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4.6 out of 5

"Great room, friendly and helpful staff. Location close to everything Port Douglas has to offer. Pool a highlight " More

By a verified traveller on Thu 09 Jul 2020

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Hotel Description

A luxury stay in Port Douglas awaits you at Peppers Beach Club. Within a 5-minute stroll you'll find Four Mile Beach and Crystalbrook Superyacht Marina within a 15-minute walk. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 90 rooms feature balconies, WiFi, and DVD players. In-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes and free toiletries. Additionally, coffee/tea makers, ceiling fans, and safes are available.

The restaurant, Koko Poolside Bar, is open for lunch and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Port Douglas resort include Sugar Wharf and Wildlife Habitat.

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 11 Aug. - 12 Aug.

Spa Suite (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Suite Dual Key

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Suite (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Run of the house)

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Suite Dual Key - Unserviced

Bed Count 2 King Beds Maximum Occupancy 5 Max

Peppers Beach Club ratings based on 406 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Beach Club

Everyone (103) Couples (264) Family (39)
5 out of 5
Great room, friendly and helpful staff. Location close to everything Port Douglas has to offer. Pool a highlight

Posted by , from Cairns on 9 Jul. 2020

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2 out of 5
This was our honeymoon, receptionist very rude made us feel stupid and unwelcome especially with all restrictions coming into place. Buffet breakfast turned into room service with only two options which were both burgers. Ended up leaving 2 days early as we felt they didn’t comprise in anyway to make it enjoyable for guests.

Posted by , from Sunbury on 1 Apr. 2020

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5 out of 5
Great rooms, pool and location Maybe more choices on the food selections would be good.

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Jess

Thank you for your comments. We are in the process of putting out a new menu for March so willl provide your feedback to the Chef. Kind REgards Jess Whitworth General Manager

2 out of 5
Pillows on bed were too large. Uncomfortable bed. Uncomfortable night

Posted by on 28 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by Jess

Thank you for your feedback, my apologies for your uncomfortable sleep, we are in the process of replacing the beds in our rooms. All our pillows were replaced recently, will ensure there are more options available in future. KInd Regards Jess Whitworth General Manager

5 out of 5
Great location to shops and the beach. Lovely resort.

Posted by on 7 Nov. 2019

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5 out of 5

Posted by on 6 Nov. 2019

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5 out of 5
Location was fantastic - able to easily walk to the town centre. Secure free parking and exceptionally helpful staff

Posted by on 30 Oct. 2019

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3 out of 5

Posted by on 29 Oct. 2019

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5 out of 5
Penthouse suite was beautiful! Very clean, staff were friendly and the pool was amazing!

Posted by on 27 Oct. 2019

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5 out of 5

Posted by on 18 Oct. 2019

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Renovations + Closures

This property is undergoing renovations from June 26 2020 to October 02 2020 (completion date subject to change).

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Peppers Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the luxury Peppers Beach Club. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Port Douglas resort is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (65.9 km / 41 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Peppers Beach Club offers 90 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Port Douglas resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Koko Poolside Bar - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Free WiFi is available up to 500 MB per stay. Charges apply for additional data usage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 43 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Beach
  • Peppers Beach Club
  • Peppers Beach Club Hotel
  • Peppers Beach Club Hotel Port Douglas
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Port Douglas Hotel Port Douglas
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Hotel Port Douglas
  • Peppers Beach Port Douglas
  • Peppers Beach Club Resort
  • Peppers Beach Club Port Douglas
  • Peppers Beach Club Resort Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.