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4.7 out of 5

"Large apartment with plenty of space. They also supply you with all the essentials so you don’t have to buy too much. The bbq facilities even have o ... " More

By a verified traveller on Mon 12 Apr 2021

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Hotel Description

A luxury stay in Port Douglas awaits you at Mandalay Luxury Beachfront Apartments. Within steps you'll find Four Mile Beach and Macrossan Street within a 10-minute stroll. Highlights at this beach resort include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

All 41 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, furnished balconies or patios, and living rooms. Kitchens come with refrigerators, microwaves, and dishwashers, making in-room dining convenient. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Dining areas, DVD players, and separate bathtubs and showers are also available. Housekeeping is available on request.

Enjoy the outdoor tennis court and spa tub. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Port Douglas resort include Crystalbrook Superyacht Marina and Port Village Shopping Centre.

Standard Apartment, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 3 Bedrooms, Garden View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Beachside

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Apartment, 3 Bedrooms, Beachside

Bed Count 2 King Beds Maximum Occupancy 7 Max

Mandalay Luxury Beachfront Apartments ratings based on 81 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandalay Luxury Beachfront Apartments

Everyone (37) Couples (4) Family (35)
4 out of 5
oo

Posted by on 25 May 2021

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Comment from Hotel Management

2 Jun. 2021 by Raelene

Thanks so much for your 4 out of 5 rating. Much appreciated

5 out of 5
Large apartment with plenty of space. They also supply you with all the essentials so you don’t have to buy too much. The bbq facilities even have oil and sauces for your use. The girl on reception was the most helpful person we met in PD. It’s a couple of blocks from town - about 10 minutes. Nice and close to the netted beach so you can either swim in the pools or at the beach.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

2 Jun. 2021 by Raelene

Thank you so much for taking the time to write such a lovely review and give us such a fantastic rating. We really appreciate this and hope to see you again soon.

3 out of 5
Will not stay there again. Not clean . Minimum utensils and there rooms smelt musty

Posted by on 11 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by The Mandalay Team

Sorry to see that you didn't enjoy your stay! This is definitely not the standard that we provide at Mandalay. Please don't hesitate to get in touch if you wish to discuss further.

5 out of 5

Posted by on 8 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by The Mandalay Team

Thank you for your positive review :) We hope to see you again!

5 out of 5
Great location. Excellent room and facilities. Will stay again

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Reception

Thank you so much for taking the time to review our property, we are glad you enjoyed your stay. We hope to welcome you back again soon.

5 out of 5
Loved the quiet location. But it was also close to the main street

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Mandalay Apartments

Thanks for your review!

5 out of 5
We struck gold with the Mandalay! This property by far exceeded our expectations in terms of how beautiful and spacious the apartment was, the incredible facilities and the outstanding location. We were just a 30 second walk onto the sand of Four Mile Beach where we were able to watch the gorgeous sunrise every morning, take long walks and of course swim. A perfect 5-10 minute stroll to all of the eateries on Macrossan St or the Marina. The apartment was enormous (house size) with a stunning renovation and facilities of home.

Posted by , from Adelaide on 10 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Raelene

Hi Jacqui, Thank you so much for your kind review! We hope to welcome you back again one day :)

5 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Mandalay

Thank you so much for taking the time to review our property. We really appreciate it.

5 out of 5
Close to beach & restaurants. Excellent pool. Clean, well apointed appartments.

Posted by on 2 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Mandalay

Thank you so much for taking the time to review our property. We really appreciate it.

4 out of 5
Location was wonderful! Pool was warm and pleasant.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

28 Jul. 2019 by Mandalay

Hello K, Thank you so much for taking the time to review our property. We really appreciate it and hope to welcome you back to Mandalay in the future.

About the Mandalay Luxury Beachfront Apartments

Location Corner Garrick and Beryl Streets, Port Douglas, QLD 4877

Property Features

As a guest of Mandalay Luxury Beachfront Apartments, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mandalay Luxury Beachfront Apartments. Self parking is free. This 5-star Port Douglas resort is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (65.9 km / 41 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mandalay Luxury Beachfront Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Flat-screen televisions come with cable channels. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 60 per week.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (up to 12 years old)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 60 per week
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandalay Beachfront Apartments
  • Mandalay Luxury Apartments
  • Mandalay Luxury Beachfront
  • Mandalay Luxury Beachfront Apartments
  • Mandalay Luxury Beachfront Apartments Port Douglas
  • Mandalay Luxury Beachfront Port Douglas
  • Mandalay And Shalimar Luxury Beachfront Apartments
  • Mandalay front Port Douglas
  • Mandalay Beachfront Apartments
  • Mandalay Luxury Beachfront Apartments Resort
  • Mandalay Luxury Beachfront Apartments Port Douglas
  • Mandalay Luxury Beachfront Apartments Resort Port Douglas

You should know

  • Mandalay Luxury Beachfront Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.