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4.6 out of 5

"Nice property friendly and helpful staff we will definitely be back " More

By a verified traveller on Sun 04 Feb 2024

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Hotel Description

A luxury stay in Port Douglas awaits you at Peppers Beach Club. Within just a 10-minute stroll, you'll find Four Mile Beach and Flagstaff Hill. Highlights at this beach resort include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Koko Poolside Bar, is open for lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Port Douglas resort include Crystalbrook Superyacht Marina and Sugar Wharf.

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$296* Per night/room 2 Apr. - 3 Apr.

2 Bedroom Plunge Pool Suite

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Spa Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Suite Dual Key

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Lagoon Deluxe Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Peppers Beach Club ratings based on 427 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Beach Club

Everyone (115) Couples (268) Family (41)
2 out of 5
Koko restaurant dining was expensive, tasteless and servings were tiny. Pool was amazing, rooms and premises smelt moldy. Lift was broken so it meant lots of stairs which was difficult with baby pram and luggage. Definitely a relaxing place to stay, just let down by the restaurant mostly.

Posted by on 5 Mar. 2024

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5 out of 5
Lovely stay

Posted by on 29 Feb. 2024

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4 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Jess Whitworth

Dear Toni,Thank you for sharing your feedback. We're glad to hear you had a positive experience during your stay at Peppers Beach Club Port Douglas.Your comments are appreciated, and we look forward to welcoming you back in the future.Best regards,Jess WhitworthGeneral Manager, Peppers Beach Club Port Douglas

5 out of 5
Nice property friendly and helpful staff we will definitely be back

Posted by on 4 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Jess Whitworth

Dear Graham,Thank you for your kind words. We're delighted to hear that you enjoyed your stay at our property and that our staff could contribute to making your experience a pleasant one.We look forward to welcoming you back on your next visit.Best regards,Jess WhitworthGeneral Manager, Peppers Beach Club

5 out of 5
Absolutely beautiful

Posted by on 29 Nov. 2023

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5 out of 5
Close to town, beautiful rooms, clean and tidy. Would highly recommend. All made better by lovely staff. Will definitely be back

Posted by on 26 Nov. 2023

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5 out of 5

Posted by on 15 Nov. 2023

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4 out of 5

Posted by on 7 Oct. 2023

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4 out of 5
Overall a nice spot to spend a few days. Easy access to the main part of town.

Posted by on 11 Aug. 2023

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5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Guest Services

Dear Joanne, Thank you for your review,we are thrilled to hear you enjoyed your stay. Warm Regards

Property Features

Peppers Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this resort measures 484 square feet (45 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Peppers Beach Club. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Port Douglas resort is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Peppers Beach Club offers 92 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. 30-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Koko Poolside Bar - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

WiFi is available for up to 500 MB per stay. Charges apply for additional data usage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit card deposit required
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 30–40 per person
  • Airport shuttle fee: AUD 50 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Beach
  • Peppers Beach Club
  • Peppers Beach Club Hotel
  • Peppers Beach Club Hotel Port Douglas
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Port Douglas Hotel Port Douglas
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Resort Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.