"Overall a good hotel but shame they couldn't even supply a bottle of water (or a jug !) in the bedroom. Also no full menus available in the room, and ... " More
You can enjoy flat-screen TVs with cable channels, and all 94 rooms feature balconies, WiFi, and DVD players. In-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes and free toiletries. Additionally, coffee/tea makers, ceiling fans, and safes are available.
The restaurant, Koko Poolside Bar, is open for lunch and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.
Sights within a 10-minute drive of this 5-star Port Douglas resort include Sugar Wharf and Wildlife Habitat.
7 Jan. 2021 by Jamie
Thank you for taking the time to post your review. Due to COVID we have had to remove a lot of items from the rooms and jugs of water in the fridges was one of those items. This also applies for menus, there should have been a magnetic room service menu in your room as this is cleanable by wiping, I apologise if this wasn't in the room. We review all feedback to be able to continue to improve our product and service so thank you for taking the time so we can take a look at the internet speed. Thank you again for your feedback. Sincerely, Jamie
30 Nov. 2020 by Jamie
Thank you for your review and feedback regarding your stay at the Peppers Port Douglas Beach Club. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Jamie
30 Nov. 2020 by Jamie
Thank you for your survey and lovely feedback regarding the team and our facilities. We really appreciate hearing you have enjoyed your stay with us. We hope to welcome you back in the future Sincerely, Jamie
30 Nov. 2020 by Jamie
Thank you for your 5 star review! We can't wait to welcome you back. Sincerely, Jamie
18 Feb. 2020 by Jess
Thank you for your comments. We are in the process of putting out a new menu for March so willl provide your feedback to the Chef. Kind REgards Jess Whitworth General Manager
18 Feb. 2020 by Jess
Thank you for your feedback, my apologies for your uncomfortable sleep, we are in the process of replacing the beds in our rooms. All our pillows were replaced recently, will ensure there are more options available in future. KInd Regards Jess Whitworth General Manager
Peppers Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the luxury Peppers Beach Club. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Port Douglas resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Peppers Beach Club offers 94 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Port Douglas resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Koko Poolside Bar - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the resort include an outdoor pool and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is available for up to 500 MB per stay. Charges apply for additional data usage.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.