4.3 out of 5

"Great pool. Large rooms. Close to beach. An excellent location if you are happy to travel the 10 minutes to get in to downtown Port Douglas. Rooms are ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

At Ramada Resort by Wyndham Port Douglas you'll be 0.8 km (0.5 mi) from Four Mile Beach and 3.8 km (2.4 mi) from Macrossan Street. Highlights at this resort include a restaurant, an outdoor swimming pool and free self parking.

All 41 rooms feature flat-screen TVs with DVD players, and you can enjoy sofa beds, coffee/tea makers and ceiling fans. Fridges and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Safes, hairdryers and irons/ironing boards are also available.

A day of pampering can include facials and body treatments. The bistro, Tree Bar and Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre and sauna as well as access to bike rentals and yoga classes. Additionally, you'll find laundry facilities, a business centre and a 24-hour front desk. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas resort, you'll be 18.1 km (11.3 mi) from Mossman Gorge.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada Resort by Wyndham Port Douglas ratings based on 297 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Resort by Wyndham Port Douglas

Everyone (139) Couples (105) Family (54)
5 out of 5

Posted by on 28 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by JO

THANKS FOR YOUR GREAT REVIEW!

4 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Jo

Thanks for your positive review !

3 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Ramada Resort

Thanks for taking the time to rate us:)

5 out of 5
Close to port douglas the beach and nice rooms and staff

Posted by on 8 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Jo

Thank you for your review

3 out of 5
Pool and dining area was lovely with good ambience. Service was slightly lacking in dining area and reception.

Posted by on 29 May 2019

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Comment from Hotel Management

30 May 2019 by Ramada Resort

Thanks for your feedback, we appreciate you taking the time and are glad you enjoyed the ambience of the resort. We will follow up your other concerns with the relevant departments. Kind regards,

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Ramada Resort

Wow 5 out of 5! We are so happy you enjoyed your stay and hopefully we can welcome you back to the resort soon!

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Ramada Resort

Thanks for taking the time to star your stay! We appreciate it:)

4 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

5 May 2019 by Ramada Resort

Thanks for your star rating, we appreciate you taking the time:)

2 out of 5
The reception staff were woeful. After a long journey we stood in front of a young receptionist who was doing something with paperwork. We waited and waited - no acknowledgement at all. She could have aid "Good afternoon, I'll be with you in a minute". It was ludicrous. The food was truly awful and the pool full of yelling kids. Don't know what you can do about the kids but the food is fixable and the reception staff can be trained properly.

Posted by , from Sunshine Coast, au on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Ramada Resort

Thanks for your feedback Barrie, we will definitely pass on your comments to the team to work on. We are advertised as a family friendly resort so there is not much we can do about the kids!

2 out of 5
The landscaping and water features are nice. The restaurant is open-sided, allowing for a tropical, breezy ambience. However, the bed only provided one size of pillow - very large so that neither of us could sleep comfortably at all. We ended up using the small cushions ftom the couch, which were smaller but covered in a rough material. A dripping tap in the bathroom and plenty of noise outside the room helped keep us awake.

Posted by , from Townsville on 12 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ramada Resort

Thanks for your feedback, we are glad that you enjoyed the restaurant & surrounds. We do have other pillow options and maintenance staff who can assist with any in room concerns, you just need to let reception know at the time so we can help you:)

About the Ramada Resort by Wyndham Port Douglas

Location 316 Port Douglas Road, Port Douglas, QLD 4877

Property Features

Ramada Resort by Wyndham Port Douglas offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. There's an onsite business centre. Event space at this resort measures 345 square feet (32 square metres). Spa services, tour or ticket assistance, and vending machine are also featured at the business-friendly Ramada Resort by Wyndham Port Douglas. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Port Douglas resort is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 4 buildings
  • 345 sq ft of conference space
  • 32 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • DVD player

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (62.7 km / 39 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Ramada Resort by Wyndham Port Douglas offers 41 forms of air-conditioned accommodation with DVD players and a safe. This accommodation is furnished with single sofa beds and desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Tree Bar and Restaurant – This poolside bistro specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 12.50 for children (approximately)
  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20 (from 2 to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Resort Port Douglas
  • Ramada Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada Resort Port Douglas Hotel Port Douglas
  • Ramada Resort Wyndham Port Douglas
  • Ramada Wyndham Port Douglas

You should know

  • Ramada Resort by Wyndham Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.