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4.3 out of 5

"It was old looking, most staff was polite and friendly but had one that was distant " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

At Ramada Resort by Wyndham Port Douglas you'll be 0.8 km (0.5 mi) from Four Mile Beach and 3.8 km (2.4 mi) from Macrossan Street. Highlights at this resort include a restaurant, an outdoor swimming pool, and free self parking.

All 41 rooms feature flat-screen TVs with DVD players, and you can enjoy coffee/tea makers, ceiling fans, and safes. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, hair dryers, irons/ironing boards, and desks are available.

A day of pampering can include facials and body treatments. The bistro, 3 Sixteen Bar and Bistro, serves international cuisine and is open for breakfast, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center and pool loungers as well as access to bike rentals. Plus you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas resort, you'll be 18.1 km (11.3 mi) from Mossman Gorge.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$100* Per night/room 16 Aug. - 17 Aug.

Ramada Resort by Wyndham Port Douglas ratings based on 320 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Resort by Wyndham Port Douglas

Everyone (144) Couples (118) Family (59)
2 out of 5
It was quite. Nice food. Good for kids. Easy driving distance to town.

Posted by , from cairns on 2 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Ramada Reservations :)

Hi, thank you for your feedback. We are glad you enjoyed the food, location and atmosphere. Hope you have a nice day.

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by Ramada Reservations :)

Thanks for your review! We are glad you enjoyed your stay at the resort. Have a nice day.

4 out of 5
It was old looking, most staff was polite and friendly but had one that was distant

Posted by , from Melbourne on 21 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Ramada Reservations

Hi Emma, thanks for your feedback. We are sorry you did not enjoy the look of the resort. We will keep your comment in mind for future but we are glad you enjoyed most of the staff here on site.

5 out of 5
The food In the Restaurant Excellent great food great service Staff very attentive would stay again

Posted by on 14 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Ramada Reservations :)

Hi, thank you so much for your review!! We are really glad you enjoyed your stay here with us. I will pass along your feedback as I am sure the kitchen would love to hear it. Have a great day!

3 out of 5
The swim up bar is amazing and the surroundings. The beds are hard and the rooms are a little tired and need re vamping. The rooms were ok but the couch was a little dirty and no one vacuumed the room in the 4 days we stayed there. We checked out a night early due to the bed but no refund given. 6 out of 10

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Ramada Reservations

Hi, thank you for your feedback. We will keep your comments in mind and try to improve on this in the future. We hope you were still able to enjoy your stay despite this.

5 out of 5
Absolutely loved the location, with a private access path to the beach and an excellent pool including swim up bar and waterfall!

Posted by on 24 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Ramada Reservations :)

Hi thank you for your feedback! We are really glad you enjoyed the resort. Maybe we will see you again one day :)

5 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Ramada Reservations :)

Hi, thank you for your review. We are glad you enjoyed you stay with us. We hope you have a great day!

4 out of 5

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Ramada Reservations :)

Hi, thank you for your feedback! We hope you have a great day.

5 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Ramada Reservations :)

Hi, thank you so much for your feedback. We are very glad you enjoyed your stay here at the resort. Have a great day!!

5 out of 5
Love the pool area with the swim up bar. Staff very friendly and helpful. Natural surroundings

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Ramada Reservations :)

Hi, thanks so much for your feedback. We are very glad you enjoyed your stay here with us at the resort. Have a great day!

About the Ramada Resort by Wyndham Port Douglas

Location 316 Port Douglas Road, Port Douglas, QLD 4877

Property Features

Ramada Resort by Wyndham Port Douglas offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 345 square feet (32 square meters). Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada Resort by Wyndham Port Douglas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 4-star Port Douglas resort is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 4 buildings
  • 345 sq ft of conference space
  • 32 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (62.7 km / 39 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Ramada Resort by Wyndham Port Douglas offers 41 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.

3 Sixteen Bar and Bistro - This poolside bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us - Wyndham
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6 and AUD 12 for adults, AUD 6 and AUD 12 for children (approximately)
  • Airport shuttle fee: AUD 38 per person (one-way)
  • Airport shuttle fee per child: AUD 18 (one-way), (from 2 to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Ramada Resort
  • Ramada Port Douglas
  • Ramada Resort Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada Resort Port Douglas Hotel Port Douglas
  • Ramada Resort Wyndham Port Douglas
  • Ramada Wyndham Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada By Wyndham Port Douglas
  • Ramada Resort by Wyndham Port Douglas Resort
  • Ramada Resort by Wyndham Port Douglas Port Douglas
  • Ramada Resort by Wyndham Port Douglas Resort Port Douglas

You should know

  • Ramada Resort by Wyndham Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.