4.1 out of 5

"Nice central location. Pretty pools and environment helpful staff. " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

Hibiscus Resort & Spa places you steps from Macrossan Street and within a 10-minute stroll of Four Mile Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and free continental breakfast.

All 42 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, furnished balconies or patios and living rooms. Kitchenettes come with fridges, microwaves and hobs, making in-room dining convenient. DVD players, coffee/tea makers and ceiling fans are also available. Limited housekeeping is available.

A relaxing visit to Hibiscus Spa can include hot stone massages and prenatal massages along with body wraps, facials and aromatherapy. Plus you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Port Douglas hotel, you'll be 21.6 km (13.4 mi) from Mossman Gorge.

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hibiscus Resort & Spa ratings based on 70 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hibiscus Resort & Spa

Everyone (49) Couples (14) Family (7)
5 out of 5
Staff are fantastic. Breakfast was lovely. The pools are extremely clean & surrounded by lush plants. Our room was totally adequate and we were happy & comfortable but will need some maintenance to continue an ongoing standard.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Hibiscus Resort & Spa

Hello Jennifer Thank you for taking the time to write you review. We are glad that you enjoyed your stay, and look forward to welcoming you back next time. Kind Regards Mardi

5 out of 5
We loved the scenery within the resort and love beeing able to go down to have breakfast with the other guests.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Hibiscus Resort & Spa

Good morning, Thank you for your feedback. We hope to see you again! Best wishes, The team at Hibiscus Resort and Spa

3 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

1 May 2019 by Hibiscus Resort & Spa

Thank you for taking the time to review your stay. We welcome any constructive feedback and hope you enjoyed your time in Port Douglas. Warm regards, Hibiscus Resort Management

4 out of 5
Great location for walking into town and to the beach. Bit of road noise. Great pools.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Hibiscus Resort & Spa

Thank you for taking the time to review your stay. We hope to see you again in the future! Warm regards, The Team at Hibiscus Resort and Spa

5 out of 5
Great stay, lovely decor and spacious rooms. We even got an upgrade. It was great value for money. Highly recommended!

Posted by on 28 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by teaM AT STAR RESORTS

Thank you, so glad you enjoyed your stay and upgrade! Please call us to come back another time!

5 out of 5

Posted by on 15 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Hibiscus Resort & Spa

Thank you for your review. We hope to see you again! Best wishes, The team at Hibiscus Resort and Spa

4 out of 5
What worked well: great location, well maintained property, lovely ambience throughout, two distinct pool areas, jet spas, excellent floaters, pool furniture and bbq facilities, in room overhead fans and recycling options appreciated. Even better if: mattresses in the room I stayed in need upgrading - perhaps some toppers. For guests wanting to self cater on a short stay, providing small pack oil, butter, salt and pepper would be really helpful.

Posted by , from Melbourne on 30 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Hibiscus Resort & Spa

Hi Bron, Thank you so much for you wonderful feedback. It was a pleasure having you stay with us and we have taken on board your feedback for further review by our unit owners. We hope to see you in the future! Best wishes, The team at Hibiscus Resort and Spa

3 out of 5
Good location of the hotel although the breakfast was minimal, expected more for our money

Posted by on 29 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Hibiscus Resort & Spa

Good morning, Thanks for taking the time to review. We offer a complimentary continental breakfast which would generally include toast, cereal, fresh made muesli, fruit, juice and tea/coffee. We like to think we go above and beyond by also including extras like fresh baked muffins, home made cakes, spinach and ricotta triangles amongst other things. We're sorry you didn't think this was of value but appreciate your feedback all the same. Kind regards, The team at Hibiscus Resort and Spa

4 out of 5

Posted by on 28 Oct. 2018

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Comment from Hotel Management

7 Nov. 2018 by Hibiscus Resort & Spa

Good morning, Thanks for your review! Best wishes, The Team at Hibiscus Resort and Spa

5 out of 5
Lovely hotel with a great location. This hotel offers everything that is needed.

Posted by on 24 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Hibiscus Resort & Spa

Good morning! Thank you for your review! We are so glad you enjoyed your stay and hope you had a safe trip home. Best wishes, The Team at Hibiscus Resort & Spa

Property Features

Hibiscus Resort & Spa offers its guests 2 the outdoor swimming pools. Public spaces have free WiFi. Free breakfast is available daily. A round-trip airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and a BBQ are also featured at Hibiscus Resort & Spa. Free self parking is available. This 3.5-star Port Douglas hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (66.2 km / 41.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hibiscus Resort & Spa offers 42 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Port Douglas hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Living room
  • Flat-screen television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control
  • Ceiling fan

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 9 AM.

Nearby Activities

2 the outdoor swimming pools are on site.

Spa Services

  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 43 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hibiscus Gardens Spa
  • Hibiscus Gardens Spa Port Douglas
  • Hibiscus Gardens Spa Resort
  • Hibiscus Gardens Spa Resort Port Douglas
  • Hibiscus Spa Resort
  • Hibiscus Gardens Hotel Port Douglas
  • Hibiscus Resort Port Douglas
  • Hibiscus Resort
  • Hibiscus Port Douglas

You should know

  • Hibiscus Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.