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Macrossan House

4.0 star property
Apartment with free parking, steps from Macrossan Street

Photo gallery for Macrossan House

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in this inviting living room with a sofa, coffee table, and floor lamp, leading to a balcony with a view of lush greenery.
Relax in this stylish living room with a sofa, coffee table, and serene landscape painting.
Relax in a spacious room with a flat-screen TV, dining area, and cozy seating area.
Enjoy unobstructed views of lush palm trees and the blue sky from this balcony.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Pool
  • Kitchen
  • Barbecue grill
  • Free WiFi

Explore the area

Map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪1 min walk‬
  • Sugar Wharf
    ‪5 min walk‬
  • Four Mile Beach
    ‪9 min walk‬

Room options

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartmant, 1 Bedroom with Disability Access

Apartmant, 1 Bedroom with Disability Access

Apartmant, 1 Bedroom with Disability Access

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Port Douglas

Macrossan House places you in the centre of Port Douglas, steps from Macrossan Street and within a short 5-minute stroll of Anzac Park. .You can enjoy an LCD TV with satellite channels, and each apartment features a dryer, free WiFi and a balcony. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and a DVD player are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • St Mary's by the Sea Chapel - 3 min walk - 0.3 km
  • Anzac Park - 3 min walk - 0.3 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Four Mile Beach - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 67 min drive

Restaurants

  • ‪Tin Shed - ‬5 min walk
  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪Paddy's Port Douglas - ‬4 min walk
  • ‪N17 Burger Co - ‬1 min walk
  • ‪Rattle N Hum - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

Apartment with free parking, steps from Macrossan Street
As a guest of Macrossan House, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Macrossan House also features tour/ticket assistance, a picnic area, and laundry facilities. Self parking is free.

This 4-star Port Douglas apartment is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Languages

English

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced pool
  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a village
  • In an entertainment district
  • In the city centre
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping centre
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children 7 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

What is the cancellation policy at Macrossan House?

Macrossan House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Macrossan House?

Yep, Macrossan House has a free self car park.

Are there any beaches close to Macrossan House?

Yep, Macrossan House is a short 8-minute walk from Four Mile Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Macrossan House have a pool?

Macrossan House has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

Is there a free airport shuttle available at Macrossan House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Macrossan House?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Macrossan House?

No, pets are not allowed.

Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 353 reviews
Rating 8 - Good. 81 out of 353 reviews
Rating 6 - Okay. 5 out of 353 reviews
Rating 4 - Poor. 6 out of 353 reviews
Rating 2 - Terrible. 1 out of 353 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bradley Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great to stay as it is right in the centre of town and easy to get around.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andreana

Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities
Very central to everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Danni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

christine

Liked: Cleanliness, room comfort
The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.
Stayed 3 nights in Nov 2024

8/10 Good

Mary Ann

Liked: Cleanliness, amenities
Was in a great position nice room we were there for 7 nights would have been good to get fresh towels during stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times and it is a great location with access to everything you need with it's central location
Stayed 7 nights in Oct 2024

8/10 Good

Du Thanh

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.
Stayed 5 nights in Sep 2024

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central and underground parking
Stayed 5 nights in Aug 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, can walk to beach, wharf, markets, shops and restaurants. Fantastic management onsite, great advice and connections for tourist activities. Lovely apartment with beautiful garden and was very quiet and peaceful. Cannot recommend highly enough.
Stayed 9 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our 5 day stay. The hosts were wonderful and gave us great advice on which tours to go on. Bars, restaurants, supermarkets and great shopping all within walking distance….would definitely recommend Macrossan House.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Centrally located.
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect for couples who don’t need a lot of fancy amenities. Great location, quiet, clean. Grocery store nearly next door, so we ate in for breakfast and lunch and had many restaurants in walking distance.
Stayed 3 nights in May 2024

8/10 Good

ANNA

Liked: Cleanliness, amenities, property conditions & facilities
Property was central. Managers helpful and accommodating. Room was clean, comfortable and well equipped.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort
The rooms were lovely and clean, you can't beat the location, being in the centre of Port Douglas. It was quiet, and secure. Excellent communication, friendly staff. Will definitely stay again.
Stayed 5 nights in Apr 2024

8/10 Good

Ashesh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property owners were extremely nice and helpful and the location was great. The amenities were basic and there were no elevators and it was hard to drag our luggage to the second floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kath

Liked: Cleanliness, room comfort

Very comfortable

I really felt very comfortable there, like home, when I wanted something it was there, scissors for example, I would recommend it,
Stayed 7 nights in Apr 2024