Skip to main content
Beginning of main content
4.6 out of 5

"Overall a good hotel but shame they couldn't even supply a bottle of water (or a jug !) in the bedroom. Also no full menus available in the room, and ... " More

By a verified traveller on Fri 01 Jan 2021

Enter dates to see availability

Hotel Description

A luxury stay in Port Douglas awaits you at Peppers Beach Club. Within a 5-minute stroll you'll find Four Mile Beach and Crystalbrook Superyacht Marina within a 15-minute walk. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 94 rooms feature balconies, WiFi, and DVD players. In-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes and free toiletries. Additionally, coffee/tea makers, ceiling fans, and safes are available.

The restaurant, Koko Poolside Bar, is open for lunch and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Port Douglas resort include Sugar Wharf and Wildlife Habitat.

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$287* Per night/room 24 Jan. - 25 Jan.

2 Bedroom Plunge Pool Suite (Weekly Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 4 Max

2 Bedroom Plunge Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Spa Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Lagoon Deluxe Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Beach Club ratings based on 410 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Beach Club

Everyone (104) Couples (265) Family (40)
4 out of 5
Overall a good hotel but shame they couldn't even supply a bottle of water (or a jug !) in the bedroom. Also no full menus available in the room, and internet very bad (smart TV useless to watch movies)

Posted by on 1 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2021 by Jamie

Thank you for taking the time to post your review. Due to COVID we have had to remove a lot of items from the rooms and jugs of water in the fridges was one of those items. This also applies for menus, there should have been a magnetic room service menu in your room as this is cleanable by wiping, I apologise if this wasn't in the room. We review all feedback to be able to continue to improve our product and service so thank you for taking the time so we can take a look at the internet speed. Thank you again for your feedback. Sincerely, Jamie

5 out of 5
We loved our stay at Peppers and would definitely stay there again. The room was lovely and we appreciated all the space our 1 bedroom apartment offered, plus the two balconies overlooking the stunning pool. The staff were really friendly as were the other guests. It’s an easy walk to Macrossan St for meals and shopping. Overall, a great place to stay!

Posted by , from Adelaide on 5 Nov. 2020

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2020 by Jamie

Thank you for your review and feedback regarding your stay at the Peppers Port Douglas Beach Club. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Jamie

5 out of 5
Great pool nice property lovely rooms close to town

Posted by , from Cairns on 17 Sep. 2020

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2020 by Jamie

Thank you for your survey and lovely feedback regarding the team and our facilities. We really appreciate hearing you have enjoyed your stay with us. We hope to welcome you back in the future Sincerely, Jamie

5 out of 5

Posted by on 24 Aug. 2020

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2020 by Jamie

Thank you for your 5 star review! We can't wait to welcome you back. Sincerely, Jamie

5 out of 5
Great room, friendly and helpful staff. Location close to everything Port Douglas has to offer. Pool a highlight

Posted by , from Cairns on 9 Jul. 2020

Was this review helpful to you?
2 out of 5
This was our honeymoon, receptionist very rude made us feel stupid and unwelcome especially with all restrictions coming into place. Buffet breakfast turned into room service with only two options which were both burgers. Ended up leaving 2 days early as we felt they didn’t comprise in anyway to make it enjoyable for guests.

Posted by , from Sunbury on 1 Apr. 2020

Was this review helpful to you?
5 out of 5
Great rooms, pool and location Maybe more choices on the food selections would be good.

Posted by on 17 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2020 by Jess

Thank you for your comments. We are in the process of putting out a new menu for March so willl provide your feedback to the Chef. Kind REgards Jess Whitworth General Manager

2 out of 5
Pillows on bed were too large. Uncomfortable bed. Uncomfortable night

Posted by on 28 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2020 by Jess

Thank you for your feedback, my apologies for your uncomfortable sleep, we are in the process of replacing the beds in our rooms. All our pillows were replaced recently, will ensure there are more options available in future. KInd Regards Jess Whitworth General Manager

5 out of 5
Great location to shops and the beach. Lovely resort.

Posted by on 7 Nov. 2019

Was this review helpful to you?
5 out of 5

Posted by on 6 Nov. 2019

Was this review helpful to you?

Property Features

Peppers Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the luxury Peppers Beach Club. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Port Douglas resort is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (65.9 km / 41 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Peppers Beach Club offers 94 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Port Douglas resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Koko Poolside Bar - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

WiFi is available for up to 500 MB per stay. Charges apply for additional data usage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 43 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Beach
  • Peppers Beach Club
  • Peppers Beach Club Hotel
  • Peppers Beach Club Hotel Port Douglas
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Port Douglas Hotel Port Douglas
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Resort Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.wotif.com/Port-Douglas-Hotels-Peppers-Beach-Club.h1658996-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Port-Douglas-Hotels-Peppers-Beach-Club.h1658996-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Port-Douglas-Hotels-Peppers-Beach-Club.h1658996-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.