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4.4 out of 5

"Great location great service great value. Highly recommended. " More

By a verified traveller on Sun 28 Jun 2020

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Hotel Description

The Pavilions puts you in the heart of Port Douglas, steps from Macrossan Street and within a 10-minute stroll of Four Mile Beach. Highlights at this Art Deco property include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment features free WiFi, a balcony, and cable TV. Nice touches to enhance your stay include a jetted tub and free toiletries. A DVD player, a refrigerator, and a coffee/tea maker are also available.

This smoke-free apartment building offers free WiFi in public areas, limo/town car service, and a terrace. Other amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas property, you'll be 21.9 km (13.6 mi) from Mossman Gorge.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$182* Per night/room 13 Aug. - 14 Aug.

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Apartment - High Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Refurbished Apartment - Lower Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Apartment - Lower Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Pavilions ratings based on 133 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Pavilions

Everyone (66) Couples (60) Family (9)
5 out of 5
Great location great service great value. Highly recommended.

Posted by on 28 Jun. 2020

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5 out of 5
Great location, friendly staff lovely place to stay for exploring Port Douglas

Posted by , from Uk on 10 Mar. 2020

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5 out of 5
Warm and friendly greeting, checked us in early and allowed us to store our bags there after we checked out until we were being picked up. Couldn't be closer to the action. Highly recommend.

Posted by on 21 Oct. 2019

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3 out of 5

Posted by on 4 Oct. 2019

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4 out of 5
Good location. Had lower ground floor villa but would book upper level next time. Room dark. Parking is tight.

Posted by on 25 Sep. 2019

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5 out of 5
Location idael and managers extremely helpfull and friendly

Posted by on 1 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Alison

Thank you very much - we hope you enjoyed your stay!

5 out of 5
We like the convenience of staying in the middle of town, yet quiet unit.

Posted by on 23 Jun. 2019

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5 out of 5
Location and unit was very nice and size was very comfortable

Posted by on 12 May 2019

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4 out of 5

Posted by on 11 May 2019

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5 out of 5

Right in the middle of town

Pros: Right in middle of town, so close access to everything
Cons: Parking wasn’t great, super small area, but if there is space out the front you can park there.
Location: Great location, beach not far and great for shopping
Great stay at pavilions, close enough to walk to the beach and restaurants

Posted by on 13 Aug. 2018

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Comment from Hotel Management

15 Aug. 2018 by Alison

thank you for your review - we are very pleased you enjoyed your stay!

Property Features

The Pavilions offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. An area shuttle within 8 km and an airport shuttle (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at The Pavilions. Self parking is free. This Art Deco Port Douglas apartment is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 2000
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Car service
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 8 km available for a surcharge
  • Parking: Free self parking

Room Amenities

The Pavilions offers 20 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony
  • Jetted tub
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests are advised that weekend front desk hours are until noon.

Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 15
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one way)
  • Airport shuttle fee per child: AUD 17.50 (one way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • In-room safe fee: AUD 0.00 per night
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilions Apartment Port Douglas
  • Pavilions Port Douglas
  • The Pavilions Apartment
  • The Pavilions Port Douglas
  • The Pavilions Apartment Port Douglas

You should know

  • The Pavilions offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.