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4.7 out of 5

"Very clean and there was an putdoor kitchen and pantry to cook meals " More

By a verified traveller on Sun 18 Jul 2021

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Hotel Description

Port Douglas Motel places you in the center of Port Douglas, steps from Macrossan Street and within a short 5-minute stroll of Four Mile Beach. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy plasma TVs with DVD players, and all 20 soundproofed rooms feature coffee/tea makers, ceiling fans, and hair dryers. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Pillowtop beds and free toiletries are nice touches to enhance your stay. Additionally, irons/ironing boards and desks are available. Weekly housekeeping is available.

This business-friendly motel offers free WiFi in public areas, a library, and a garden. Other amenities include laundry facilities, barbecue grills, and free newspapers in the lobby. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Port Douglas motel include Port Village Shopping Centre and Crystalbrook Superyacht Marina.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$116* Per night/room 2 Nov. - 3 Nov.

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Port Douglas Motel ratings based on 93 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Port Douglas Motel

Everyone (58) Couples (22) Family (15)
5 out of 5
Very clean and there was an putdoor kitchen and pantry to cook meals

Posted by on 18 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Lillian

Thank you for staying with us and posting your review.

5 out of 5
Very Clean , Central to everything and Port Douglas Staff interaction positive 😊

Posted by on 11 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Lillian

Thanks for the great review.

5 out of 5
Could not park my Landcruiser there. parking spots to small.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Lillian

We should all go back to 1960's vehicles

5 out of 5
Great hosts, walking distance to town centre.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Jenny

Hello, thank you so much for taking he time to review our Motel, it is very much appreciated! We were very happy to read you enjoyed your stay with us! Take care and kind regards, Jenny

5 out of 5
Great value. Very convenient location. Very friendly staff.

Posted by on 10 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Jenny

Hello, So glad you enjoyed your stay with us! We appreciate you taking the time to review our Motel and hope to see you back again some time! Take care!

5 out of 5
Best bang for buck in Port!

Posted by on 17 May 2021

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Comment from Hotel Management

18 May 2021 by Jenny

Just love your review!!! Glad you enjoyed your stay and come back and see us again some time! Take care and kind regards, Jenny

4 out of 5
After realising I was charged twice for my accommodation I raised the issue with the motel.I was told it was expedia's fault not the motels.After calling expedia about my issue they contacted the motel and found out it was the motel who charged me again.The issue was finally rectified(thanks again Bernie)and was refunded the money.The motel was pleasant,quiet and clean.Apart from the above issue I had an enjoyable stay.

Posted by on 13 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Bernie

Hi Richard, Just like you we were pleased to resolve the overcharge. We look forward to seeing you again when you next travel to Port Douglas. By the way the temperature has dropped a little and the skies are sunny. Take care and our best wishes! Bernie

5 out of 5
The room was lovely and clean Close to town staff very friendly

Posted by , from Gold Coast on 11 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Jenny

Thank you Kym for your lovely review. We were very happy to read you enjoyed your stay with us - hope to see you back again one day!!

4 out of 5

Posted by on 4 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Jenny

Thank you for taking the time to score our Motel - it is very much appreciated!

5 out of 5

Posted by on 27 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Bernie

Thank you for positing your review.

Property Features

As a guest of Port Douglas Motel, you'll find an outdoor pool, a library, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Port Douglas Motel also features barbecue grills, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3.5-star Port Douglas motel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1980
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Motel offers 20 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Pillowtop beds
  • Plasma television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

The front desk at this property is open daily from 8 AM - 5:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Port Douglas
  • Port Douglas Motel
  • Port Douglas Motel Motel
  • Port Douglas Motel Port Douglas
  • Port Douglas Motel Motel Port Douglas

You should know

  • Port Douglas Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.