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4.5 out of 5

"Great location walk to everything. Three levels no lift stairs everywhere " More

By a verified traveller on Sat 15 May 2021

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Hotel Description

Regal Port Douglas places you steps from Macrossan Street and within a short 5-minute stroll of Four Mile Beach. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

Free WiFi, balconies, and cable TV are featured in all 47 rooms. Additionally, DVD players, refrigerators, and coffee/tea makers are available. Weekly housekeeping is available.

This hotel offers free WiFi in public areas, a terrace, and a computer station. Other amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Port Douglas hotel include Port Village Shopping Centre and Court House Museum.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Bedrooms, Jetted Tub

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regal Port Douglas ratings based on 135 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Regal Port Douglas

Everyone (63) Couples (66) Family (7)
4 out of 5
Great location

Posted by on 25 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Kim, Regal Port Douglas

Thanks for staying with us!

4 out of 5
Great location walk to everything. Three levels no lift stairs everywhere

Posted by on 15 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Kim, Regal Port Douglas

Thanks for your comments. Our location is certainly very well loved - stairs not so much. Like so many resorts in Port Douglas sadly we do not have lifts. Thanks for staying with us, glad you enjoyed the short walks to shops, dining and the marina! Kind regards,

5 out of 5
A really nice place to stay right in the middle of town but without the noise that usually goes with it. Everything was within walking distance.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Kim, Regal Port Douglas

Thanks for sharing your experience at Regal Port Douglas. We're so glad you enjoyed your holiday. Kind regards, Kim & James

5 out of 5
Kim and James were lovely and very helpful they had no hesitation in moving us to another room after the first night as the spa bath sprung a leak. Great location we were very happy with the service and help we received durung our stay

Posted by on 19 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Kim, Regal Port Douglas

Thank you K & A! It was our pleasure to have you stay with us, we're glad you enjoyed our great location and hospitality. See you next time you travel to Port Douglas.

5 out of 5
Location the best!! Big rooms and Jacuzzi private was great.

Posted by on 10 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Kim, Regal Port Douglas

We get a big tick for our location from all of our guests and the privacy shutters on the balconies are so important for a relaxing holiday. Thanks for your comments! Glad you had a great stay.

5 out of 5

Posted by on 7 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by Kim, Regal Port Douglas

Hi Peter, Thanks you for staying with us in beautiful Port Douglas. We're glad to see that you have enjoyed your holiday. Hope to see you again! Kind regards, Kim

5 out of 5
We had a room with a spa which was great, central location, room clean and comfortable

Posted by on 31 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Kim, Regal Port Douglas

We're so glad that you enjoyed your stay with us and thank you for taking the time to write a review. Our location makes it so easy to relax and walk to shopping, dining. I'll pass on your comment about the room cleanliness, our housekeeping staff will appreciate the feedback. Happy New Year! Kim & James

2 out of 5
Well located ,walk to beach and markets,centrally located in port douglas

Posted by on 26 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by Kim, Regal Port Douglas

Thank you for your review and mentioning our fabulous location. We take your score seriously, would you please let us know how we could have improved your stay?

5 out of 5

Posted by on 1 Jan. 2020

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5 out of 5
Great location - My only complaint was the room wasn't serviced daily so we had to ask for fresh towels everyday. Other than that, perfect!!!

Posted by on 11 Nov. 2019

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Property Features

Regal Port Douglas offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Regal Port Douglas. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Douglas hotel.

  • 47 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.4 km / 41.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Regal Port Douglas offers 47 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

The front desk at this property is open daily from 8 AM - 5 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one-way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Regal
  • Regal Hotel Port Douglas
  • Regal Port Douglas
  • Regal Port Douglas Hotel Port Douglas
  • Regal Port Douglas Hotel
  • Regal Port Douglas Hotel
  • Regal Port Douglas Port Douglas
  • Regal Port Douglas Hotel Port Douglas

You should know

  • Regal Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.