Aparthotel

Hibiscus Resort & Spa

3.5 star property

Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, pool loungers
Interior
Reception
1 Bedroom Accessible Apartment | Private kitchen
Deluxe Apartment, 1 King Bed, Garden View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
22 Owen Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪2 min walk‬
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Port Village Shopping Centre
    ‪6 min walk‬

Room options

Studio Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

2 Bedroom Ensuite Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

3 Bedroom Apartment

  • Resort view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds
  • Free Wi-Fi

One Bedroom Spa Apartment

  • Sleeps 2
  • Free Wi-Fi

Two Bedroom Family Apartment

  • Sleeps 4
  • Free Wi-Fi

Two Bedroom Ensuite Apartment

  • Sleeps 4
  • Free Wi-Fi

Family Apartment

  • Resort view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

1 Bedroom Accessible Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Studio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Apartment, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Port Douglas

Hibiscus Resort & Spa places you steps from Macrossan Street and within a short 5-minute stroll of Port Douglas Splash Park. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and dryers. .Each apartment is individually furnished and features a flat-screen TV with digital channels, along with free WiFi, a furnished balcony or patio and a DVD player. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a ceiling fan are also available. Limited housekeeping is available. .A day of pampering at Hibiscus Day Spa can include hot stone massages, prenatal massages, body wraps and facials along with access to the hot tub. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Port Douglas aparthotel include Four Mile Beach and Port Village Shopping Centre.

What's nearby

  • Macrossan Street - 2 min walk - 0.2 km
  • Four Mile Beach - 6 min walk - 0.6 km
  • Port Village Shopping Centre - 6 min walk - 0.6 km
  • Crystalbrook Superyacht Marina - 8 min walk - 0.7 km
  • Sugar Wharf - 11 min walk - 1.0 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive

Restaurants

  • ‪Jungle Fowl - ‬8 min walk
  • ‪Cafe Ziva - ‬7 min walk
  • ‪N17 burger co - ‬7 min walk
  • ‪Whileaway - ‬3 min walk
  • ‪Star of Siam - ‬8 min walk

About this property

Hibiscus Resort & Spa

Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

Is parking available at Hibiscus Resort & Spa?

Yep, Hibiscus Resort & Spa has a free self car park.

Are there any beaches close to Hibiscus Resort & Spa?

Yep, Hibiscus Resort & Spa is a short 6-minute walk from Four Mile Beach.

Is there a spa on site at Hibiscus Resort & Spa?

Yep, Hibiscus Day Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as prenatal massages.

Does Hibiscus Resort & Spa have a pool?

Hibiscus Resort & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hibiscus Resort & Spa a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hibiscus Resort & Spa.

Is there a free airport shuttle available at Hibiscus Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

What time are check-in & check-out at Hibiscus Resort & Spa?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hibiscus Resort & Spa?

No, pets are not allowed.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 215 reviews
Rating 8 - Good. 98 out of 215 reviews
Rating 6 - Okay. 22 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tarynn

Great pool, great location, great staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anita Siobhan

Liked: Cleanliness, check-in, communication, listing accuracy
Convenient to all local attractions. Quiet and family friendly. Excellent staff
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Malvina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to beach and town Reception was friendly and informative
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities, communication
It was quiet and relaxing
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property, staff are very friendly, fabulous pool and gardens are well maintained and pleasant to walk through, great location within walking distance to everything you needed, beach, marina, dining and supermarket. We have stayed there more than once and will be back again.
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, communication
Great location and very friendly staff
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Luanne

Liked: Cleanliness, room comfort, communication
Undercover parking. Close to resturants and shops.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, room comfort, communication
Room was clean, pool areas were clean (pool itself had quite a few leaves etc but the weather was windy and we understand it's difficult to keep on top). Location is fantastic, so close to the main strip for shops, bars and restaurants, but tucked away enough that it's quiet and calm. Reception staff were incredible, friendly and informative. We will 100% stay here again
Stayed 3 nights in Jan 2026
Verified

8/10 Good

D

Liked: Cleanliness, room comfort, communication

Great place for a family of 3!

Great place for a family of 3 with another family staying in another room. Thanks to Jenny and Angelique for a great service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anna Dorota

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved staying at Hibiscus. The property was lovely and quiet. Rooms are very spacious and well equipped. Check in after hours was smooth and all staff were very friendly and helpful. It’d definitely stay there again.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

nicole Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the 2 pools, quiet but close to everything location and Balinese feel.
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel staff were fabulous. Friendly, eager to help, approachable. They made the stay so enjoyable. Nothing was too much trouble.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Balinese vibe
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, room comfort, communication

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Duncan

Liked: Cleanliness, amenities, communication
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Michelle Catherine

Liked: Communication
Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely relaxing stay. Rooms a little tired but very clean and comfortable. Avoid unit with shower over bath as dangerous to navigate but a few rooms have been changed so just request walk in shower when booking. Stairs to units but we managed no problem. Comfortable bed. Able to self cater well enough whilst also short walk to Main Street and many restaurants and pub grub. Great pool area x 2. Very handy Location. We would stay again as reasonable rate for Port Douglas central. Staff friendly and helpful Thanks for a relaxing stay Hibiscus.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

Friendly and helpful staff. Great location (near Macrossan but quite), stylish place. Would probably benefit from bathrooms renovation, but still magical! Heated pool (which is important in July) with jacuzzi button. Breakfast near the pool: very basic, but nice. Overall - adequate for the price. Highly recommend.
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024