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Macrossan House

4.0 star property

Photo gallery for Macrossan House

Apartment, 1 Bedroom, Mobility Accessible | Balcony
Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool loungers
2 Bedroom Dual Key Apartment | Private kitchen
In-room safe, iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom (Ground Floor) | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, St Mary's by the Sea Chapel
    ‪3 min walk‬
  • Place, Sugar Wharf
    ‪5 min walk‬

Room options

View all photos for Apartment, 1 Bedroom, Mobility Accessible

Apartment, 1 Bedroom, Mobility Accessible

Apartment, 1 Bedroom, Mobility Accessible

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Port Douglas

Macrossan House places you in the centre of Port Douglas, steps from Macrossan Street and within a short 5-minute stroll of Anzac Park. .You can enjoy an LCD TV with satellite channels, and each apartment features a dryer, free WiFi and a balcony. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and a DVD player are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • Port Village Shopping Centre - 1 min walk - 0.0 km
  • St Mary's by the Sea Chapel - 3 min walk - 0.3 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Four Mile Beach - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 67 min drive

Restaurants

  • ‪Tin Shed - ‬6 min walk
  • ‪Jungle Fowl - ‬4 min walk
  • ‪Nectar Port Douglas - ‬4 min walk
  • ‪N17 burger co - ‬1 min walk
  • ‪Cafe Fresq - ‬2 min walk

About this property

Macrossan House

As a guest of Macrossan House, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Macrossan House also features tour/ticket assistance, a picnic area, and laundry facilities. Self parking is free.

This 4-star Port Douglas apartment is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Similar properties

View from room
Meridian Port Douglas - Adults only
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  • Pool
  • Spa pool
  • Washing machine
  • Dryer
4.5 out of 5, Wonderful, 426 reviews
The price is AU$405
includes taxes & fees
9 Apr - 10 Apr
Meridian Port Douglas - Adults only

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced pool
  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a village
  • In an entertainment district
  • In the city centre
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping centre
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children 7 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

What is the cancellation policy at Macrossan House?

Macrossan House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Macrossan House?

Yep, Macrossan House has a free self car park.

Are there any beaches close to Macrossan House?

Yep, Macrossan House is a short 8-minute walk from Four Mile Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Macrossan House have a pool?

Macrossan House has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

Is there a free airport shuttle available at Macrossan House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Macrossan House?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Macrossan House?

No, pets are not allowed.

Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 375 reviews
Rating 8 - Good. 87 out of 375 reviews
Rating 6 - Okay. 5 out of 375 reviews
Rating 4 - Poor. 7 out of 375 reviews
Rating 2 - Terrible. 2 out of 375 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great well supplied kitchen
Stayed 6 nights in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
Stayed 2 nights in Nov 2025

8/10 Good

jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was spot on
Stayed 5 nights in Nov 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, amenities
Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.
Stayed 10 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.
Stayed 8 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!
Stayed 7 nights in Sep 2025

4/10 Poor

Lynne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The accommodation is well situated in the centre of town, close to shops, the marina and Four Mile Beach. The room is a decent size, with a screened-off bedroom, and a balcony. The self catering facilities consist of fridge-freezer, microwave and a hot plate. The low marking is entirely due to the claimed accessibility, and the arrogance of the owners when we pointed out its shortcomings. As I am a wheelchair user, we chose to stay here because we were attracted by the claims to be accessible-friendly, with “accessible parking”, “accessible reception” and “accessible room”. We asked for a ground floor room. The room is adapted. I would not, however, call it accessible. The parking is underground, with no elevator and a very steep slope up to the ground level. The reception is up yet another, similar slope (and from my chair I was unable to see the reception staff unless they were standing up). The room is on this level, but everything else - swimming pool, barbecue patio, laundry facilities - is downstairs, with absolutely no access for a wheelchair user. The downstairs area itself is not disabled friendly - access to the sunbeds being via a stepping stone over part of the pool, and the sunbeds being on a raised platform. The owner was quite dismissive of the idea that a residence boasting of its access should property ensure that the disabled person has access to all (or at least most) of the facilities, and not just the room.
Stayed 10 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
Stayed 6 nights in Sep 2025

8/10 Good

CHERYL

Liked: Cleanliness, room comfort
GREAT LOCATION VERY HELPFUL MANAGERS.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort

Great location

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.
Stayed 8 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Stayed 8 nights in Aug 2025

10/10 Excellent

Phillipa

Liked: Cleanliness
Good parking Central Quiet
Stayed 6 nights in Aug 2025

10/10 Excellent

Debbie Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central but very quiet as well
Stayed 10 nights in Jul 2025

2/10 Terrible

Colin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was a comfortable place to stay, well located with very friendly staff
Stayed 0 nights in Jul 2025

8/10 Good

Bradley Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great to stay as it is right in the centre of town and easy to get around.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andreana

Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth, Portland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gary and Jo were super helpful with dinner ideas and things to do in the area, both really nice people. Room was clean, well stocked, a nice size and the location was walkable to shops and restaurants as well as the beach and pier. Parking was available and convenient and our place was super private and quiet. Highly recommend!
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities
Very central to everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Danni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

christine

Liked: Cleanliness, room comfort
The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.
Stayed 3 nights in Nov 2024