You can enjoy a flat-screen TV with digital channels, and each apartment features a furnished balcony or patio, a living room, and a DVD player. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a ceiling fan, and a hair dryer are also available. Limited housekeeping is available.
A day of pampering at The Deep Retreat for Hibiscus Resort can include hot stone massages, prenatal massages, body wraps, and facials along with access to the spa tub. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 10-minute walk of this 3.5-star Port Douglas aparthotel include Port Village Shopping Centre and Crystalbrook Superyacht Marina.
26 Jan. 2021 by Hibiscus Resort
good morning Monique, thank yo for your feedback, we are a Bali inspired resort and the windows/screens are to reflect that experience with fans and usually very effective airconditioning if you keep the doors closed.We rarely have noise complaints as security closes the pools at 10pm. We do have mattress toppers available if you find the mattresses too hard reception is open usually from 8.45 to 4.30pm daily and we have an onsite manager 24/7 with well posted signage re how to contact us in case of an out of hours emergency.via your phone or the courtesy phone in reception. We are a self contained properfy not a hotel and we offer a starter pack of amenities etc with further supplies available at reception .and there is an onsite guest laundry available 7am-10pm daily. Most units do have a safety switch on the wall for the stovetops, Always express your concerns to reception and we will endeavour to assist.
1 Sep. 2020 by Hibiscus Resort
Hi Ian, Thank you for the 5 Star review! We look forward to seeing you and Christine again in the future! Best wishes, Laura + Jenny
25 Feb. 2020 by Hibiscus Resort and Spa
Thank you for sharing your review, we hope you had a great stay! Best wishes, The team at Hibiscus Resort and Spa
29 Oct. 2019 by Hibiscus Resort & Spa
Good morning, Thank you for taking the time to review your stay. We are so pleased to hear you enjoyed yet another stay here at the Hibiscus Resort and Spa. We have many return guests and we love seeing all the familiar faces every year. Best wishes and see you again!
8 Oct. 2019 by team at hibiscus
Thank you for taking the time to give us your lovely feedback, we are a self contained apartment resort, we have an on site laundry or we can exchange your towels for a nominal fee.If you stay 8 nights you do receive a mid stay service which is anoher incentive to stay longer if the lure of the climate the reef and the rainforest is not enough! Return guesta are offered special rates also.
11 Aug. 2019 by Hibiscus Resort & Spa
Hello Jennifer Thank you for taking the time to write you review. We are glad that you enjoyed your stay, and look forward to welcoming you back next time. Kind Regards Mardi
6 Aug. 2019 by Hibiscus Resort & Spa
Good morning, Thank you for your feedback. We hope to see you again! Best wishes, The team at Hibiscus Resort and Spa
1 May 2019 by Hibiscus Resort & Spa
Thank you for taking the time to review your stay. We welcome any constructive feedback and hope you enjoyed your time in Port Douglas. Warm regards, Hibiscus Resort Management
30 Apr. 2019 by Hibiscus Resort & Spa
Thank you for taking the time to review your stay. We hope to see you again in the future! Warm regards, The Team at Hibiscus Resort and Spa
28 Feb. 2019 by teaM AT STAR RESORTS
Thank you, so glad you enjoyed your stay and upgrade! Please call us to come back another time!
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Hibiscus Resort & Spa. Free self parking is available. This 3.5-star Port Douglas aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.
2 outdoor swimming pools are on site.
Special check-in instructions:
The front desk is open daily from 8 AM - 5 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
The front desk at this property is open daily from 8 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.