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4.6 out of 5

"Everything great place great staff Great location great price " More

By a verified traveller on Sun 18 Apr 2021

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Hotel Description

At The Newport on Macrossan you'll be within steps of Macrossan Street and Rex Smeal Park. Highlights at this property include an outdoor swimming pool and in-room free WiFi.

Each apartment features a balcony or patio, free local calls, and a ceiling fan. Nice touches to enhance your stay include a jetted tub and free toiletries. A refrigerator, a safe, and a hair dryer are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and barbecue grills. Added amenities include laundry facilities and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Places within a short walk of this 3.5-star Port Douglas property include Anzac Park and Sugar Wharf.

Apartment, 2 Bedrooms (1 Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Newport on Macrossan ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Newport on Macrossan

Everyone (6) Couples (8) Family (2)
5 out of 5
Everything great place great staff Great location great price

Posted by on 18 Apr. 2021

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4 out of 5
In the heart of town and very comfortable. The pool was amazing and the location was quiet despite being on the Main Street.

Posted by on 20 Jan. 2021

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4 out of 5
Position was great Shower head was bad Clean, friendly staff, well kept property

Posted by , from Cairns qld on 3 Jan. 2021

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Comment from Hotel Management

27 Jan. 2021 by Patrick Belcher - manager

Hi Tony, Thanks for your feedback, I have had the shower head replaced. I am glad you enjoyed your stay with us.

5 out of 5

Posted by on 2 Jan. 2021

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5 out of 5
Customer service was excellent rooms very clean pool excellent over all no complaints very happy Patrick was awesome

Posted by on 26 Oct. 2020

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5 out of 5
The manager Patrick was fantastic and nothing was too much trouble! Very clean, great central location for us. Pool was great too.

Posted by , from Yungaburra Qld on 3 Oct. 2020

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5 out of 5
Location, the units in the middle of the main road gives you access to everything Available in port Douglas

Posted by , from Hamilton Island on 11 Aug. 2020

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5 out of 5

Posted by on 5 Aug. 2020

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4 out of 5
Great location right in the middle of town Nice rooms with everything you need Great pool and outdoor area

Posted by , from Airlie Beach on 3 Feb. 2020

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4 out of 5
Perfect location. So close to everything. The room was so private and quiet 🙂

Posted by on 27 Oct. 2019

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Property Features

As a guest of The Newport on Macrossan, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The Newport on Macrossan also features barbecue grills and laundry facilities. Free self parking is available. This 3.5-star Port Douglas apartment is smoke free.

  • 23 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Newport on Macrossan offers 23 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony or patio
  • Jetted tub
  • Refrigerator
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Newport Macrossan Apartment Port Douglas
  • Newport Macrossan Apartment
  • Newport Macrossan Port Douglas
  • Newport Macrossan
  • The Newport on Macrossan Apartment
  • The Newport on Macrossan Port Douglas
  • The Newport on Macrossan Apartment Port Douglas
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.