For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Regal Port Douglas places you steps from Macrossan Street and within a short 5-minute stroll of Four Mile Beach. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.
Free WiFi, balconies, and cable TV are featured in all 47 rooms. Additionally, DVD players, refrigerators, and coffee/tea makers are available. Weekly housekeeping is available.
This hotel offers free WiFi in public areas, a terrace, and a computer station. Other amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of an airport shuttle.
With a stay at this 4-star Port Douglas hotel, you'll be 21.8 km (13.5 mi) from Mossman Gorge.
Regal Port Douglas ratings based on 134 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Regal Port Douglas
Everyone (60)Couples (68)Family (7)
5 out of 5
Posted by a verified traveller on 1 Jan. 2020
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5 out of 5
Great location - My only complaint was the room wasn't serviced daily so we had to ask for fresh towels everyday.
Other than that, perfect!!!
Posted by a verified traveller on 11 Nov. 2019
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5 out of 5
Large room. Excellent pool area. Few kids. Great spa in room.
Posted by a verified traveller on 27 Oct. 2019
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5 out of 5
Close to the main street. very quiet and comfortable. Will be back
Posted by a verified traveller on 22 Oct. 2019
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4 out of 5
Staff friendly, knowledgeable and helpful. Great location. Room had everything we needed and was spotless.
Posted by Lucy, from Port Do on 4 Oct. 2019
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2 out of 5
Clever photography!!!!
Our room was not located by the pool by any means but a constant smell of chlorine was noticeable for most of our 4 night stay.
Balcony hot tub had been “closed” in,aka made into a raised deck.
Spa bath in the room was terrible design, you need a step ladder to safely enter. The shower is meant to be over the spa bath however water just shoots out and leaks all over the “bathroom” and you are required to do a bendback to have the shower.
No servicing of the room unless you stay over 5 nights! With the amount of towels required to clean up the puddles, as a couple we rotated between 1 towel for the stay.
Asked to do your own dishes but the choice of washing them is the spa bath or the small basin right by the toilet. Neither option the most sanitary.
Roulette with all the light switches. In order to have toilet exhaust you needed to keep the bathroom light on.
Have plates etc however no microwave- seemed odd. BUT there is a toaster.
Fan was covered in dirt/dust.
Although we had not requested early check(normal check in 2pm) in we arrived at 11am after being on early flight with a glimmer of hope that our room would be ready. Owner took phone number and said would call when ready.....owner called at 1:43pm! Why bother!! And when presented the room not 100% how it would have really taken that long. For the cost of the room per night would have expected more.
Posted by a verified traveller on 30 Aug. 2019
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5 out of 5
Posted by a verified traveller on 4 Jul. 2019
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4 out of 5
staff were excellent.Sheryl was terrific in every respect and helped us book three great tours.
Posted by a verified traveller on 4 Jul. 2019
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2 out of 5
Like the location
Disliked room altercation no sun on specific request
No heating
Air con is cool only
Probably good in hot weather
Windy around pool and limited sun in June
Posted by a verified traveller on 2 Jul. 2019
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4 out of 5
Great apartments close to the shops, beaches, restaurants and cafe. Location couldn’t have been better.
Pleasant check-in and lovely pool to swim in.
Regal Port Douglas offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Regal Port Douglas. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Douglas hotel.
47 guestrooms or units
3 levels
Towels for the beach
Poolside lounge chairs
1 conference room
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
BBQ grill(s)
Computer for guest use
Television in lobby
Smoking in designated areas
Water dispenser
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Cairns Intl. Airport (CNS) (66.4 km / 41.3 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Regal Port Douglas offers 47 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Private balcony
Cable channels
DVD player
Refrigerator
Coffee maker
Shower
Housekeeping (weekly)
Hair dryer
Safe
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 3 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
The front desk at this property is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered at scheduled times from 3 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
UnionPay
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Debit cards not accepted
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No lifts
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 46.00 per person (one-way)
Airport shuttle fee per child: AUD 24.00 (one-way), (from 2 to 11 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Port Douglas Regal
Regal Hotel Port Douglas
Regal Port Douglas
Regal Port Douglas Hotel Port Douglas
Regal Port Douglas Hotel
Regal Port Douglas Hotel
Regal Port Douglas Port Douglas
Regal Port Douglas Hotel Port Douglas
You should know
Regal Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
