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4.1 out of 5

"The pool is a great size and overall great location! " More

By a verified traveller on Tue 08 Oct 2019

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Hotel Description

At Port Douglas Sands Resort you'll be within a 30-minute stroll of Crystalbrook Superyacht Marina and St Mary's by the Sea Chapel. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, in-room childcare, and free local calls are also available.

This smoke-free aparthotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, tour/ticket assistance, and an elevator. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Port Douglas aparthotel, you'll be 2.5 km (1.6 mi) from Sugar Wharf and 2.7 km (1.7 mi) from Anzac Park.

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Port Douglas Sands Resort ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Sands Resort

Everyone (24) Couples (2) Family (25)
5 out of 5

Posted by on 15 Oct. 2019

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5 out of 5
The pool is a great size and overall great location!

Posted by on 8 Oct. 2019

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5 out of 5

Posted by on 16 Jul. 2019

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4 out of 5
We had a great stay here as a family of 4. The unit we stayed in was clean and tidy. Bathroom was a bit dated, but it was clean. The unit had everything we needed for the week we were here, including an oven and washer/dryer. Great balcony overlooking the pool. Breakfast was simple but nice. We would stay here again.

Posted by on 8 Jul. 2019

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4 out of 5
I loved that it wasn’t a huge complex and loved the garden outlook onto the pool area was lovely. The staff were very helpful and friendly and were quick to remedy a couple of requests. Rooms were a bit tired, but more than adequate. It is located a fair way out, about 2 kms but there is a shuttle bus service.

Posted by on 30 Jun. 2019

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5 out of 5
The pool area was great. Plenty of room poolside and the pool is a great size with a large shallow area for little kids.

Posted by on 7 Jan. 2019

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3 out of 5

Posted by on 23 Oct. 2018

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4 out of 5
The pool was amazing for the kids. The rooms were quite small for a family of 5 but we survived ok and the price was really affordable so with that in mind you get what you pay for. We would come back here again.

Posted by , from Brisbane on 2 Oct. 2018

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3 out of 5
Quite dated with a lot of permanent residents that were very noisy coming and going early to work

Posted by on 29 Sep. 2018

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5 out of 5

Pretty special

Lovely apartment style room. Very comfortable. 2km walk to town. Beach nearby. Lovely pool. Would definitely stay again

Posted by , from melbourne on 23 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Amanda

Thank you for your review - very happy you enjoyed your stay.

Property Features

As a guest of Port Douglas Sands Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Port Douglas Sands Resort also features a garden, laundry facilities, and an elevator. Self parking is free. This 3.5-star Port Douglas aparthotel is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Sands Resort offers 14 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Cable television is provided. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Port Douglas aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 2 to 11 years old)
  • Late check-out fee: AUD 50 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Sands
  • Port Douglas Sands Resort
  • Sands Port Douglas
  • Sands Resort Port Douglas
  • Port Douglas Sands Hotel Port Douglas
  • Douglas Sands Douglas
  • Port Douglas Sands Resort Aparthotel
  • Port Douglas Sands Resort Port Douglas
  • Port Douglas Sands Resort Aparthotel Port Douglas

You should know

  • Port Douglas Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.