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4.5 out of 5

"Great location - My only complaint was the room wasn't serviced daily so we had to ask for fresh towels everyday. Other than that, perfect!!! " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

Regal Port Douglas places you steps from Macrossan Street and within a short 5-minute stroll of Four Mile Beach. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

Free WiFi, balconies, and cable TV are featured in all 47 rooms. Additionally, DVD players, refrigerators, and coffee/tea makers are available. Weekly housekeeping is available.

This hotel offers free WiFi in public areas, a terrace, and a computer station. Other amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas hotel, you'll be 21.8 km (13.5 mi) from Mossman Gorge.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$219* Per night/room 17 Aug. - 18 Aug.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Bedrooms, Jetted Tub

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regal Port Douglas ratings based on 134 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Regal Port Douglas

Everyone (60) Couples (68) Family (7)
5 out of 5

Posted by on 1 Jan. 2020

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5 out of 5
Great location - My only complaint was the room wasn't serviced daily so we had to ask for fresh towels everyday. Other than that, perfect!!!

Posted by on 11 Nov. 2019

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5 out of 5
Large room. Excellent pool area. Few kids. Great spa in room.

Posted by on 27 Oct. 2019

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5 out of 5
Close to the main street. very quiet and comfortable. Will be back

Posted by on 22 Oct. 2019

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4 out of 5
Staff friendly, knowledgeable and helpful. Great location. Room had everything we needed and was spotless.

Posted by , from Port Do on 4 Oct. 2019

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2 out of 5
Clever photography!!!! Our room was not located by the pool by any means but a constant smell of chlorine was noticeable for most of our 4 night stay. Balcony hot tub had been “closed” in,aka made into a raised deck. Spa bath in the room was terrible design, you need a step ladder to safely enter. The shower is meant to be over the spa bath however water just shoots out and leaks all over the “bathroom” and you are required to do a bendback to have the shower. No servicing of the room unless you stay over 5 nights! With the amount of towels required to clean up the puddles, as a couple we rotated between 1 towel for the stay. Asked to do your own dishes but the choice of washing them is the spa bath or the small basin right by the toilet. Neither option the most sanitary. Roulette with all the light switches. In order to have toilet exhaust you needed to keep the bathroom light on. Have plates etc however no microwave- seemed odd. BUT there is a toaster. Fan was covered in dirt/dust. Although we had not requested early check(normal check in 2pm) in we arrived at 11am after being on early flight with a glimmer of hope that our room would be ready. Owner took phone number and said would call when ready.....owner called at 1:43pm! Why bother!! And when presented the room not 100% how it would have really taken that long. For the cost of the room per night would have expected more.

Posted by on 30 Aug. 2019

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5 out of 5

Posted by on 4 Jul. 2019

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4 out of 5
staff were excellent.Sheryl was terrific in every respect and helped us book three great tours.

Posted by on 4 Jul. 2019

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2 out of 5
Like the location Disliked room altercation no sun on specific request No heating Air con is cool only Probably good in hot weather Windy around pool and limited sun in June

Posted by on 2 Jul. 2019

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4 out of 5
Great apartments close to the shops, beaches, restaurants and cafe. Location couldn’t have been better. Pleasant check-in and lovely pool to swim in.

Posted by on 9 Jun. 2019

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Property Features

Regal Port Douglas offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Regal Port Douglas. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Douglas hotel.

  • 47 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.4 km / 41.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Regal Port Douglas offers 47 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 3 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

The front desk at this property is open daily from 8 AM - 5 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 3 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one-way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Regal
  • Regal Hotel Port Douglas
  • Regal Port Douglas
  • Regal Port Douglas Hotel Port Douglas
  • Regal Port Douglas Hotel
  • Regal Port Douglas Hotel
  • Regal Port Douglas Port Douglas
  • Regal Port Douglas Hotel Port Douglas

You should know

  • Regal Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.