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4.4 out of 5

"Walking distance to everything, large rooms with everything you need in them and the fact that being a dirty smoker you could smoke on the balcony. " More

By a verified traveller on Sat 23 Nov 2019

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Hotel Description

At Beach Terraces- Port Douglas you'll be within a short 5-minute stroll of popular places like Four Mile Beach and Macrossan Street. Highlights at this hotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy LCD TVs with cable channels, and all 20 rooms feature free WiFi, furnished balconies or patios, and living rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, dining areas, ceiling fans, and hair dryers are available. Weekly housekeeping is available.

Enjoy the spa tub and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Douglas hotel, you'll be 21.6 km (13.4 mi) from Mossman Gorge.

2 Bed/2 Bath Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bed Budget

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bed/1 Bath Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bed with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

3 Bed/2 Bath

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Beach Terraces- Port Douglas ratings based on 60 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Beach Terraces- Port Douglas

Everyone (28) Couples (10) Family (22)
5 out of 5
Walking distance to everything, large rooms with everything you need in them and the fact that being a dirty smoker you could smoke on the balcony.

Posted by on 23 Nov. 2019

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Comment from Hotel Management

31 Dec. 2019 by treveen

Thank you!

3 out of 5
The bathroom is appalling. Couldn’t fully open the toilet or shower door. Very basic and needs upgrading, the floor wasn’t properly cleaned. Good location and the living areas were fine.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

30 Oct. 2019 by Treveen

Unfortunately, we have no way of knowing which unit you were staying in, we also did not hear from anyone with regard to this whilst staying here. This would have been fixed immediately. Kind regards Treveen

5 out of 5
Privacy and comfort first class, location to beach and shops easy stroll, and room size was extremely large

Posted by on 21 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Treveen

Hello Chris, Thank you for taking the time to review and so pleased you enjoyed your stay. Best wishes, we hope to see you up here soon!

1 out of 5
Smoking allowed on the decks. Not good for families as the windows all have drafts, so you get a lot of smoke smell inside.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Treveen

I am very surprised at this anonymous review! All windows close securely and have screens, smoking is allowed on the balconies. We rarely have a poor review but have to factor in some guests just expect more than we can offer.

4 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Treveen

Thank you for taking the time to review us.

5 out of 5
Really relaxing and close to the beach. Suprised at the quality of the units

Posted by on 4 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Treveen

Hello, Thank you for taking the time to review, we do appreciate it. All the best and so pleased you enjoyed your stay.

4 out of 5
While it isn’t the newest building it was clean, in a perfect location, and the pools were great.

Posted by on 21 Sep. 2018

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Comment from Hotel Management

26 Sep. 2018 by Treveen

Thank you for taking the time to review. There are no new buildings in Port Douglas but you will find the older buildings have larger apartments and generous facilities. Kind regards

5 out of 5
Great spot , great apartment and close to everything

Posted by , from Tumut on 14 Sep. 2018

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Comment from Hotel Management

11 Feb. 2019 by Treveen

Hi Jeanette, Many thanks for your lovely review, we look forward to meeting you again in the not so distant future!

5 out of 5
Comfortable and clean with plenty of room for mum dad and 3 kids Easy walk to beach and town

Posted by , from Sydney on 19 Jul. 2018

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Comment from Hotel Management

25 Jul. 2018 by Treveen

Many thanks Andrew for your kind review, we look forward to meeting you again soon. All the best Beach Terraces and Kind regards, George and Treveen

5 out of 5
I rate this hotel as the best money for value hotel in Port Douglas and over the years have stayed in plenty of them. As a writer and critic this place was perfect for me to sit out on a large balcony, breathe the fresh sea air, and get some work done. The room is well presented, clean, well stocked with white goods, cutlery, really everything you need and a really nice well working big fridge and large television with sports channels. It has a good size kitchen, lounge room and shower. The bed was comfortable with plenty of wardrobe space and has a massive bathroom that also has a new washing machine and dryer for your convenience. The apartments has three swimming pools, one for toddlers, one with a waterfall that gets plenty of sun and the other a quiet decent size pool at the rear of the complex. The undercover parking is easy access and its only a two minute walk to four mile beach, five minutes into the heart of Port Douglas and ten minutes walk or two minute drive to Coles. If your an elderly person with walking problems best contact the Manager as you will need a ground floor apartment. The pictures on the site are as presented. The staff are magnificent and will book for you if you are to go on adventures out of Port Douglas. Overall I would give this stay a ten out of ten.

Posted by on 16 Apr. 2018

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Comment from Hotel Management

18 Apr. 2018 by Treveen

Thank you for taking the time to review the Beach Terraces, we do appreciate it. We hope to see you again in the near future, all the best, George and Treveen

About the Beach Terraces- Port Douglas

Location 15-17 Garrick Street, Port Douglas, QLD 4877

Property Features

As a guest of Beach Terraces- Port Douglas, you'll find 3 outdoor swimming pools, a spa tub, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Beach Terraces- Port Douglas. Free self parking is available. Smoking is allowed in designated areas at this 4-star Port Douglas hotel.

  • 20 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.2 km / 41.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Beach Terraces- Port Douglas offers 20 air-conditioned accommodations with washers/dryers and designer toiletries. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - noon
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - noon
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 25

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Terraces Port Douglas
  • Beach Terraces Port Douglas Hotel
  • Port Douglas Beach Terraces
  • Beach Terraces Hotel Port Douglas
  • Beach Terraces Hotel
  • Beach Terraces
  • Terraces Douglas Douglas
  • Beach Terraces- Port Douglas Hotel
  • Beach Terraces- Port Douglas Port Douglas
  • Beach Terraces- Port Douglas Hotel Port Douglas

You should know

  • Beach Terraces- Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.