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4.6 out of 5

"Great location, easy walk to main street. Staff all helpful and friendly. Overall a great place to stay and enjoy ourselves. Could use Netflix or some ... " More

By a verified traveller on Mon 12 Sep 2022

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Hotel Description

A luxury stay in Port Douglas awaits you at Peppers Beach Club. Within just a 10-minute stroll, you'll find Four Mile Beach and Flagstaff Hill. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Koko Poolside Bar, is open for lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite gym. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Port Douglas resort include Crystalbrook Superyacht Marina and Sugar Wharf.

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$287* Per night/room 11 Dec. - 12 Dec.

2 Bedroom Plunge Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Spa Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Suite Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Lagoon Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Beach Club ratings based on 412 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Beach Club

Everyone (109) Couples (262) Family (39)
4 out of 5
Great location, easy walk to main street. Staff all helpful and friendly. Overall a great place to stay and enjoy ourselves. Could use Netflix or some other movie channel option. Also card access to rooms instead of keys would be less clunky. Did get bored with the breakfast menu after a week, no buffet so ordering off the same menu. Pool is amazing. A pleasant stay ….

Posted by on 12 Sep. 2022

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5 out of 5
The property was stunning! I was so sad to leave! Staff was amazing and super accommodating

Posted by on 8 Aug. 2022

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5 out of 5
I thought the property was great. The breakfast and koko fantastic. I think the checkout staff could improve, there was not one thank you for staying with us or how was your stay. Could be friendlier

Posted by on 6 Jun. 2022

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5 out of 5
Fantastic location Easy parking Pool area was superb The only down side was the endless stairs to our apartment and no lift to access room with luggage

Posted by on 31 Mar. 2022

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5 out of 5

Posted by on 5 Mar. 2022

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5 out of 5

Posted by on 8 Feb. 2022

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5 out of 5

Posted by on 14 Jan. 2022

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5 out of 5

Posted by on 2 Nov. 2021

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4 out of 5
Loved our stay, breakfast and staff fantastic. Just the room was a bit shabby, rug was worn and dirty and dusty. Feedback given.

Posted by on 18 Oct. 2021

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4 out of 5
Excellent pool with all rooms overlooking the pool. Room was spacious and had 2 bedrooms, lounge area and kitchen. Also a BBQ on the balcony with table and chairs. Room was cleaned daily. Great location - 5 minute walk to Macrossan Street, the Marina and 4 mile beach. Koko restaurant was great (only ate their once) and food was very nice and reasonably priced.

Posted by on 5 Jul. 2021

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 30 to September 10:

  • Parking area

The property will be renovating from November 1 2022 to December 17 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Peppers Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Beach Club. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Port Douglas resort is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Peppers Beach Club offers 92 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Port Douglas resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Koko Poolside Bar - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

WiFi is available for up to 500 MB per stay. Charges apply for additional data usage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 43 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Beach
  • Peppers Beach Club
  • Peppers Beach Club Hotel
  • Peppers Beach Club Hotel Port Douglas
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Port Douglas Hotel Port Douglas
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Resort Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.