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4.0 out of 5

"Located in Grant St in the heart of Port Douglas. Nice big suite with spa. Little bit of noise early in the morning from street otherwise very good st ... " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

Mantra In The Village puts you in the heart of Port Douglas, within steps of Macrossan Street and Port Village Shopping Centre. Highlights at this hotel include an outdoor swimming pool and free self parking.

All 21 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, coffee/tea makers, and ceiling fans. Refrigerators, hair dryers, and phones are also available. Weekly housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Port Douglas hotel include St Mary's by the Sea Chapel and Sugar Wharf.

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$177* Per night/room 29 Sep. - 30 Sep.

One Bedroom Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mantra In The Village ratings based on 105 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra In The Village

Everyone (58) Couples (34) Family (15)
4 out of 5
Great location

Posted by on 24 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Brad C.

Dear Anonymous, Thank you for your rating from your recent stay. We hope to welcome you back to Port Douglas and Mantra in the Village soon. Kind Regards, Brad C.

4 out of 5

Posted by on 6 Jan. 2021

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Comment from Hotel Management

11 Jan. 2021 by Brad C. Hotel Manager

Dear Peter, Thank you for your rating from your recent stay. Kind Regards, Brad C.

4 out of 5
Located in Grant St in the heart of Port Douglas. Nice big suite with spa. Little bit of noise early in the morning from street otherwise very good stay

Posted by , from Brisbane on 21 Mar. 2020

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4 out of 5
Quite a large apartment in a very good area for shopping, eating and tourist activities.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Robyn & Team

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mantra in the Village. It is always such a pleasure to receive positive feedback and we are delighted to hear you enjoyed your lovely big apartment with all the Port Douglas shops right on your doorstep. Thank you again for sharing your experience, and please let us know when you next return to Port Douglas and we will ensure you are well looked after. Sincerely, Robyn & Team

4 out of 5
Very convenient position. Price was attractive too. Only drawback was limited reception hours.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by RobynB

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mantra in the Village It is always such a pleasure to receive positive feedback and we are delighted to hear you enjoyed your stay with us. We appreciate your comments regarding our opening hours of 9am - 4pm however we do have an onsite manager available 24hours a day should you need anything at all during your stay. They can be reached using your in-room phone or by using the guest phone in the lobby as advertised on all of our signage. Thank you again for sharing your experience, and please let us know when you next return to Port Douglas and we will ensure you are well looked after. Kind Regards, Robyn & Team

2 out of 5
Couch in room stunk of urine so badly you couldn’t sit in the room. Neither TV had many stations working (only SBS, ABC,8, 7 and 5 no other digital). Bath in main bedroom not overly clean.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Robyn & team

Dear Anonymous, Thank you for taking the time to leave your comments on your recent stay at Mantra in the Village. We are sorry to hear there was a number of issues during your stay. This is certainly not the high standard we pride ourselves on at Mantra in the Village. We welcome the opportunity to rectify any issues in your room when brought to our attention, please ensure reception is notified immediately so we can ensure the rest of your stay with us is the best it can be. Kind Regards, Robyn & team

4 out of 5
location, staff, pool, and room were all lovely. Car parking was handy

Posted by on 12 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Robyn& Tean

Dear Anonymous, Thank you for taking the time to leave your comments on your recent stay at Mantra in the Village. We are delighted to hear you enjoyed our fantastic location, staff and our lovely pool and rooms! We hope to welcome you back again soon. Kind Regards, Robyn & team

4 out of 5
A great central location to shopping and places to eat

Posted by on 28 Apr. 2019

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Comment from Hotel Management

24 May 2019 by Robyn B

Dear Anonymous, We are thrilled to hear you loved our fantastic location with all the Port Douglas hot spots right on your doorstep. Thank you for our 4 star rating! We hope to welcome you back again in the future Kind Regards Robyn & Team

4 out of 5
Quiet location. Great bed. Central to everything in town and the Marina.

Posted by , from Sydney on 27 Apr. 2019

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Comment from Hotel Management

24 May 2019 by Robyn B

Dear Jennifer, Thank you for taking the time to share your recent experience at Mantra in the Village. We are delighted to hear you enjoyed our lovely central location and comfortable bed! We hope to welcome you back again in the future Kind Regards Robyn & Team

4 out of 5

Posted by on 27 Apr. 2019

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Comment from Hotel Management

24 May 2019 by Robyn B

Dear Anonymous, Thank you for our 4 star rating! We hope to welcome you back again in the future Kind Regards Robyn & Team

About the Mantra In The Village

Location Grant Street, Port Douglas, QLD 4877

Property Features

As a guest of Mantra In The Village, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Mantra In The Village also features a garden, laundry facilities, and an elevator. Free self parking is available. This 4-star Port Douglas hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra In The Village offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. This Port Douglas hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per night (rates may vary)
  • Airport shuttle fee: AUD 43 per person (one-way)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Village
  • Mantra Village Aparthotel
  • Mantra Village Aparthotel Port Douglas
  • Mantra Village Port Douglas
  • Mantra In The Village Hotel Port Douglas
  • Mantra In The Village Hotel
  • Mantra In The Village Port Douglas
  • Mantra In The Village Hotel Port Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.