri 20 Mar 2020

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Hotel Description

Mantra Aqueous on Port places you steps from Macrossan Street and within a short 5-minute stroll of Four Mile Beach. Highlights at this luxury property include 4 outdoor swimming pools, free self parking, and a spa tub.

You can enjoy a TV with cable channels, and each apartment features an outdoor private spa tub, a balcony, and WiFi. A refrigerator and a microwave make in-room dining convenient. A DVD player, a coffee/tea maker, and a ceiling fan are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find WiFi in public areas and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star property, you'll be 21.6 km (13.4 mi) from Mossman Gorge.

2 Bedroom Swim Out

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Swim Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Swim Out Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra Aqueous on Port ratings based on 236 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Aqueous on Port

Everyone (107) Couples (109) Family (21)
5 out of 5
Staff were always pleasant The room was clean The accommodation was quiet and peaceful, until the fence needed replacement

Posted by , from Brisbane on 20 Mar. 2020

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5 out of 5
The staff were super lovely and the rooms were really comfortable

Posted by on 16 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning Kierra, Thank you for feedback! We are so glad you enjoyed your time here. We hope to see you back in Port Douglas again! Kind Regards, Michaela Mantra Aqueous

4 out of 5
The best aspect of this hotel is its location, it is between the beautiful large beach and lookout, and the harbour, and right next to the street with all of the restaurants. It is an easy walk to most things you could want to do. It has lots of pools and there was surprisingly not many children around in the resort. I loved the outside spa and deck area. The negatives would be the room size is quite small with the toilet so close to the bed, and there is no hotel bar /restaurant / mini bar etc. However you are so close to all the shops it doesn't matter all that much. They provide you with pool / beach towels which is great.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning, Thank you for your feedback. We are so glad you enjoyed your time here with us in Port Douglas. We do apologise that your stay wasn't comfortable. Our hotel has three different room sizes ranging from studio apartments to a one bedroom apartment and two bedroom apartments. We hope to see back in Port Douglas again. Kind Regards, Michaela Mantra Aqueous Reception

5 out of 5
It was an awesome property to stay with children. Our children loved having their own room and spa, and having large pools in the complex. It was also great being within walking distance to everything, especially the supermarket to get snacks for the kids. We loved staying somewhere small and quiet and not busy like large hotels. The staff were also great and helped us book trips when we wanted and always let us know prices for everything.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Mantra Aqueous Reception

Good Morning, Thank you for your feedback. We are so glad you enjoyed your time here with us in Port Douglas. We hope to see you again soon! Kind Regards, Michaela Mantra Aqueous Reception

4 out of 5
The rooms were small and everything needed an update. I didn’t like having to pay for an in-room safe, the fact that we could only get one extra set of towels without paying extra and that we had to take out our garbage. For the price and star rating I expected more.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

16 Oct. 2019 by Mantra Aqueous Reception

Dear Bea, Thank you for bringing this to our attention. We have now updated our in room safe policy where a key can be collected from reception with no extra charge. We appreciate your feedback towels and amenities are complimentary throughout guests stay our guests just need to advise reception to have them replaced at no extra cost. We provide a cleaning service for stays longer than 8 nights. For guests staying shorter than 8 nights we can have a cleaning service arranged upon their request. Thank you for your feedback. Kind Regards, Michaela Mantra Aqueous Reception

5 out of 5
Fantastic location, two minute walk to shops and restaurants. Great big comphy bed and a balcony overlooking the pool The only downfall is no laundry facilities except in apartment which we didn’t have Would certainly stay here again

Posted by on 24 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Jacquie

Dear Anonymous, Thank you for taking the time to review your recent stay at Mantra Aqueous on Port. Wonderful to hear you enjoyed the central location and found the bed comfortable. Do hope you can join us again for another relaxing stay soon. Kind regards, Jacquie

4 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Team Aqueous

Hello Anonymous, Thank you so much for the lovely rating Warm regards

5 out of 5
The unit we had and location and amenities fitted perfectly with what we required and would not hesitate in returning for another stay

Posted by on 4 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by ranaul

Hello Anonymous, many thanks for the wonderful feedback. We were so pleased that you had a great stay. Warm regards

5 out of 5
Central clean and comfy bed good parking friendly staff

Posted by on 12 May 2019

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Comment from Hotel Management

15 May 2019 by Taem Aqueous

Hello Anonymous, Thank you so much for the wonderful feedback We hope to welcome you back soon Kind regards

5 out of 5
Pools galore very clean great position large room balcony spa

Posted by on 13 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Ranaul

Hello Anonymous, Thank you so much for the wonderful feedback and are thrilled that you enjoyed your stay with us. Warm regards

Property Features

Mantra Aqueous on Port offers its guests 4 outdoor swimming pools and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Aqueous on Port. Limited free parking is available on a first-come, first-served basis. This 4.5-star apartment is smoke free.

  • 61 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Aqueous on Port offers 61 air-conditioned accommodations with outdoor private spa tubs and DVD players. Rooms open to balconies. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private outdoor hot tub
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Airport shuttle fee: AUD 41.00 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Aqueous
  • Mantra Aqueous Aparthotel
  • Mantra Aqueous Aparthotel Port
  • Mantra Aqueous Port
  • Mantra Port
  • Mantra Aqueous On Port Hotel Port Douglas
  • Mantra Aqueous Port Aparthotel Port Douglas
  • Mantra Aqueous Port Aparthotel
  • Mantra Aqueous Port Port Douglas
  • Mantra Aqueous On Port Douglas
  • Mantra Aqueous on Port Apartment
  • Mantra Aqueous on Port Port Douglas
  • Mantra Aqueous on Port Apartment Port Douglas

You should know

  • Mantra Aqueous on Port offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.